CuriosityStream Opiniões 851

I needed to have my renewal payment refunded, as I am currently unemployed and had missed the deadline to cancel before payment was processed. After explaining my circumstances in a message to Customer Service, I was contacted by a customer service rep who offered a couple of options, including cancelling my account and a full refund of the payment.

Great service.

Curiosity Stream offers a great selection of high-quality documentaries at a very reasonable price. The streaming works smoothly, and the content is perfect for anyone who loves learning.

Their customer support is excellent—quick, friendly, and helpful. Overall, a great service that I highly recommend.

I was accidentally charged a duplicate amount on an old account. Once I identified the issue, Customer Service quickly took ownership, coordinated the necessary steps, maintained clear and consistent communication, and resolved the matter in a timely manner. I was very pleased with the level of service I received.

Franz was very professional and took care of my issue immediately.
Excellent customer care.

I needed to change my email address and they were quite responsive. It would have been preferable to be able to change it on-site, but the alternative was reasonably painless.

Nikka was great! Reworked my account so I got the Black Friday deal! I am grateful! And I really enjoy Curiosity!

Nikka was attentive and helpful. She solved my problem quickly. Thank you.

I had an issue with an old email I used when I originally signed up for CS. An email got a quick response & corrected my problem. Well done!

My problem was resolved quickly, and Nikka, from the help desk was cheerful, communicated clearly, and took care of things.

Curiosity Stream has a lot of great content, and some of the best customer service out there. I highly recommend!

I subscribed to Curiosity by mistake when I was exploring willow TV website.
During my chat with Jessa M I explained to her about the problem. She understood the issue and gave an immediate resolution.to cancel the subscription and refund the amount . I got the refund credited to my bank within a week. It was a wonderful experience to have dealt with an efficient customer care executive .

Jessa M. with whom I had a conversation on the chat, was very kind snd helpfull and as thorough in her reply as in her follow up.
A very nice exsperience.

Very considerate customer care staff (especially Jessa M).

Got an annual subscription at a great deal.

Aira Mae Castanares is amazing! She is professional, easy to communicate with, and quickly to resolve my request.
She is so awesome, I went into Curiosity and watched "Living with Lions" which touched me deeply. I could not find the year it was created, yet what struck me to my core, is the excitement and joy the children experienced when the received the "lights" to use to save their herd from the lions and the lions from being hunted." You would never see that in this country, though I have a niece that responded equally at 6 years old when she realized that her trip to California included a 2 day experience at Disneyland. Now 15, she still has this depth of gratitude that you seldom see in children these days. The length that these children went to in order to protect the lions was magical.
With all that said, I am considering either reinstating my annual subscription or speaking to her mother to fund it for Journey.
So grateful to Aira. Please thank her again for me! Christie. ✨💜

So nice to have a kind lady sort out my silly mistake so quickly and easily.

Wonderfull service

Thanks

Very friendly cutomer service for a great channel. After watching this 'high quality" production, I will not subscribe to any other VIDEO channel. The cutomer service is great, they are generous too.

Amazing service and product. Glad I can help support getting good content out in the world. When I had an issue, support was great. They went above and beyond to resolve my issue.

I was having trouble updating my email address using the normal procedure but customer service took care of the problem. BTW I love the content on this streaming channel! Thanks!

The agent was totally understanding of my difficulty with technology, was not in a hurry and explained everything to me so that I could understand it. Curiosity Stream is a fantastic service and I have enjoyed it and learned so much from it. Thank you for Curiosity Stream.