I just joined Credit Secrets, and I have to admit I'm very happy with this decision. I look forward to learning more and working with the support team to straighten out my credit. So far I'm not dis... Ver mais
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Leia as opiniões dos outros
I lost the website after I had paid for my membership but I was in the middle of the group presentation. I could find no way to get back in to the website. I found your phone number and I reached Dina... Ver mais
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Loved that after not logging into my account for over a year I was able to call customer service and get my account reactivated immediately! This is what great customer service looks like .
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I contacted customer service about the medical diagnosis and the treatment regimen I am going through, they offered to work with me for my monthly payments, even to cancel them until I get better sit... Ver mais
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Informações sobre a empresa
Sobre CreditSecrets.com
Escrito pela empresa
PLEASE CONTACT US FIRST! If you are here because of a bad experience, please give us a chance to help with any customer support issues by calling us at 877-215-6015 or emailing us at support@creditsecrets.com. We are open Monday thru Friday, 9am Eastern - 7pm Eastern.
The Best Selling Credit Secrets Book Is The Path To Solving Credit Problems Fast!
***IMPORTANT: There are many imposters on Amazon! We do NOT sell our book on Amazon. Be sure to look for the book written by Scott and Alison Hilton, the one and only original Credit Secrets only sold at CreditSecrets.com.***
Consumer credit reports are filled with errors that often go overlooked. But, if you know what to look for, you can leverage these errors to your advantage. In a sense, you can erase bad credit history with the knowledge you gain after reading the Credit Secrets book. Credit Secrets provides strategies for improving credit scores, resolving debt issues, and managing personal finances more effectively.
Informações de contacto
312 W 2nd St #A747, 82601, Casper, Estados Unidos da América
- 877-215-6015
- support@creditsecret.org
- creditsecrets.com
4,6
Excelente
1 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 34% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Made one call ... everything was handled perfectly!
My communication with Dina today was very fruitful in that ALL my needs were realized, and all of my questions answered as well. She listens well, provided immediate solutions and... with such a kind mannerism, invited me to call back when necessary.
5 STAR SERVICE EXPERIENCE!
23 de março de 2026
Opinião espontânea
Resposta da CreditSecrets.com
Thank you for sharing this. We’re glad to hear everything was handled smoothly in one call and that Dina was able to address all your needs and questions with clarity and care. That kind of responsiveness and professionalism is exactly what we strive for.
We appreciate you recognizing her efforts and your 5-star experience means a lot.
If anything else comes up, we’re here to help.
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
I summoned them they came and they solved my issues. . End of story
Customer service was excellent I had to use them twice in the came through with flying colors both times great attitude very informed and made sure that all my questions got answered. What more can you ask for from service.
18 de março de 2026
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Resposta da CreditSecrets.com
Thank you so much, Dennis! We love your review! We're thrilled to hear that our customer service team came through with flying colors not once, but twice! Providing knowledgeable, friendly assistance and making sure every question is answered is exactly what we strive for.
Your confidence in our team means a great deal to us, and we're delighted that both experiences exceeded your expectations. Thank you for recognizing our efforts and for trusting Credit Secrets!
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Great customer service!
I called to get an answer to a question and to get an issue resolved and it was resolved very smoothly without a hassle. The customer service representative who took my call was very polite, professial, and knowledgeable.
17 de março de 2026
Opinião espontânea
Resposta da CreditSecrets.com
Thank you for sharing your experience. We’re glad to hear your issue was resolved smoothly and without any hassle, and that our team was polite, professional, and knowledgeable throughout the call. That’s exactly the standard we aim to deliver.
If anything else comes up, we’re here to help.
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Friendly, knowledgeable service *****
Albert and I connected right away. He was very friendly, helpful and knowledgeable. He was able to help me with the issues I called about in a very professional and personable way. Thanks for your help Albert
16 de março de 2026
Opinião espontânea
Resposta da CreditSecrets.com
Hi Brady, thank you for sharing this. We’re glad to hear Albert made an immediate connection and was able to help you in a friendly, knowledgeable, and professional way. That balance of personable service and effective support is exactly what we aim for.
We appreciate you recognizing his efforts.
If anything else comes up, we’re here to help.
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Simple and easy diagrams of graphics…
Simple and easy diagrams of graphics side by side with all three credit companies and seeing the difference made it easy to see what was happening to my scores and what I was leaving out it is very simple and it makes sense you know and since make scores it was very good
16 de março de 2026
Opinião espontânea
Resposta da CreditSecrets.com
Thank you so much, Bruce! We're delighted to hear that the side-by-side graphics and comparisons of the three credit bureaus helped you better understand your credit scores and identify areas you may have overlooked.
Making credit information simple, visual, and easy to understand is exactly what we strive for. We're glad the information helped things click for you!
We truly appreciate you sharing your experience and thank you for trusting Credit Secrets as you work toward your credit goals.
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
QUICK RESPONSES!!!
Whenever I have any questions they respond with relevant answers, not some AI bot!
16 de março de 2026
Opinião espontânea
Resposta da CreditSecrets.com
Thank you so much, Mike! We're thrilled to hear that you appreciate our team's quick responses and helpful, relevant answers. We know how frustrating it can be when you have a question and can't get a straightforward answer!
We take pride in providing personalized customer service and making sure our customers feel heard and supported. Your feedback means a great deal to us, and we're glad our team continues to deliver the assistance you need.
Thank you for trusting Credit Secrets!
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
The staff was very helpful in resolving…
The staff was very helpful in resolving a problem for me!
13 de março de 2026
Opinião espontânea
What a refreshing experience to speak0…
What a refreshing experience to speak with a great team of Credit Experts that have integrity and honesty. Great people, great company obviously led by a great man or woman.!!!!
11 de março de 2026
Opinião espontânea
Resposta da CreditSecrets.com
Thank you so much, Ramon! What a wonderful compliment! We're thrilled to hear that your experience with our team was so positive and that their honesty, integrity, and knowledge made such a lasting impression.
We believe trust is earned through genuine care, transparency, and exceptional service, so your kind words mean a great deal to our entire team, including our leadership!
We truly appreciate your enthusiastic feedback and thank you for placing your trust in Credit Secrets. We're honored to have you as part of our community!
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Lost all connection
Lost all connection; want to proceed asap. ThankYou.
11 de março de 2026
Opinião espontânea
Absolutely the best resource for all…
Absolutely the best resource for all FICO and credit questions. CreditSecrets.com delivers super-fast email turnaround and you don’t have to sign in or share any personal information. Truly excellent. I had a few questions about my FICO score and building credit, and the responses were clear, actionable, and easy to follow. I appreciated the privacy and simplicity—no account sign-in, no data hoops, just solid advice. The guidance covered practical steps to boost my score and understand my credit reports, with plain-language explanations of terms that used to puzzle me. If you’re looking for reliable, no-hassle credit help, this service is hard to beat. I’ll definitely be back with more questions in the future.
11 de março de 2026
Opinião espontânea
Resposta da CreditSecrets.com
Thank you, Jennifer! We truly appreciate your detailed and thoughtful feedback. We’re glad to hear you found the guidance clear, actionable, and easy to follow. Providing straightforward answers without unnecessary barriers is exactly what we aim for, and it’s great to know the privacy and simplicity stood out to you.
We’re honored to be a trusted resource for your credit questions and look forward to helping you again anytime you need us.
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Costumer service was very good program…
Costumer service was very good program easy to understand and implement. This is my go to secret to good credit it's your turn .come join us.
11 de março de 2026
Opinião espontânea
Rick provided excellent customer…
Rick provided excellent customer service and waited patiently with me while i retrieved information that was needed. Kudos Rick..
11 de março de 2026
Opinião espontânea
Resposta da CreditSecrets.com
Thank you, Robert! We’re glad to hear Rick provided excellent customer service and took the time to patiently assist you while you gathered everything needed. We’ll be sure to share your kudos with him — he’ll really appreciate it!
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Pretty sure this is a scam…
No I sat through the half hour long bullshit section with he Prides himself on creating some kind of system so I thought I'd give it a shot I spent the $39 and got the credit repair and all that stuff and then they said the alternator was much better and body down and all of this so I had a choice of being a lifetime member for $149 over one month number for $49 it shows the one month member for $49 and when I went to look at my bank statement I was charged $149 so that was on a Saturday they don't work on a Saturday or Sunday so I have to wait till Monday to tell them they overcharged me or they scanned me or they cheated me one of the other but anyhow I haven't even been able to get back on to sign in it disappeared from everything I don't have any emails when I was on it it just went away and I can't get back to it so I wouldn't trust them I already don't trust them I mean if I can't get money back I'm out what more than 149 dollars plus 39 that was 200 bucks I am pissed
Go ahead to March 9th and I finally got a hold of them on the phone talk to the lady after to have my money returned because of what happened and she said by all means go over the head and we will return your money in 3 to 5 days so I can't complain then be overcharge me what do go over to we're really willing to return my money so I got to give him credit for that so it's probably Hasty in my first assessment of this company and maybe I should have waited so that's why I'm amending this report so that's it okay
6 de março de 2026
Opinião espontânea
Resposta da CreditSecrets.com
Thank you for updating your review and for giving us the chance to make things right.
We completely understand how frustrating that situation must have felt. Seeing a charge you didn’t expect and then not being able to immediately reach someone, especially over a weekend, would make anyone concerned. We’re glad you were able to connect with our support team and that they were able to get the refund process started for you.
Our goal is always to make sure customers feel comfortable and supported, and we appreciate you taking the time to amend your review once the issue was addressed. That means a lot.
If there’s anything else we can help with, please feel free to reach out.
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org
or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
The person was pleasant and…
The person was pleasant and understanding. She showed excellent customer service and represented your company very well and knowledgeable.
6 de março de 2026
Opinião espontânea
Frictionless refund!
My operator David was extremely helpful and professional. No friction!
6 de março de 2026
Opinião espontânea
Resposta da CreditSecrets.com
Thank you, Lethel! We’re glad to hear David provided such helpful and professional support and made the refund process completely frictionless. That’s exactly the kind of experience we strive to deliver. We’ll be sure to share your kind words with him!
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
The rep was very understanding and…
The rep was very understanding and helpful.
2 de março de 2026
Opinião espontânea
Resposta da CreditSecrets.com
Thank you, Merna! We’re glad to hear our representative was understanding and helpful. We appreciate your feedback and are always here to support you.
If there’s anything we can do to assist you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
I had purchased credit secrets a couple…
I had purchased credit secrets a couple of years ago, but I never got around to using it. Then, now I was unable to access the website, so the representative emailed the guide.
Perfect. Everything I needed. Thanks.
4 de março de 2026
Opinião espontânea
Resposta da CreditSecrets.com
Thank you for sharing your experience! We’re glad our representative was able to quickly send you the guide so you have everything you need to get started. Sometimes life gets busy, and we’re always happy to help members pick things back up when they’re ready.
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Always there for questions and to help…
Always there for questions and to help - excellent customer service and software!
3 de março de 2026
Opinião espontânea
Resposta da CreditSecrets.com
Thank you, Jill! We’re so glad to hear you’ve experienced excellent customer service and found the software helpful. Being available to answer questions and support our members is always our goal. We truly appreciate you sharing your experience!
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Took three calls to place order but…
Took three calls to place order but third rep was professional, courteous and very efficient in placing order.
3 de março de 2026
Opinião espontânea
Resposta da CreditSecrets.com
Thank you, Joanie! We appreciate your persistence and are glad the third representative was able to assist you professionally and efficiently in completing your order. Your feedback is valuable and helps us continue improving the experience for our members.
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
It's nice to be able to see all the…
It's nice to be able to see all the reviews given on this company. I heavily rely on trust pilot for guidance. I know now that I wasted 20 minutes, (not 10 like the video states) of my valuable time. Thank you review sharing people.
2 de março de 2026
Opinião espontânea
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