Order arrived promptly, beautifully packaged. All items are excellent quality and do what they say. My skin is already softer,more moisturised and looks healthier in just a few days and great fot sens... Ver mais
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Leia as opiniões dos outros
Really pleased with this purchase and will definitely buy again. Didn’t want to be tied into a subscription and Cosy Cottage appeared to be the answer for me. The fragrance is beautiful and lasts all... Ver mais
Great natural products, the cream is amazing gliding on like butter , skin feels soft and nourished. I use serum and cream in the evening and cream in the morning. Will definitely recommend this.
I had been using a different brand of similar eco cleaning products that come in tiny, brown bottles, but I didn't always like the sent, so I took the plunge and swapped to Cosy Cottage. So pleased... Ver mais
A empresa respondeu
Informações sobre a empresa
- Fornecedor de produtos de beleza
- também em
- Centro de bem-estar
- Fabricante de cosméticos
- Grossista de produtos de beleza
- Loja de cosméticos
- Loja de produtos de beleza
Sobre Cosy Cottage
Escrito pela empresa
Our natural, skincare, beauty, homecare and wellness products are all developed by our founder, a qualified chemist, and have been made in Malton, North Yorkshire, since we started our family company, eight years ago.
We are proud to employ over twenty local people in our growing team. Every product we make is from 100% natural ingredients, free from palm oil, artificial surfactants, sulphates, artificial fragrances and preservatives. We have long term wholesale and trade partnerships with many independent shops, visitor attractions, accommodation providers and events companies across the UK. We also create and make products for a growing number of white label clients, looking for a trusted product development and manufacturing partner offering manageable minimum order quantities.Our packaging is all recyclable, compostable or reuseable and free from single use plastics. We are committed to being cruelty free, do not test on animals and we never commission other organisations to do so on our behalf. Everything is suitable for vegetarians and we have a wide range of vegan products.
We accept orders online, by phone and in our Malton store and offer outstanding customer and after sales service via phone or email too. Postage is free for orders over £40Offers & Award Information
Escrito pela empresa
- Award-Winning Skincare
- Winner of 'Best Sensitive Skincare Brand' in 2023, 2024 and 2025' Best new product awards for our Aloin Face Mask and our Pet Shampoo in 2025
- Offers and Product Testing Opportunities
- New customers signing up to our newsletters benefit from a 10% discount, exclusive offers, early registration for new product launches and the opportunity to volunteer as testers before new products are launched.
Our Free Shipping Offer
Free shipping on all orders Over £40

Informações de contacto
Cosy Cottage Store, 17 Market Place, YO17 7LP, Malton, Reino Unido
- 01653 693555
- customers@cosycottagesoap.co.uk
- cosycottagesoap.co.uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 66% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Easy ordering on-line
Easy ordering on-line, delivery is quick and reliable and the products are simply the best. Their serums are perfect.

Resposta da Cosy Cottage
Always a pleasure
Always a pleasure to receive some goodies from Cosy Cottage - I use skin products, shampoo and conditioner bars and soaps. As we have a new puppy I also bought the pet shampoo bar! My husband who has sensitive skin has been enjoying the soap too.
Packaged beautifully and sustainably, delivered quickly and prices are fantastic - if there was a 10 star option Cosy Cottage would get that!🌻

Resposta da Cosy Cottage
continued good service
As ever, shampoo bars came promptly, reasonable price and they continue to keep my hair at it's best and often remarked on by hairdressers (I am 78)

Resposta da Cosy Cottage
I think the picture showing 2 jars is…
I think the picture showing 2 jars is misleading (1 item could mean 1 set of 2)when you only actually get 1 jar also I know you can’t control the heat but my product was so runny when it arrived that it nearly all poured out of jar when I opened it!

Resposta da Cosy Cottage
Cosy Cottage workshops & wellness days
Cosy Cottage workshops & wellness days. I have attended several workshops (soap making with and without goats) and candle making, and 3 of their wellness days. All days have been absolutely fantastic. From arrival to the finish all the staff make me feel so welcome and nothing is any trouble. Clara's teaching is delivered in a kind and relaxed manner with an emphasis on safety and makes sure that all participants feel supported. The wellness days are always amazing hence repeating the experience. Highly recommended.

Resposta da Cosy Cottage
First purchase smells amazing
First purchase, great communication from them and came well packaged. The Surface cleaner smells amazing !!! I keep using it so I can smell it 🥰 I will definitely be buying more

Resposta da Cosy Cottage
Excellent customer service
Excellent customer service, kept upto date with delivery, items extremely well packed, and the packaging is stunning.

Resposta da Cosy Cottage
The starter kit is great value for…
The starter kit is great value for money and all the scents are beautiful and subtle, fresh smelling but not over powering. I have only used in the kitchen so far, great cleaning power, would highly recommend 😊

Resposta da Cosy Cottage

Resposta da Cosy Cottage
These soaps lather well
These soaps lather well , and are great to use. The shampoo bar is excellent as is the conditioner. Will certainly reorder again.

Resposta da Cosy Cottage
Highly recommended!
Love, love, LOVE Cozy Cottage products! Wonderful products, beautifully wrapped and promptly delivered. Highly recommended!

Resposta da Cosy Cottage
Solid shampoo did not clean my hair
Their fragrance free solid shampoo did not work well. Left my hair heavy and greasy.
I have been using solid shampoos for over a decade, and sulphate free ones for the last 7 to preserve my hair dye. I have used most brands on the market and when my regular brand ran out I decided to try another one.
I have found it doesn't actually clean my hair, it just leaves it heavy and sticky. I emailed them and their reply was condescending and assumed I had never used sulphate free solid shampoos before. First rule of support is to ask questions and not make assumptions.
28th update.
It's the immediate refusal and the tone of the reply which prompted me to post this review.

Resposta da Cosy Cottage
order arrived as it was supposed to.
order arrived as it was supposed to.
repeat order as products are great

Resposta da Cosy Cottage
Lovely products
Lovely products. Good price. Sent quickly. Presented beautifully. A winner for me!

Resposta da Cosy Cottage
Great products very competitive and…
Great products very competitive and fast delivery

Resposta da Cosy Cottage

Resposta da Cosy Cottage
This time I ordered the face mask
This time I ordered the face mask & absolutely love it. Haven’t had one like this before & love how versatile it is. Really need something nourishing during this constant heat & this is perfect.

Resposta da Cosy Cottage
Simply a great shampoo
I have used their shampoo block for several years now. It leaves my hair soft and has no irritants. Their sudscription means I never run out and it always arrives in good condition and one time.

Resposta da Cosy Cottage
The delivery was quick and the package…
The delivery was quick and the package was well-protected. Although it’s early days, the products appear good. The face serum is stunning. Its texture and smell are wonderful. I’ll report back after some time of use.

Resposta da Cosy Cottage
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