Cosy Cottage Opiniões 

1461
•
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Order arrived promptly, beautifully packaged. All items are excellent quality and do what they say. My skin is already softer,more moisturised and looks healthier in just a few days and great fot sens... Ver mais

Classificada 5 em 5 estrelas

Really pleased with this purchase and will definitely buy again. Didn’t want to be tied into a subscription and Cosy Cottage appeared to be the answer for me. The fragrance is beautiful and lasts all... Ver mais

Classificada 5 em 5 estrelas

Great natural products, the cream is amazing gliding on like butter , skin feels soft and nourished. I use serum and cream in the evening and cream in the morning. Will definitely recommend this.

Classificada 5 em 5 estrelas

I had been using a different brand of similar eco cleaning products that come in tiny, brown bottles, but I didn't always like the sent, so I took the plunge and swapped to Cosy Cottage. So pleased... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fornecedor de produtos de beleza
  2. também em
  3. Centro de bem-estar
  4. Fabricante de cosméticos
  5. Grossista de produtos de beleza
  6. Loja de cosméticos
  7. Loja de produtos de beleza

Sobre Cosy Cottage

Escrito pela empresa

Our natural, skincare, beauty, homecare and wellness products are all developed by our founder, a qualified chemist, and have been made in Malton, North Yorkshire, since we started our family company, eight years ago.

We are proud to employ over twenty local people in our growing team. Every product we make is from 100% natural ingredients, free from palm oil, artificial surfactants, sulphates, artificial fragrances and preservatives.

We have long term wholesale and trade partnerships with many independent shops, visitor attractions, accommodation providers and events companies across the UK. We also create and make products for a growing number of white label clients, looking for a trusted product development and manufacturing partner offering manageable minimum order quantities.

Our packaging is all recyclable, compostable or reuseable and free from single use plastics. We are committed to being cruelty free, do not test on animals and we never commission other organisations to do so on our behalf. Everything is suitable for vegetarians and we have a wide range of vegan products.

We accept orders online, by phone and in our Malton store and offer outstanding customer and after sales service via phone or email too.

Postage is free for orders over £40

Offers & Award Information

Escrito pela empresa

Award-Winning Skincare
Winner of 'Best Sensitive Skincare Brand' in 2023, 2024 and 2025' Best new product awards for our Aloin Face Mask and our Pet Shampoo in 2025
Offers and Product Testing Opportunities
New customers signing up to our newsletters benefit from a 10% discount, exclusive offers, early registration for new product launches and the opportunity to volunteer as testers before new products are launched.

Our Free Shipping Offer

Free shipping on all orders Over £40

Free shipping on all orders Over £40
We offer free, tracked delivery via Royal Mail 48 hour service for all orders over £40 (net of dicounts).

Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 66% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

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4,9

Todas as opiniões

(1461)

223 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Easy ordering on-line

Easy ordering on-line, delivery is quick and reliable and the products are simply the best. Their serums are perfect.

29 de julho de 2026
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Resposta da Cosy Cottage

Hi Angela, Thank you for your great review. We are pleased you find the ordering system easy and the serums perfect. We look forward to seeing you again soon. Best wishes.

Classificada 5 em 5 estrelas

Always a pleasure

Always a pleasure to receive some goodies from Cosy Cottage - I use skin products, shampoo and conditioner bars and soaps. As we have a new puppy I also bought the pet shampoo bar! My husband who has sensitive skin has been enjoying the soap too.
Packaged beautifully and sustainably, delivered quickly and prices are fantastic - if there was a 10 star option Cosy Cottage would get that!🌻

28 de julho de 2026
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Resposta da Cosy Cottage

Hi there Alex, Thank you for your fantastic review. We are so pleased you enjoy receiving your products from us. Good luck with the new puppy. Best wishes.

Classificada 5 em 5 estrelas

continued good service

As ever, shampoo bars came promptly, reasonable price and they continue to keep my hair at it's best and often remarked on by hairdressers (I am 78)

28 de julho de 2026
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Resposta da Cosy Cottage

Hi Rhianon, Thank you for your lovely review. We are so pleased to hear our shampoo bars are the best ever. We look forward seeing you again soon. Best wishes.

Classificada 3 em 5 estrelas

I think the picture showing 2 jars is…

I think the picture showing 2 jars is misleading (1 item could mean 1 set of 2)when you only actually get 1 jar also I know you can’t control the heat but my product was so runny when it arrived that it nearly all poured out of jar when I opened it!

28 de julho de 2026
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Resposta da Cosy Cottage

Hi there Diane, Thank you for your review. As our products are made with natural ingedients they are sensitive to the heat. If you pop them into the fridge they will reset ready for use. Best wishes.

Classificada 5 em 5 estrelas

Cosy Cottage workshops & wellness days

Cosy Cottage workshops & wellness days. I have attended several workshops (soap making with and without goats) and candle making, and 3 of their wellness days. All days have been absolutely fantastic. From arrival to the finish all the staff make me feel so welcome and nothing is any trouble. Clara's teaching is delivered in a kind and relaxed manner with an emphasis on safety and makes sure that all participants feel supported. The wellness days are always amazing hence repeating the experience. Highly recommended.

18 de julho de 2026
Opinião espontânea
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Resposta da Cosy Cottage

Hi there Diana, Thank you for your fantastic review. We are so pleased you have enjoyed attending our workshops and wellness days as much as we enjoy delivering them. We look forward to welcoming you back again soon. Best wishes.

Classificada 5 em 5 estrelas

First purchase smells amazing

First purchase, great communication from them and came well packaged. The Surface cleaner smells amazing !!! I keep using it so I can smell it 🥰 I will definitely be buying more

27 de julho de 2026
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Resposta da Cosy Cottage

Hi there Jane, Thank you for reviewing your first purhase. We are pleased you are enjoying your cleaning. There are 2 more surface cleaner scents for you to try. See you again soon! Best wishes

Classificada 5 em 5 estrelas

Excellent customer service

Excellent customer service, kept upto date with delivery, items extremely well packed, and the packaging is stunning.

27 de julho de 2026
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Resposta da Cosy Cottage

Hi Mrs Clark, thank you for your review. We are pleased you have received your order and found the process and our service excellent. We look forward to seeing you again soon. Best wishes.

Classificada 5 em 5 estrelas

The starter kit is great value for…

The starter kit is great value for money and all the scents are beautiful and subtle, fresh smelling but not over powering. I have only used in the kitchen so far, great cleaning power, would highly recommend 😊

27 de julho de 2026
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Resposta da Cosy Cottage

Hi there Bridget, Thank you for your review. We are glad to hear you are enjoying the scents and the cleaning results from the surface cleaner starter kit. Happy cleaning. Best wishes.

Classificada 5 em 5 estrelas

Easy to order

Easy to order, service is effective and prompt

27 de julho de 2026
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Resposta da Cosy Cottage

Hi there Mark, Thank you for your review. We are glad you received your order promptly and found the ordering process easy. Best wishes.

Classificada 5 em 5 estrelas

These soaps lather well

These soaps lather well , and are great to use. The shampoo bar is excellent as is the conditioner. Will certainly reorder again.

30 de julho de 2026
Opinião espontânea
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Resposta da Cosy Cottage

Hi there Michael, Thank for your review. We are pleased to hear you are finding the shampoo and conditioner to be excellent and we look forward to receiving your next order. Best wishes

Classificada 5 em 5 estrelas

Highly recommended!

Love, love, LOVE Cozy Cottage products! Wonderful products, beautifully wrapped and promptly delivered. Highly recommended!

2 de abril de 2026
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Resposta da Cosy Cottage

Hi Sally
Thank you so much for your amazing review! We are delighted that you love our prducts and our service. Best wishes to you

Classificada 2 em 5 estrelas

Solid shampoo did not clean my hair

Their fragrance free solid shampoo did not work well. Left my hair heavy and greasy.
I have been using solid shampoos for over a decade, and sulphate free ones for the last 7 to preserve my hair dye. I have used most brands on the market and when my regular brand ran out I decided to try another one.
I have found it doesn't actually clean my hair, it just leaves it heavy and sticky. I emailed them and their reply was condescending and assumed I had never used sulphate free solid shampoos before. First rule of support is to ask questions and not make assumptions.
28th update.
It's the immediate refusal and the tone of the reply which prompted me to post this review.

20 de julho de 2026
Opinião espontânea
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Resposta da Cosy Cottage

Hi there Matthew. Thank you for your honest feedback which we appreciate as we always strive to improve our products and customer service. We are sorry you were disappointed with the shampoo. Our customer service team suggested taking a look at our blog as all solid shampoos are slightly different and we thought our information might be helpful. Best wishes

Classificada 5 em 5 estrelas

order arrived as it was supposed to.

order arrived as it was supposed to.
repeat order as products are great

6 de julho de 2026
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Resposta da Cosy Cottage

Hi Julie, thank you fro taking the time to leave us a lovely review, we really appreciate it. We are very happy to hear that you are pleased with our products and service. Best wishes to you

Classificada 5 em 5 estrelas

Nice fragrence

Came quickly nice fragrences

6 de julho de 2026
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Resposta da Cosy Cottage

Hi there Maureen. Thank you for this great review. we are delighted that you are happy with our delivery service and that you are enjoying the fragrances. Best wishes

Classificada 5 em 5 estrelas

Lovely products

Lovely products. Good price. Sent quickly. Presented beautifully. A winner for me!

2 de julho de 2026
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Resposta da Cosy Cottage

Hi Nancy, thank you so much for this lovely review. we are delighted that you are a very satisfied customer! Best wishes to you

Classificada 5 em 5 estrelas

Great products very competitive and…

Great products very competitive and fast delivery

24 de fevereiro de 2026
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Resposta da Cosy Cottage

Hi there, thank you so much for this positive review. We are very happy that you are pleased with our products and our service. Best wishes

Classificada 5 em 5 estrelas

Fantastic products

Fantastic products with wonderful service.

1 de julho de 2026
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Resposta da Cosy Cottage

Hi Carla, Thank you so much for this great review. We are delighted that you are happy with our products and service. Best wishes to you

Classificada 5 em 5 estrelas

This time I ordered the face mask

This time I ordered the face mask & absolutely love it. Haven’t had one like this before & love how versatile it is. Really need something nourishing during this constant heat & this is perfect.

30 de junho de 2026
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Resposta da Cosy Cottage

Hi Gin, Thank you for this wonderful review. We are so happy to hear that you are enjoying our face mask and finding it beneficial. Best wishes

Classificada 5 em 5 estrelas

Simply a great shampoo

I have used their shampoo block for several years now. It leaves my hair soft and has no irritants. Their sudscription means I never run out and it always arrives in good condition and one time.

30 de junho de 2026
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Resposta da Cosy Cottage

Hi Kate, thank you! We are delighted that you are happy with your shampoo sudscription. Best wishes to you.

Classificada 5 em 5 estrelas

The delivery was quick and the package…

The delivery was quick and the package was well-protected. Although it’s early days, the products appear good. The face serum is stunning. Its texture and smell are wonderful. I’ll report back after some time of use.

29 de junho de 2026
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Resposta da Cosy Cottage

Hi there Cliff. Thank you so much for your great review. We are very happy to hear that you are enjoying the face serum. We hope you love the shea butter soap just as much. Best wishes

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