Cosy Cottage Opiniões 

1461
•
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Order arrived promptly, beautifully packaged. All items are excellent quality and do what they say. My skin is already softer,more moisturised and looks healthier in just a few days and great fot sens... Ver mais

Classificada 5 em 5 estrelas

Really pleased with this purchase and will definitely buy again. Didn’t want to be tied into a subscription and Cosy Cottage appeared to be the answer for me. The fragrance is beautiful and lasts all... Ver mais

Classificada 5 em 5 estrelas

Great natural products, the cream is amazing gliding on like butter , skin feels soft and nourished. I use serum and cream in the evening and cream in the morning. Will definitely recommend this.

Classificada 5 em 5 estrelas

I had been using a different brand of similar eco cleaning products that come in tiny, brown bottles, but I didn't always like the sent, so I took the plunge and swapped to Cosy Cottage. So pleased... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fornecedor de produtos de beleza
  2. também em
  3. Centro de bem-estar
  4. Fabricante de cosméticos
  5. Grossista de produtos de beleza
  6. Loja de cosméticos
  7. Loja de produtos de beleza

Sobre Cosy Cottage

Escrito pela empresa

Our natural, skincare, beauty, homecare and wellness products are all developed by our founder, a qualified chemist, and have been made in Malton, North Yorkshire, since we started our family company, eight years ago.

We are proud to employ over twenty local people in our growing team. Every product we make is from 100% natural ingredients, free from palm oil, artificial surfactants, sulphates, artificial fragrances and preservatives.

We have long term wholesale and trade partnerships with many independent shops, visitor attractions, accommodation providers and events companies across the UK. We also create and make products for a growing number of white label clients, looking for a trusted product development and manufacturing partner offering manageable minimum order quantities.

Our packaging is all recyclable, compostable or reuseable and free from single use plastics. We are committed to being cruelty free, do not test on animals and we never commission other organisations to do so on our behalf. Everything is suitable for vegetarians and we have a wide range of vegan products.

We accept orders online, by phone and in our Malton store and offer outstanding customer and after sales service via phone or email too.

Postage is free for orders over £40

Offers & Award Information

Escrito pela empresa

Award-Winning Skincare
Winner of 'Best Sensitive Skincare Brand' in 2023, 2024 and 2025' Best new product awards for our Aloin Face Mask and our Pet Shampoo in 2025
Offers and Product Testing Opportunities
New customers signing up to our newsletters benefit from a 10% discount, exclusive offers, early registration for new product launches and the opportunity to volunteer as testers before new products are launched.

Our Free Shipping Offer

Free shipping on all orders Over £40

Free shipping on all orders Over £40
We offer free, tracked delivery via Royal Mail 48 hour service for all orders over £40 (net of dicounts).

Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 66% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(1461)

223 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

an easy process of ordering

an easy process of ordering, from start to finish. constant updates on the order.
I have used these soaps now for years, shampoo soap is the tops. My husband used H&S anti-dandruff shampoo for decades. Now, he uses your shampoo soap and has no problem scalp at all.

28 de agosto de 2026
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Resposta da Cosy Cottage

Hi Ros, We are thrilled you and your husband are enjoying our shampoo. Thank you for sharing your experience. Best wishes

Classificada 5 em 5 estrelas

This was my first order with your…

This was my first order with your company and thought the products were explained well on the website and was interested to try them out as I have a small business doing beauty treatments. They arrived in good packing and they don't just look great, but smell beautiful too. Im looking forward to starting to use them and hopefully order some more in the coming weeks. The fact that they are naturally formulated by a British independent business is what I love most.

28 de agosto de 2026
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Resposta da Cosy Cottage

Hi there Louise, Thank you for your review. We hope you enjoy using our products and we look forward to welcoming you back in the coming weeks. Best wishes

Classificada 5 em 5 estrelas

Brilliant

Brilliant, I struggle with dry skin and sensitive skin from my fibro and other immune diseases. This is soft and just lovely. Would like to try the other scents to choose my favourite I can then buy the bigger pot. Also pot a tested for my mother in law and I know she will love it. Thank you

28 de agosto de 2026
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Resposta da Cosy Cottage

Hi Nicola, Thank you for your review. We hope you enjoy trying all the scents to find your favourite. Best wishes

Classificada 5 em 5 estrelas

Absolutely beautiful soaps-…

Absolutely beautiful soaps- moisturising and smell lovely. Prompt delivery and beautifully packaged for presents.

27 de agosto de 2026
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Resposta da Cosy Cottage

Hi Lisa, We are pleased you are enjoying the smell of our soaps and received prompt delivery. Best wishes.

Classificada 5 em 5 estrelas

Decided to try their cleaning products

Decided to try their cleaning products. Bought the set - glass bottle cloths and surface cleaner. Lovely scents and excellently cleans work surfaces, skirting boards- easily removed grease from my cooker top. Would recommend.

25 de agosto de 2026
Opinião espontânea
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Resposta da Cosy Cottage

Hi Janet, Thank you for your review. We are so pleased you are enjoying your cleaning with our surface cleaner. Best wishes

Classificada 5 em 5 estrelas

Fabulous business with amazing products

I have no complaints, but great service & fast delivery. Cosy Cottage used to be a rare treat when we went to Malton now have a local stockist but also like to take advantage of on-line offers. Fabulous business ethic too👌👌

4 de agosto de 2026
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Resposta da Cosy Cottage

Hi there Sue, Thank you for a lovely review. We are so pleased you have no complaints and that we have provided you with a great service . We look forward to welcoming you back soon. Best wishes

Classificada 5 em 5 estrelas

I absolutely love the rejuvenating…

I absolutely love the rejuvenating serum and face cream for daily use. You really only need a small amount so it is lasting a long time. My skin feels nourished and soft. The products smell gorgeous. Very happy customer.

1 de julho de 2026
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Resposta da Cosy Cottage

Hi Stacey, We are so pleased to hear you are a happy customer and you are loving the rejuvenating serum and face cream. Thank you for your review. Best wishes

Classificada 5 em 5 estrelas

Cosy Cottage Face Cream 👍🏼

We had bought a face cream from a shop but possibly due to the heat it had caused issues but we contacted Cosy Cottage directly and they sorted it out straight away. Face cream is very nice so I’m told by my partner. Would highly recommend. Thanks again Kerstin 👍🏼

15 de agosto de 2026
Opinião espontânea
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Resposta da Cosy Cottage

Hi there Stephen, We are pleased your partner is happy with the face cream and we look forward to welcoming you in the shop again soon. Best wishes

Classificada 5 em 5 estrelas

Excellent products

I am really pleased with the eco cleaning spray. It really does work and it also smells lovely. I now have much more space in my cupboard and love the fact that it's good for the environment too.
I have been using the soaps for some time now and would not choose anything else. So all in all a very satisfied customer.

4 de agosto de 2026
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Resposta da Cosy Cottage

Hi Anne, Thank you for your review. So fantastic to hear you are a very satisfied custome. We look forward to seeing you again soon. Best wishes.

Classificada 5 em 5 estrelas

I started a new subscription and it was…

I started a new subscription and it was acted upon immediately. Excellent service, thank you.

3 de agosto de 2026
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Resposta da Cosy Cottage

Hi Lynne, Thank you for your review. We hope you enjoy receiving your products on our subscription service. Best wishes.

Classificada 5 em 5 estrelas

Excellent customer service.

I had ordered a facial soap and a fragrance free shea soap, unfortunately I was sent two facial soaps. I contacted the company and immediately had a reply and they sent out the fragrance free soap that day. Really good customer service and I do like the soaps, very moisturising. Other products I've tried are very good too, I especially liked the surface cleaners.

3 de agosto de 2026
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Resposta da Cosy Cottage

Hi Maree. Thank you for your review. We are pleased you received your soothe soap for sensitive skin and you are finding it very moisturising. We look forward to see you again soon. Best wishes.

Classificada 5 em 5 estrelas

Order was sent promptly and was…

Order was sent promptly and was exactly as marketed ,I’m sure it will be well received as it is a gift .

31 de julho de 2026
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Resposta da Cosy Cottage

Hi Helen, Thank you for your review. We glad you received your order promptly. We hope the recipient enjoys our products. Best wishes

Classificada 5 em 5 estrelas

Lovely fresh fragrance that’s last

Lovely fresh fragrance that’s last. Delivery great and well packaged

31 de julho de 2026
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Resposta da Cosy Cottage

Hi Maggie. Thank you for your review. We are pleased you are enjoying the fragrance of our products and that they were delivered well packaged. Best wishes.

Classificada 5 em 5 estrelas

The 2 items I ordered were the makeup …

The 2 items I ordered were the makeup remover balm and the facial moisturiser .. oh wow I am so impressed with these products .. really luxurious on my skin and both products work beautifully removing every trace of grime and makeup and moisturising with such luxury on my skin .. I will most definitely be purchasing more products

31 de julho de 2026
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Resposta da Cosy Cottage

Hi Zoe. Thank you for a great review. We are thrilled to hear you are impressed with Natural Honey & Rosehip Face Cream with Geranium & Patchouli and the Natural Chamomile Makeup Remover. We look forward to seeing you again soon. Best wishes.

Classificada 5 em 5 estrelas

Beautiful gift for a friend

Brought as a gift for a friend who absolutely adored the products (Natural Self Care Discovery Box). Beautifully presented and dispatched promptly.

31 de julho de 2026
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Resposta da Cosy Cottage

Hi Lorraine. We are so thrilled your friend adores her Natural Self Care Discovery Box. We hope she enjoys using all the products. Best wishes.

Classificada 5 em 5 estrelas

Speedy delivery and lovely smell

Speedy delivery and lovely smell
and it appears to be working well
in the heat

29 de julho de 2026
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Resposta da Cosy Cottage

Hi Jenny. Thank you for your review. We are pleased you received your order speedily and are enjoying the smell of our products. We look forward to seeing you again soon. Best wishes

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