Excellent quality, sturdy poles and fixings. Prompt delivery. One fixing backplate was dented, but after sending an email and photo of the damage, a replacement was dispatched without delay.... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
We had struggled to find curtain poles for our front windows needing 5 metres and 2.5 metres matching. We had limited choices but this exceeded all our expectations. It looks beautiful and excellent... Ver mais
In the last few years I've bought 8 pole kits from Curtain Pole Store. All were well priced and delivered promptly. Although the quality has been generally good, one of the kits had a manufacturin... Ver mais
A empresa respondeu
wanted to buy antique brass curtain track in a double, they sell the double brackets in white but not in AB, despite the listing stating it is available. Did not want to know after that and to... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Curtain Pole Store is a family run online business bringing to you a diverse range of high quality, affordable curtain poles and accessories. We pride ourselves on offering you the best prices available online for your curtain poles.
Informações de contacto
4,5
Excelente
409 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Clear website and ordering process…
Clear website and ordering process followed by fast delivery.
4 de novembro de 2025
Resposta da Curtain Pole Store
Thank you for your feedback! We’re glad you found the website easy to use and that your order arrived quickly.
Excellent company
Second time I have bought poles from Curtain Pole Store and I am very pleased with the quality. Delivery was 2 business days. Can’t do better than that.
4 de novembro de 2025
Resposta da Curtain Pole Store
Thank you for your kind review and for choosing us again! We’re so pleased you’re happy with the quality and quick delivery — it means a lot to have your continued support.
Lovely curtain poles
Very easy to deal with, and the curtain poles look lovely when fitted. Also, good delivery time and excellent customer service. Would definitely recommend.
4 de novembro de 2025
Resposta da Curtain Pole Store
Thank you for your lovely review and for recommending us! We’re really pleased you’re happy with your poles, delivery, and service. Your feedback means a lot and helps us keep improving.
Quality was fab
Quality was fab! There were no screws included or key to tighten the the tiny screws on the brackets otherwise it would have been 5 stars.
4 de novembro de 2025
Resposta da Curtain Pole Store
Thank you for your feedback! We’re really pleased you were happy with the quality. Sorry to hear the screws and key were missing — that’s not how it should be. If you contact our team, we’ll be happy to send replacements straight away.
Excellent service
Excellent service, great product, we had an issue with one pole being short & a replacement was sent overnight, can't praise the service enough, would strongly recommend.
30 de outubro de 2025
Resposta da Curtain Pole Store
Thank you for your fantastic review! We’re so pleased our team could quickly resolve the issue and that you’re happy with both the product and service. Your recommendation means a lot to us!
Resposta da Curtain Pole Store
Thank you for your kind review! We’re delighted you were pleased with the fast service and quality of your curtain pole.
Pole arrived next morning after…
Pole arrived next morning after ordering online the afternoon before. Well packaged, excellent quality.
3 de novembro de 2025
Resposta da Curtain Pole Store
Thank you for your great review! We’re so pleased your pole arrived so quickly and that you’re happy with the quality and packaging.
Having made a mistake on the size I…
Having made a mistake on the size I required they simply changed the order and organised a refund emmediately, very good service and I would recommend them.
29 de outubro de 2025
Resposta da Curtain Pole Store
Thank you for your kind review! We’re glad we could quickly sort out the size issue and that you were happy with the service. We really appreciate your recommendation!
Great quality items as described.
Great quality items as described.
Very quick delivery. Would definitely use again
20 de outubro de 2025
Resposta da Curtain Pole Store
Thanks for your feedback! Delighted you were satisfied with your order.
Second time I’ve ordered from the…
Second time I’ve ordered from the curtain Pole Store. Love the wide range of products. The poles are quality and arrived packaged well with NO damage. Highly recommend, wouldn’t use any other company now.
28 de outubro de 2025
Resposta da Curtain Pole Store
Thank you for your wonderful review and for choosing us again! We’re delighted you love our range and that your poles arrived safely and in perfect condition. Your recommendation really means a lot to us!
Impressed.
Web site easy to use. Was kept informed about the progress of the order all the way. Great to have a pole that doesn't need to have an extension. Looks smart. Also impressed with Arrow, the courier company. They also kept me informed about the delivery.
29 de outubro de 2025
Resposta da Curtain Pole Store
Thank you for your lovely review! We’re glad you found the website easy to use, were kept updated throughout, and are happy with your new pole. Great to hear Arrow looked after the delivery too!
I ordered a 3.6 metre pole and expected…
I ordered a 3.6 metre pole and expected it to arrive as one length. It actually came as two halves and I felt that the join was weak and in need of extra strengthening. The Rail came with three support arms of which one came apart when I tried to screw it into the threaded bolt. The arm did not seem to tighten as I screwed it into its bolt, and a metal dowel inside the arm made its way out. I had to glue it back in with No Nails mastic. For the price tag, I did expect better quality.
24 de outubro de 2025
Resposta da Curtain Pole Store
Dear George,
Thank you for your review. We are sorry to hear that you are disappointed with your purchase.
We understand your surprise that the 3.6m wooden pole arrived in two pieces. We do state on our website, in the product description, that poles of this length are supplied in two halves. We apologise if this was not clear when you placed your order.
Regarding the join, the screw connection, combined with the essential middle bracket, ensures the pole's stability and strength once properly installed.
We also regret to hear that you experienced an issue with one of the support arms. This is certainly not the quality we aim to provide, and we would like to offer a replacement for the faulty arm.
Please contact us directly at sales@curtainpolestore.co.uk so we can arrange for a replacement part to be sent to you.
Sincerely,
Curtain Pole Store
Resposta da Curtain Pole Store
Thanks so much - we’re pleased you were happy with your purchase!
Resposta da Curtain Pole Store
Appreciate your review! Always lovely to hear everything was just right.
Everything was very good
22 de outubro de 2025
Resposta da Curtain Pole Store
Thank you! Great to hear you were happy with everything.
Resposta da Curtain Pole Store
Thank you for your lovely review! We’re delighted you were happy with the service and prompt delivery - great to hear your delivery driver made a good impression too!
Quick delivery and good quality product.
24 de outubro de 2025
Resposta da Curtain Pole Store
Thank you for your kind review! We’re glad your order arrived quickly and that you’re happy with the quality.
It looks good but I could do with some…
It looks good but I could do with some more rings say eight to ten What should I do please
20 de outubro de 2025
Resposta da Curtain Pole Store
Hi Michael, thank you for your review. Additinal rings can be purchased here: https://www.curtainpolestore.co.uk/8845/jones-35mm-shore-wooden-rings-ghost/
Great choice of poles
Great selection of curtain poles ,knew exactly what we wanted and easy to find on site .Delivery was extremely quick even here on Skye .Poles of good quality, very pleased with product and service .
24 de outubro de 2025
Resposta da Curtain Pole Store
Thank you for your kind review! We’re so pleased you found what you wanted and that delivery to Skye was quick. It’s great to hear you’re happy with the quality and our service – thank you for shopping with us!
Great poles
Great poles. Curtains glide easily and they look great. Prompt delivery
21 de outubro de 2025
Resposta da Curtain Pole Store
Thank you for your great review! We’re delighted you’re happy with your poles and how smoothly the curtains glide. Really pleased delivery was prompt too – thanks for choosing us!
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.