The Country Catalogue Opiniões 

1165
•
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I was looking for something similar to an oodie for Christmas Eve boxes, but for a big family everything was so expensive. Until I found online home shop with oversized blanket hoodies for around £10.... Ver mais

Classificada 5 em 5 estrelas

Fantastic customer service!!!! Craig is super knowledgeable about all his products and was excellent in helping me make the right choices and sizing. I also had a small problem with the website order... Ver mais

Classificada 5 em 5 estrelas

Pure cotton shirt lovely against the skin and well cut and made no skimping on material so comfortable in that respect too one feels well dressed so good for self esteem. Twice the price of cheaper v... Ver mais

Classificada 4 em 5 estrelas

Dealt with online so no personal contact. But everything worked smoothly for delivery within time. Initially very pleased with purchase although now having worn it twice I find that some poppers are... Ver mais

Informações sobre a empresa

  1. Loja de artigos para desportos ao ar livre
  2. também em
  3. Loja de acessórios para equitação
  4. Loja de artigos de pesca
  5. Loja de equipamento para caça
  6. Loja de roupa desportiva
  7. Loja especializada em artigos para caça e pesca

Escrito pela empresa

We proudly represent many leading brands and supply Shooting, Country, Equestrian and Canine Products globally. So, if its a new rug for your horse, a collar for your dog, country boots for you, something lovely for your country home or some of the best country clothing available for all sports then please contact us. Our friendly and knowledgeable team are here to ensure you get the product you want and need and at the most competitive price. We have worked under new management since June 18 and in that time have served 1,000s of satisfied customers. We are proud to remain a small family business based in rural Worcestershire.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(1165)

1 opinião nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

It was very easy to order my Trousers

It was very easy to order my Trousers, delivery was super quick. My husband is very pleased with them. They fit perfect, are comfortable and especially like the vents in the trouser leg to let air in on a warm day.

16 de novembro de 2023
Classificada 5 em 5 estrelas

Excellent

Excellent, a slight hiccup with supply problem at the beginning but quickly and courteously dealt with, no problem. Goods as advertised and well packed.
Will use C Catalogues again

15 de novembro de 2023
Classificada 3 em 5 estrelas

Poor delivery service

Hi
You use dpd for delivery, the parcel had 3 addresses on it, 54 Dalestorth twice and 56 once, I messaged them to leave it in a safe place the shed. The parcel was left at 56 Dalestorth underneath a car. Lily we actually spotted it and took it. The product looks very good.

14 de novembro de 2023
Classificada 2 em 5 estrelas

Had to contact them,to track my order…

Had to contact them,to track my order 8days after ordering it. Can appreciate a family emergency like I was told. Better comes needed.

14 de novembro de 2023
logótipo da The Country Catalogue

Resposta da The Country Catalogue

We think that when you are aware of a personal issue such as this to them leave a poor review is a reflection on your humanity. Shame on you!

Classificada 5 em 5 estrelas

Great experience

11th November ordered Brook Taverner tweed jacket and waistcoat arrived today 16 th November could not be more pleased with the way this handled what a fantastic company THE COUNTRY CATALOGUE is the goods
where delivered by DPD the day after I was told by email
that they had been dispatched.I would recommend T.C.T
to every one.

16 de novembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

I returned a faulty shirt months ago…

I returned a faulty shirt within the company’s terms. Dispatched from them on 18th sep which I received on the 20th sep. I sent at least 3 mails over a month period requesting a refund because a replacement was not available with not a single response, if I had received a response from my many emails I would not have had to leave a poor review. Very poor communication 😡😡😡😡
**UPDATE I NEVER RECEIVED A REFUND JUST GOT THREATENED WITH COURT ** . Shirt has been returned 3 times now. I’m within my rights to a refund as I bought it from your company, you have my money not the supplier. IS THIS SOME SORT OF JOKE!! Based on my experience I would not recommend you buy from The country catalogue.

15 de setembro de 2023
Opinião espontânea
logótipo da The Country Catalogue

Resposta da The Country Catalogue

The sad thing about Trustpilot is that is allows customers to make up their own story to try and damage well-meaning companies. Some facts around this:- 1) Order placed 15/9 at 1535. 2) Fault reported 23/9 3) Shirt received on 01/10 in a crumpled up mess with no packaging and a request for a new product 4) Supplier has not been able to supply, anyone can check this by visiting the G&J website and as this is a warranty issue it is out of the hands of CC. 5) 15/10 customer changes mind about a replacement despite warranty claim under way and wants a refund! CC will honour the refund despite no response to warranty claim and product being returned outside of our normal terms and conditions. So the false claims about "months ago" are simply untrue!

*** Yet More lies after our clear response and threats from the client. 17 minutes before editing a review we received this "I still have not received a refund or response to any of my emails, I’m very frustrated that the only communication I have received is from a bad trust pilot review I just want my money back asap, if it’s better to keep communicating via trust pilot I can keep leaving bad reviews and updates if you prefer " If this client tries to deal with your business please don't bother! Its a shame that Trustpilot can be abused this way!

*** given new threats made by the customer the product has been returned to them by recorded post.

Classificada 5 em 5 estrelas

Gumtree Saxon wellington purchase

Very straightforward purchase having checked that my size of Gumtree Saxon wellingtons was in stock. So different to a previous attempt to buy the same boots elsewhere. DPD delivery was also on time and well informed.

9 de novembro de 2023

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