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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Super cool smartwatch device that young kids will love to wear and use it daily. Magnetic charger is cool, it’s long lasting battery will Ensure your kid will have access to call or text you and it ha... Ver mais

Classificada 4 em 5 estrelas

With after school activities becoming more common we needed a way to stay connected with our son without getting him a phone. The cosmo watch is a great tool to keep in touch, while staying safe and l... Ver mais

Classificada 4 em 5 estrelas

So far, so good. My 9-year old loves it, and it's a good first step towards responsible technology use. It's nice to be able to keep tabs on him as him and his friends play around the neighborhood and... Ver mais

Classificada 5 em 5 estrelas

I purchased a Cosmo Jr. Track 4 for our 9-year-old daughter for Christmas. We felt comfortable knowing we could control the contacts and what she could and couldn't see using the Cosmo app. Overall, s... Ver mais

Informações sobre a empresa

  1. Fabricante de dispositivos electrónicos

Escrito pela empresa

Cosmo is a different kind of technology company that’s reinventing the future of family-first technology for parents and kids. We’re a passionate team of parents, former teachers, technologists, entrepreneurs, dog lovers, and more. And just like you, we were tired of families having to make compromises.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

922 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Product Review

My cousin is so inlove with her little smartwatch. In my opinion there is no need for a Apple Watch or smartphone. This is a better price for same features expect internet and games.

13 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

My 10 year old daughter loves my Apple…

My 10 year old daughter loves my Apple Watch but I think exposure of internet and games is too much for young kids. Jrtack is not only very affordable but it’s safe and kids will love to call and check up with you. The coverage and calls don’t drop either.

31 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Device works fine - Billing is Criminal

Device works fine, but very unethical billing practices. They autorenew the 2 year subscription (around $250) and canceling it was one of the most difficult and I believe criminal processes every. I had to fill out 2 webforms, and then go back and forth over 3 seperate emails "justifying" to them why I no longer needed the watch for my son before they were "gracious" enough to finally cancel my subscription. It was bad enough that I ended up canceling my credit card and getting a new number assigned as I didn't trust them to actually not charge my card again, and I knew getting a refund would have been impossible.

10 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Best gift for kids

Best gift for kids, especially if you’re worried giving them a cell phone is too much. JrTrack doesn’t have internet or games so kids won’t be glued to their smart device. Great learning tool to use setting alarms and reminders, using the calculator or simply calling their parents to check in. Spotify for kids app is a major bonus.

12 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Terrible customer service

Terrible customer service! Return request stuck “under review.”
I bought two watches for my children. One is working, but the other is defective: it doesn’t charge at all, even after being plugged in for hours, and the battery drops instead of charging.
I submitted a return request, but the status has remained “under review,” and I’ve received no response, no replacement, and no timeline. I would not recommend until their customer support and return process improve.

1 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Find a Better Option

This watch is garbage. I purchased one for each of my two children, and both have been nothing but trouble. They constantly lose connection and require multiple resets just to function again. The tracking feature is especially bad and it fails to update more than 50% of the time. What’s the point of a tracking watch if the tracking doesn’t work?
I tried reaching out to customer service, hoping for some help. Instead, I got a recorded message saying their employees were off for a holiday on 1/24. I’m not sure what holiday that’s supposed to be, but okay. I called again on 1/25 and received the same message. No live support, no help, nothing.
I genuinely don’t understand how this product has so many positive reviews. Based on my experience, I would strongly recommend steering clear. I’ll be taking full advantage of their 30-day return policy.

25 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Service Never Worked, Refund Refused

I purchased a Kids Watch and service plan from Cosmo Technologies. The service has never functioned—there has been zero network usage since activation, making the paid service unusable.

In addition, the watch itself was defective and broke in under two months of normal use, indicating poor build quality.

Customer support is largely inaccessible, relying on AI with no clear path to a human. After extensive effort, I eventually spoke with a representative named Leo. I requested:

A refund for the remaining 8 months of unused service

A replacement for the defective watch

Both requests were denied. I also requested, at minimum, a refund for the unused service period, which was denied as well.

I paid for a functioning device and active service, neither of which were provided.

19 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great starter watch for my daughter

Great starter watch for my daughter. We actually had to use the tracking feature a few times, just to make sure she was at the location she was supposed to be at.

I would recommend this watch for kids under the age of 15.

7 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great watch for kids!

If you are looking for a watch for your kids this is the best option, it has a lot of features and your kid can feel included. I know my kid will love this watch for Christmas!

21 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great watch

Great watch, my husband and I feel at peace knowing we can track our child in case of an emergency. Highly recommend it.

4 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

JrTrack nailed it with this product…

JrTrack nailed it with this product that ensures your child will always have their smartwatch on them so communication is always available. I like that it doesn’t have internet or games so they arnt glued to the smartwatch all day.

1 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Perfect for Our Needs and Our Tablet-Free Kid

So glad I pulled the trigger and got this watch for my kiddo! He had expressed wanting to walk the couple of blocks home from school, but he was also feeling a little uncertain without a way to reach me. My husband and I thought a Cosmo watch would be the perfect balance of useful while still being a minimal exposure to screens for my son. He already seems more confident doing day-to-day tasks (including walking the short distance home). He is mildly on the spectrum, and being able to catch the time and set timers is SO helpful for him to stay on task. So is setting restrictions on messaging/calling during school hours and quiet time at home. Lastly, he loves having streaming music access! This could occupy him for hours if I allowed him to use it that much. :P He feels so independent and capable with his new watch, and I love seeing him like this. I hope he continues to embrace his new gadget!

21 de novembro de 2025

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