Assistant in the Kilmarnock shop was very helpful. She was only covering but was very helpful
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Arrived promptly, as described, quality tiles.
A empresa respondeu
Great company ,Simon was extremely helpful showing my wife and me the various tiles for our next project ,the bathroom .Will continue to use CTD thanks again
A empresa respondeu
The guy behind the counter couldnt do enough for us.Very pleasant took my tiles out to my car loaded my car.Delighted with him very nicein Jewsons Kilmarnock.
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Informações de contacto
Queen's Drive, KA1 3XF, Kilmarnock, Reino Unido
- 01563 558 826
3,5
Aceitável
8 opiniões
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Assistant in the Kilmarnock shop was…
Assistant in the Kilmarnock shop was very helpful. She was only covering but was very helpful
30 de maio de 2024
Resposta da CTD Tiles - Kilmarnock
Thank you for taking the time to leave a 5-star review. Your feedback is greatly appreciated.
Misleading delivery times
The item I ordered was due to be delivered to store within 4 days. I contacted CTD after a week, and was told it would be looked into and the store would be in touch. I then emailed again after another week, and got a call that it was in store the following day. I ordered this item from CTD because of the .4 day delivery time, as I had time off work booked to do the job it was intended for.
18 de março de 2024
Resposta da CTD Tiles - Kilmarnock
Hi Stephen,
Thank you for taking the time to review your experience at CTD. We are sorry that on this occasion we were unable to help you as quickly as we would have liked. I do appreciate that this may have been a frustrating experience. We will take on board your comments and work to improve our process. Thanks CTD Tiles.
Completely ignored by staff.
Arrived at the Kilmarnock store to purchase a box of tiles I had chosen online. Waited 20 mins without acknowledgement. Only one girl was on the shop floor and did serve 2 customers in front of me, but a simple "I'll be with you in 2 mins" would have went a long way. Left without being even looked at, so I will be buying my tiles elsewhere.
12 de fevereiro de 2024
Opinião espontânea
Resposta da CTD Tiles - Kilmarnock
Hi Nicola, Thank you for taking the time to provide feedback. The Kilmarnock branch take customer service very seriously and they will be hugely disappointed that this service fell below your expectations. We do appreciate you bringing this to our attention and we hope you will give the branch a chance to support you in the future. Thank you, CTD tiles.
Resposta da CTD Tiles - Kilmarnock
Good Afternoon- thank you for your 5 ⭐ of our online services 💻
It is great to hear the team were able to provide an excellent customer service during your visit to the Kilmarnock showroom; I will pass your comments onto the branch and the Web Team! Thanks Nikki 😃
Resposta da CTD Tiles - Kilmarnock
Good Morning William - thank you for your top review of our online services 🌟
We're so happy the team at Kilmarnock were on hand to make the transaction as smooth as possible for you!
We look forward to seeing you again soon for any future projects we can help with! Thanks Nikki 😁
Great company ,Simon was extremely…
Great company ,Simon was extremely helpful showing my wife and me the various tiles for our next project ,the bathroom .Will continue to use CTD thanks again
13 de agosto de 2022
Opinião espontânea
Resposta da CTD Tiles - Kilmarnock
Hi David, thank you for your 5 star review! 🌟 Your feedback is really appreciated, the team at Kilmarnock are committed to provide our customers with excellent customer service. I will make sure your comments are passed onto the team, they will be pleased to hear your comments! Thank you Keeley. 😊
Excellent customer service thanks
8 de agosto de 2021
Resposta da CTD Tiles - Kilmarnock
Hi Paul, Thank you for the excellent review! Its great to hear that both the Web team and the staff at the Kilmarnock Branch were so happy to help you and provide an excellent customer experience. I have passed your comments on to the teams.
Thanks Gaynor 😀
The guy behind the counter couldnt do…
The guy behind the counter couldnt do enough for us.Very pleasant took my tiles out to my car loaded my car.Delighted with him very nicein Jewsons Kilmarnock.
3 de abril de 2021
Resposta da CTD Tiles - Kilmarnock
Hi Eileen, it's great to hear of the excellent service you received in our Kilmarnock store, we hope to see you again! Thanks, Jamie
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.