We had exemplary service, guidance and help from Paul Anderson as booked a Southampton to New York cruise on the QM2. Particularly helpful was Paul's advice on cabin category and location. Mature, pro... Ver mais
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My wife and I have never cruised before and after conducting our own research we decided that a Cunard cruise was our best option. The cruise representative talked us through the process and provided... Ver mais
A empresa respondeu
We have been using the Cruise Line for the last 8 years and cannot fault them, Paul Andrews our contact is so helpful and always ensures we get a great deal and always go the extra mile to ensure we... Ver mais
We have dealt with Paul at Cruise Line for many years and always found him to be very helpful friendly and efficient. Any problems with a booking and he always there to sort it out
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Founded in 1993, The Cruise Line is an award-winning, family-owned luxury cruise specialist based in West Sussex, England. Our partnership with renowned cruise operators, including Silversea, Cunard, Oceania Cruises and Windstar Cruises, enables us to provide our valued clients with unbeatable fares and exclusive cruise deals you won't find anywhere else.
Informações de contacto
The Cruise Line, 109-111 High Street, BN6 9PU, Hurstpierpoint, Reino Unido
- 01273 836600
- res@cruiseline.co.uk
- cruiseline.co.uk
4,9
Excelente
511 opiniões
Pede aos clientes que escrevam opiniões
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Resposta da The Cruise Line
Thank you for your feedback, Diana.
Really pleased we could pull the whole trip together for you seamlessly.
Enjoy your cruise!
Paul
Great Staff / Really competitive pricing
Great Staff - We have had Jess as our favourite cruise agent for many years - always helpful and really efficient.
Have booked many cruises Accross lots of companies- never had a problem
Trust them 100% Paul and Juliette Reid.
1 de setembro de 2026
Resposta da The Cruise Line
Thank you for taking the time to leave a review.
It's always a pleasure working with you and I look forward to helping with many more cruises ahead!
Jess
Great Service
As usual, our consultant Lynne was really efficient in booking us the suite that we wanted. We always get great service from Cruiseline.
1 de setembro de 2026
Resposta da The Cruise Line
Thank you for this review. We are really pleased that we secured the right suite for you! 😊
It's always a pleasure working with you both. Have a wonderful luxury cruise!
Lynne
Lauren was great
Lauren was great - she responded quickly, was easy to deal with, and got us exactly the cruise we wanted at an excellent price.
2 de março de 2026
Resposta da The Cruise Line
Thanks for taking the time to leave us a review. I'm really pleased I could find the right cruise at the right price for you.
Hope you have a fantastic cruise!
Lauren 🚢
Excellent …
From enquiry to booking Jess took care of all we needed, she was amazing, took us through all the layouts of the deck and ship, and explained everything well, she found us a room in the right area, and did the same when our friends decided to book the same cruise,
I can’t thank Jess enough, she made it an easy process throughout, I would not hesitate to recommend the company especially Jess.
25 de agosto de 2026
Opinião espontânea
Resposta da The Cruise Line
This is so kind, thank you, Jayne! Getting the cabin location right makes such a difference, and I'm really glad we found the perfect spot for you both. It was great helping your friends with their booking too - a group cruise to look forward to!
Have an absolutely wonderful time.
Jess 🚢
Resposta da The Cruise Line
That's what we aim for! Thank you for the kind words.
Have a wonderful cruise!
Lynne was as always outstanding and…
Lynne was as always outstanding and gave us all the assistance needed to secure a good cabin on deck 11 at a decent price.
Our ninth cruise through Lynne.
None better
Very best
Peter
22 de agosto de 2026
Opinião espontânea
Excellent service
Lauren Bishop was excellent made us feel really important as if she really cared that we got the right cruise.Would certainly use you again!
13 de agosto de 2026
Opinião espontânea
The best ever I’ve been using various…
The best ever I’ve been using various cruise agents but the cruise line deserve 6 stars they go above and beyond to make your cruise special
Thanks so much
Michael
28 de julho de 2026
Opinião espontânea
Benedict Simmonds was extremely helpful…
Benedict Simmonds was extremely helpful and knowledgeable helping me make my reservation.
12 de agosto de 2026
Lauren was very helpful and informative…
Lauren was very helpful and informative she is a credit to your company
11 de agosto de 2026
Will book again
I have booked with the Cruise Line several times now and have been more than happy with their service. The communication is very good, competitive prices and friendly staff, will book my future cruises with them.
10 de agosto de 2026
Resposta da The Cruise Line
Hi Louise,
Thank you for this lovely review. We're really glad you keep coming back and that our service has consistently hit the mark. We look forward to helping with your next cruise! 🚢
Very professional
Our consultant, Paul, was extremely helpful and got us the best deal for our holiday
7 de agosto de 2026
Resposta da The Cruise Line
Thank you for leaving us a review, Janice!
Really pleased we got you the best deal - that's always the aim! Hope you have a fantastic time on Windstar and Silversea 😊
I have said this numerous times
I have said this numerous times. Louisa did my bookings and she is always so good at dealing with the slightest thing, I have been booking with you for years and have never had to complain about anything
7 de agosto de 2026
Resposta da The Cruise Line
That means so much - thank you! After all these years, it's always a pleasure, and long may that continue.
Have a wonderful luxury cruise on Explora and Scenic! 🙂
Louisa
Dealing with the Cruiseline is always a…
Dealing with the Cruiseline is always a pleasure because our agent there, Jess, she is so friendly and efficient.
7 de agosto de 2026
Resposta da The Cruise Line
Thank you for this kind review, Margaret!
It's always a pleasure dealing with you too. Hope you have a fantastic time on board Queen Victoria next year 🚢
Excellent service as always
Almost all of my cruises are now booked with The Cruise Line and my go-to person is Jess. Unfailingly cheerful, friendly and provides superb service. I genuinely feel like she gives me the best deal she can and that she really knows the type of Cruise line/ship I'm looking for. Thank you for everything you do for me Jess, massively appreciated!!
5 de agosto de 2026
Opinião espontânea
Resposta da The Cruise Line
After booking so many cruises together, I feel I know exactly what you're after, which makes finding the perfect ship that much easier!
Looking forward to the next one! 🚢
Jess
I have used this company for about 20…
I have used this company for about 20 years, Lynne is our go to cruise booker!
Always feel confident when using them and they will try to match other offers.
A very personal service- a rarity these days!
1 de junho de 2026
Opinião espontânea
Resposta da The Cruise Line
Twenty years is a remarkable show of loyalty - thank you 😊
Personal service is something we're committed to, and I'm really glad that still comes through. Looking forward to many more cruises ahead!
Lynne
Always prepared to go the extra mile to…
Always prepared to go the extra mile to get me what I need at a great price. Nothing is ever to much trouble. Jess is always there for us.
5 de agosto de 2026
Resposta da The Cruise Line
Thank you for this kind review!
Getting the right cruise at the right price is always the priority, and I'm glad that comes through 😊
Have a wonderful time on your upcoming cruises! 🚢
Jess
Resposta da The Cruise Line
Thank you for your review, Stephen!
Hope you have an amazing time on your luxury Emerald cruise🙂
Lauren
We have booked many cruises with them…
We have booked many cruises with them and received excellent service each time. Very helpful and efficient.
Always book our cruises with them.
5 de agosto de 2026
Resposta da The Cruise Line
Thank you for your feedback - It's great to have your continued trust, and we look forward to helping with many more cruises ahead!
Paul
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