We were looking for outdoor patio furniture. Most local retail stores offer just a few items to choose from. Costway has so many choices with item sizing and description to allow you to make a good... Ver mais
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Leia as opiniões dos outros
Took a bit longer than expected to deliver as I thought it was shipping in Canada but over all good experience. Product was easy to assemble love the fact all pieces were numbered huge help
Costway Canada has offered the product line offered to the US, piece by piece over the years and have only had good experiences with them. Loyalty programs are great cost savers and would recommend th... Ver mais
The kitchen looks exactly as advertised! Was easy enough to assemble and is sturdy enough for me 6 and 3yr olds. My only concern is that we live in Canada with major seasonal fluctuations and I'm not... Ver mais
Informações sobre a empresa
Sobre Costway Canada
Escrito pela empresa
About Costway.ca
Costway.ca is a trusted online retailer offering high-quality furniture, home appliances, and lifestyle products for Canadian households. We are committed to providing affordable, practical, and stylish solutions that enhance comfort and convenience in everyday home life.
Our product selection includes indoor and outdoor furniture, essential home appliances, and kids’ furniture and toys, designed to meet the needs of modern Canadian families. With free shipping sitewide and reliable fulfillment, we strive to deliver a smooth and convenient shopping experience.
Supported by a customer-focused service team, Costway.ca is dedicated to helping families create a more comfortable and enjoyable living space.
Choose Costway.ca for quality, value, and a better home lifestyle.
Our Promise to You
Escrito pela empresa
- Trust keeps us always by your side!
- Driven by passion and innovation, we offer a wide range of furniture to elevate every moment of home life. We’re here to accompany you through every stage—bringing comfort, style, and delight to your home.
Shipping and Warranty Guarantee
Fast Free Shipping & 30-Day Return
Free standard shipping is available to most destinations.
A 180-day warranty and a 30-day return policy are provided to ensure a seamless shopping experience.
Informações de contacto
75 Quarterman Road, N1C 0A8, Guelph, Canadá
- 7783001840
- cs.ca@costway.com
- costway.ca
Get C$250 Coupons for Your Orders!
4,2
Bom
1 mil opiniões
Respondeu a 92% das suas opiniões negativas
Geralmente responde em 14 horas
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Resposta da Costway Canada
Your appreciation means a lot to us.
We strive to deliver excellent products and exceptional service to all our users. We look forward to serving you again on our website.
Warm regards
Costway inc.
I love ordering from Costway
I love ordering from Costway ! First of all im ordering in Canada!! There very helpful and prompt in answering you back . Service to my door is amazing and Never a mistake in delivering to the wrong house!!! I will be a long time customer!! ☺
14 de março de 2026
Resposta da Costway Canada
We appreciate your kind review.
It’s our mission to provide quality products and excellent service, and we’re glad to know we met your expectations. Looking forward to serving you again!
Best regards,
Costway Inc.
Disappointing
First time using the stools and one snapped under the seat area. The wood just cracked and let go. Very disappointing.
15 de março de 2026
Resposta da Costway Canada
Dear customer,
We regret any inconvenience caused to you.
We have sent email to you, please check it carefully. Please don't worry, we will do our best to help you solve the problem.
Kind regards
Costway inc.
While in search for the perfect gift
I found this website while searching for a gift for my granddaughter. Not only were the prices the best I've come across, the choices were outstanding.
The gift was a hit! She absolutely loved it!
14 de março de 2026
Resposta da Costway Canada
We appreciate your kind review.
It’s our mission to provide quality products and excellent service, and we’re glad to know we met your expectations. Looking forward to serving you again!
Best regards,
Costway Inc.
They had the item in stock at a very…
They had the item in stock at a very good price. Fast delivery.
6 de março de 2026
Resposta da Costway Canada
Thank you for your kind words.
Customer satisfaction is our top priority and we are delighted to hear that you are happy with our products and services. We look forward to serving you again on our website.
Warm regards
Costway inc.
Prompt reply with my concern.
6 de março de 2026
Resposta da Costway Canada
Dear customer,
May I ask if you have any questions? Could you please provide more details? You can also directly contact our customer service team for assistance.
Kind regards
Costway inc.
Resposta da Costway Canada
Thank you for your kind words.
Customer satisfaction is our top priority and we are delighted to hear that you are happy with our products and services. We look forward to serving you again on our website.
Warm regards
Costway inc.
everything is fine. but it is difficult to freeze the moving of the parcel. make it easier.
everything is fine. the parcel arrived. the product corresponds.
6 de março de 2026
Resposta da Costway Canada
Thanks for your kind words.
We will provide feedback on your issue to the relevant team and suggest optimization in the future.
Kind regards
Costway inc.
The large box arrived with my new patio…
The large box arrived with my new patio furniture yesterday and although my son in law has yet to assemble it, it looks just fine, was neatly packed, and the cushions look sturdy, but soft and comfy. Can't wait to get using it when the weather warms up. Delivery service was exceptional as well. Great value for the money too!
5 de março de 2026
Resposta da Costway Canada
Thanks so much for your fantastic review! We're thrilled your patio furniture arrived safely and looks great. We hope you have an easy time assembling it, and that you all enjoy relaxing on it when the weather warms up.
Kind regards
Costway inc.
great service and products
5 de março de 2026
Resposta da Costway Canada
Thanks so much for your wonderful feedback! We're happy to hear you enjoyed our service and products.
Kind regards
Costway inc.
Delivery was timely
Delivery was timely. I was worried when notified that my item wasn't available at the Canadian warehouse and needed to come from the US warehouse. My package arrived within the foretold time. I haven't opened it yet , so I can't review it yet .
12 de março de 2026
Resposta da Costway Canada
Thank you for sharing your experience! We're glad your package arrived on time despite the warehouse change. Whenever you’re ready to review the product, we're here to help!
Kind regards
Costway inc.
All aspects of my experience was…
All aspects of my experience was excellent. The only comment is that your website could use an upgrade.
12 de março de 2026
Resposta da Costway Canada
Thank you so much for the kind words about your experience! We really appreciate your feedback about the website and will keep working to improve it. Hope to serve you again soon!
Kind regards
Costway inc.
I have shopped with Costway multiple…
I have shopped with Costway multiple times. Each and everytime. My order has arrived on time and the product has been as expected. I would recommend.
26 de março de 2026
Opinião espontânea
Resposta da Costway Canada
Thank you so much for your continued support and recommendation! We're so happy to hear each order has met your expectations. Looking forward to serving you again soon!
Kind regards
Costway inc.
Looks like a well build structure
Looks like a well build structure. Easy delivery and easy to assemble. Has a bottom structure with pre-drilled holes to mount to a concrete floor. Should be a good match in our, sometimes windy area. Anytime again, good purchase.
11 de março de 2026
Resposta da Costway Canada
Thank you so much for your thoughtful review! We're glad the structure met your expectations and that the delivery and assembly were smooth. We appreciate your trust and look forward to serving you again!
Kind regards
Costway inc.
I’m trying to place an order and the…
I’m trying to place an order and the purchase won’t go threw on my CC Card
26 de março de 2026
Opinião espontânea
Resposta da Costway Canada
Dear customer,
Our website accepts credit card payments. Please note that when placing your order, the billing address must be in the correct country, and the billing address filled in must match the one on file with your bank.
We have confirmed that your order has been successfully placed, and your package is currently being prepared. Please wait for delivery.
Kind regards
Costway inc.
Quick delivery great product
26 de março de 2026
Resposta da Costway Canada
Thanks so much for sharing your feedback! We're thrilled you enjoyed the fast delivery and product quality. We appreciate your support!
Kind regards
Costway inc.
Resposta da Costway Canada
Thanks a ton for your awesome review! We're so happy to hear your grandsons will love it.
Kind regards
Costway inc.
I RECEIVE DESHUMIDIFIER NEVER WORK …
I RECEIVE DESHUMIDIFIER NEVER WORK AND CALL THE SAME DAY COSTWAY AND MAKE A CALL THE WOMAN SAID IF I WANT THEY CHECK IT I NEED TO SEND THEM $ 85.00 JUST TO CHECK IT . HERE THERE IS A REPAIR MAN AND HE SAID MAYBE THEY FORGET TO PLACE GAZ INSIDE OR GAZ LEAKING . I DO NOT REMEMBER THE DATE I BUY IT , MAYBE 3 YEARS AGO .
23 de janeiro de 2026
Opinião espontânea
Resposta da Costway Canada
Dear customer,
We cannot find record of you contacting us by phone. Additionally, please note that we do not offer an in‑home technician service.
Could you please send us more details or a video showing the issue with the dehumidifier to "cs.ca@costway.com"? Also could you kindly forward us inspection results of the repair man you contacted?
We have also sent an email to your inbox, please note to check.
Kind regards
Costway inc.
return policy is not visible before…
return policy is not visible before purchase. $60 to return product is very steep.
3 de março de 2026
Resposta da Costway Canada
Dear customer,
Our return policy can be viewed on our website at any time, whether before or after placing an order. Like most websites, this information can be found by simply scrolling down to the bottom of the page. The Help Center includes details on Shipping Guide, Payment Methods, Cancel & Return Policy, and Contact Us & FAQ.
Since reason for the return is not due to quality issues, in accordance with our return policy, the return shipping cost would need to be covered by the customer. The return shipping fee is determined by the carrier based on the weight and dimensions of the package, and the price we provide is already relatively discounted. We appreciate your understanding.
Kind regards
Costway inc.
Resposta da Costway Canada
Dear customer,
Please understand that we need to handle all inquiries in the order they are received, and due to the high volume of messages recently, replies may take a little longer than usual. Please rest assured that we are doing our best to assist every customer as quickly as possible.
In the email we received from you, you mentioned that the reason for the return was "inferior quality". Therefore, we wanted to clarify the specific issue with the product so that we could confirm with our factory technicians whether there is a suitable solution and whether the item should be returned. Please understand that our goal was to identify the exact problem with the product, rather than to be uncooperative or to refuse your return.
We have now replied to you via email with the latest solution. Please check your inbox.
Kind regards
Costway inc.
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