Arrived on time, though sofa did come in three different boxes that arrived on different days. I wish that had been a bit clearer when I purchased, but otherwise delivery was smooth and easy.
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Leia as opiniões dos outros
The couch is fairly comfortable and works well as a bed, however it would be nice if there was a mechanism to keep the two modules that form a king size sofa from sliding apart. We also had some s... Ver mais
Amazing delivery time - we weren't expecting it so quick (within 24hrs). It's lovely and comfortable as both a couch and a bed - we've added a foam topper because we like a squishy mattress. It's got... Ver mais
A empresa respondeu
Customer service was responsive and helpful, however, I received an email stating I had to choose another color because they didn’t have what I had ordered. Additionally, I haven’t even received my co... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
A Comfy seat for every moment together.
Informações de contacto
239 Fourth Ave, Ste 1401 #5865, 15222, Pittsburgh, Estados Unidos da América
- ops@cushiehome.com
- cushiehome.com
3,8
Bom
222 opiniões
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Respondeu a 82% das suas opiniões negativas
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No information about my order in spite…
No information about my order in spite of reaching out. Ordered on 5/18/26 and have received nothing. No response to email. It’s been 2 months.
Update: I stand corrected it’s been one month.
Here’s the order number CSE5007
6/15 I am updating my review. After posting here I got an update explaining the delay. Thank you. Will update review after couch arrives.
12 de junho de 2026
Opinião espontânea
Resposta da Cushie
Good day,
Thank you for your feedback. We're sorry to hear about the delay you experienced with your order.
We understand how frustrating it can be when a delivery doesn't arrive as expected, especially when you're looking forward to receiving it. While we work closely with our shipping partners to ensure timely deliveries, delays can occasionally occur due to circumstances beyond our control.
We would appreciate the opportunity to review your order and provide an update. Please provide us with your order number so we can assist you directly.
Thank you for bringing this to our attention.
We absolutely love our Cushie Sofa Bed
We absolutely love our Cushie Sofa Bed! It was incredibly easy to assemble (almost no assembly required at all). The green fabric is beautiful and has held up really well, resisting stains and looking as good as the day it arrived.
The couch itself is firm yet comfortable, providing great support without sacrificing comfort. As a sofa bed, it's even more impressive. When opened up, it's incredibly comfortable to sleep on; my husband actually prefers sleeping on it over our actual bed!
The service from Lifely was fantastic from start to finish as well. Highly recommend both the Cushie Sofa Bed and Lifely. We'd definitely buy from them again.
13 de novembro de 2025
Opinião espontânea
Resposta da Cushie
Hi Josefina,
Thank you so much for your wonderful 5-star review!
We're absolutely delighted to hear that you're loving your Cushie Sofa Bed. It was designed to bring both comfort and versatility into family homes, so knowing it's making a positive difference for you means the world to us.
Thank you for choosing Cushie and for taking the time to share your experience. Your support helps us continue creating products that families can enjoy for years to come.
Poor customer service - lies to get you to write reviews
Updated review - whilst the products are good, customer service is extremely poor. They sent an email asking for a review and if completed they will gift you a free bookcase. However once I completed the review, I followed up 3 times, only to be completely ignored. If they didn’t want to gift they bookcase they could have just asked for a review and not lied about a giving a gift.
Original review - The Cushie Sofa Bed is very aesthetic and comfortable. It’s hard to find a sofa bed with a thick and comfortable mattress but this one ticks all the boxes. It also folds in and out very easily. No assembly required. Initially they say delivery would be in August, however the item was delivered in June which is great, but would have been good to receive more accurate timelines for delivery.
14 de junho de 2026
Opinião espontânea
Resposta da Cushie
Hi Pedro,
Thank you for your thoughtful review and for awarding us 5 stars.
We're thrilled to hear that you're satisfied with your sofa. Positive feedback like yours is incredibly meaningful to our team and reminds us why we're passionate about creating furniture families can enjoy for years to come.
Thank you again for your support and feedback.
I purchased a Cushie Modular Sofa Bed…
I purchased a Cushie Modular Sofa Bed in Queen and everything from the order process to delivery to setup was very smooth. The highlights are:
- the delivery company they use have a lil map where you can see the truck in real time so you can be prepared for your delivery.
- the sofa bed is incredibly comfortable to sleep on, it is as good as a mattress, zero complaints.
24 de abril de 2026
Opinião espontânea
Resposta da Cushie
Hi Kanishka,
Thank you so much for your wonderful 5-star review!
We're absolutely delighted to hear that you're loving your Cushie Sofa Bed. It was designed to bring both comfort and versatility into family homes, so knowing it's making a positive difference for you means the world to us.
Thank you for choosing Cushie and for taking the time to share your experience. Your support helps us continue creating products that families can enjoy for years to come.
Better than we even expected! Love!
We purchased the Cushie Sofa Bed as a spare bed for guests, and a comfy spot for my husband and I to sit and read to our boys in their playroom, it also doubles (triples???) as a crash pad and soft place for our boys to play. It’s honestly been a fantastic purchase in so many ways! The fabric quality is amazing - even better than we had hoped. The cushioning is dense but not too firm, exactly what you’d want for sitting, sleeping or playing. The order and delivery process was easy and quick - I’ve already recommended this to friends and family.
12 de junho de 2026
Opinião espontânea
Resposta da Cushie
Hi Jessie,
Thank you for your thoughtful review and for awarding us 5 stars.
We're thrilled to hear that you're pleased with your sofa and your overall experience with Cushie. Positive feedback like yours is incredibly meaningful to our team and reminds us why we're passionate about creating furniture families can enjoy for years to come.
Thank you again for your support and recommendation.
The quality of the sofa bed is so good
The quality of the sofa bed is so good. It's comfortable and so easy to move around because it's modular.
12 de junho de 2026
Opinião espontânea
Resposta da Cushie
Hi Rachel,
Thank you for your kind review!
We're so happy to hear that you're loving your new sofa. We carefully design our furniture to be both stylish and functional, so it's wonderful to know that it's fitting beautifully into your home.
We appreciate you taking the time to share your experience and thank you for choosing Cushie.
Absolutely beautiful to look at and to…
Absolutely beautiful to look at and to sleep on. Great product
10 de junho de 2026
Opinião espontânea
Resposta da Cushie
Hi Alison,
Thank you for your fantastic review!
We're so pleased to hear that you're enjoying your Cushie Sofa Bed. Every detail is thoughtfully designed with comfort, quality, and family living in mind, so it's incredibly rewarding to know we've met your expectations.
Thank you for sharing your experience and helping other families discover our products.
Very high quality and super comfy!
We've had the Cushi Sofa Bed for a little while now and absolutely love it. It's incredibly comfortable for everyday lounging, but what really sold us was how practical it is. The sofa bed function is perfect when guests stay over and everyone has commented on how comfy it is!
The fabric feels high quality, it's easy to keep clean, and the cushions have held their shape really well. If youre looking for a confortable sofa bed this is the one!
12 de junho de 2026
Opinião espontânea
Resposta da Cushie
Hi Carly,
Thank you so much for your wonderful review!
We're delighted to hear that you're enjoying your new sofa. Comfort and quality are at the heart of everything we create, so it's incredibly rewarding to know that your purchase has exceeded expectations.
We truly appreciate your support and thank you for taking the time to share your experience with the Trustpilot community.
The Cushie sofa bed is very comfortable…
The Cushie sofa bed is very comfortable both as a lounge and a bed! It also looks great in the spare room. Very happy with our purchase!
5 de março de 2026
Opinião espontânea
Resposta da Cushie
Hi Cate,
Thank you so much for your wonderful review! Knowing that our products have found a special place in your home truly means the world to our team.
Thank you for taking the time to share your feedback and for being part of the Lifely Family. We hope you continue to enjoy your purchase for years to come.
The couch itself is a gamechanger for host
The couch itself is an absolute delight! Very easy to setup and is great for hosting groups or for just having a quiet gaming/movie night in. The modularity is a must-have for frequent hosts and the removable cover is great for keeping it in good condition.
The reason for 4/5 stars was that the delivery was downright bad. Instructions weren't followed and I had to remove each component from their boxes and carry it up four flights of stairs by myself. Whichever courier was used for delivery was not worth the delivery fee paid.
4 de abril de 2026
Opinião espontânea
Resposta da Cushie
Hi Katie,
Thank you for your kind review.
We're thrilled that your Cushie Sofa Bed has found a place in your home. Hearing that our products are being enjoyed by families is exactly why we do what we do.
Our sincere apology for what happened and your feedback means so much to our team, and we're incredibly grateful that you took the time to share your experience with the Trustpilot community.
Thank you for being part of the Lifely family.
The perfect sofa for my living room
The perfect sofa for my living room. Arrived so quickly, very easy to assemble and looks amazing. Spills easily wipe off but its also washes in the machine well. Highly recommend!
1 de junho de 2026
Opinião espontânea
Resposta da Cushie
Hi Laura,
Thank you for your kind words!
We're so happy to hear that you're loving your new Cushie Soda Bed. We put a great deal of care into designing products that are both beautiful and practical for growing families, so it's incredibly rewarding to hear positive feedback like yours.
Thank you for choosing Cushie🤍
Cushie Sofa Bed
We purchased the Cushie Sofa Bed as a sofa/spare bed for guests, the delivery was extremely fast came within days of us ordering, the bed itself was packed very conveniently and took not long at all to set up and has been very comfortable for all of our guests that have slept on it! The quality of the product is great and have received many compliments on it. I would highly recommend for anyone looking for a convenient and stylish sofa bed!
22 de fevereiro de 2026
Opinião espontânea
Resposta da Cushie
Hi Emily,
Thank you for your fantastic review!
We're so pleased to hear that you're enjoying your Cushie Sofa Bed. Every detail is thoughtfully designed with comfort, quality, and family living in mind, so it's incredibly rewarding to know we've met your expectations.
We truly appreciate your support and are grateful that you've chosen Cushie🤍
Waiting for an update on order #CSE5211…
Waiting for an update on order #CSE5211 it hasn’t shipped and not getting response via email support. Placed order 5/29 and item was not marked back order, said ships in 1-2 days. Was told that arm rest was due in 6/5 but no update since then
11 de junho de 2026
Opinião espontânea
Resposta da Cushie
Hi Seth,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations.
At Cushie, we genuinely care about our customers and always strive to provide the best possible products and service. We take feedback seriously and would appreciate the opportunity to learn more about what happened and how we can make things right.
Please provide us with your order details, and our team will be happy to assist further.
Thank you again for your feedback. It helps us continue to improve.
The Cushie Modular Sofa Bed in Queen…
The Cushie Modular Sofa Bed in Queen Size.
We purchased our "Cushie" for a spare room for when we have visitors. So far, our Grandson loves it.
He can play during the day and gets a big bed at night.
We have also found it very comfortable when settling him down after a big day.
It was delivered fast and looks to be made really well.
6 de março de 2026
Opinião espontânea
Resposta da Cushie
Hi Andrew,
Thank you for your kind review and for awarding us 5 stars!
We're thrilled that your Cushie Sofa Bed has found a place in your home. Hearing that our products are being enjoyed by families is exactly why we do what we do.
Your feedback means so much to our team, and we're incredibly grateful that you took the time to share your experience with the Trustpilot community.
I seached high and low for the PERFECT…
I searched high and low for the PERFECT sofa for my photography studio. I needed it to be multi purpose to double as a sofa and a bed for guests and this does BOTH with ease. Its super comfortable and I have received so many comment from the clients and house guests alike - a VERY great purchase
5 de março de 2026
Opinião espontânea
Resposta da Cushie
Hi Kylie,
Thank you so much for your wonderful review!
We're delighted to hear that you had a great experience with our Cushie Sofa. Knowing that our products have found a special place in your home truly means the world to our team.
Thank you for taking the time to share your feedback and for being part of the Little Lifely family. We hope you continue to enjoy your purchase for years to come.
Cushie's "not just another" sofa bed
The Cushie Sofa Bed, from Lifely, came up as a very solid option for what we required in our home-office / extra bedroom, in particular when we had guests arriving at our house in short notice. The bed was delivered in no time, easy to put together and most importantly was a comfy option for our visitor (without having to 'break the bank', nor underspend on something sub-standard)
23 de março de 2026
Opinião espontânea
Resposta da Cushie
Hi Jon,
Thank you for your kind review!
We're so happy to hear that you're loving your new sofa. We carefully design our furniture to be both stylish and functional, so it's wonderful to know that it's fitting beautifully into your home.
We appreciate you taking the time to share your experience and thank you for choosing Cushie.
Comfy enough.have been sleeping on it…
Comfy enough.have been sleeping on it for over two months
11 de junho de 2026
Opinião espontânea
Resposta da Cushie
Hi Lisa,
Thank you for taking the time to leave such a fantastic review.
We're thrilled that you're loving your new sofa. Our team works hard to create furniture that combines beautiful design with everyday practicality, so hearing feedback like yours is incredibly rewarding.
We appreciate your trust in Cushie and are grateful for your support.
I love my cushie sofa bed and ottoman
I purchased a cushie sofa bed and matching ottoman in the colour sage. The process was easy from friendly efficient customer service, to ease of order and delivery, even though the ottoman was not in stock and arrived later I was kept fully informed along the way and advised of progress. The products are lovely and the quality is excellent. The sofa bed easily folds out into a single bed, and the ottoman top comes off for excellent storage. They are the perfect addition to my home office/guest room.
1 de junho de 2026
Opinião espontânea
Resposta da Cushie
Hi Gina,
Thank you for your wonderful feedback!
We're delighted to hear that you're enjoying your new sofa and that you had a positive experience with our team along the way. Providing beautiful furniture and exceptional customer care is what we strive for every day.
We truly appreciate your support and are grateful you chose Cushie for your home.
Super Comfortable Sofa Bed!
Absolutely love my sofa bed! Ordering and delivery was prompt and it was so easy to put together. All in all a very good decision! Its comfy and my favourite place to read! We've used it as the bed once and we had a really comfortable sleep too, we were very impressed!
The colour matches my study vibe so nicely, was definitely a good purchase!
5 de abril de 2026
Opinião espontânea
Resposta da Cushie
Hi Tharushie,
Thank you so much for your 5-star review!
We're delighted to hear that you're enjoying your new sofa and that it has met your expectations. Feedback like yours brightens our day and motivates our team to continue delivering great products and service.
Thank you for being part of the Cushie family.
Sofa Bed
After doing so much research on a small enough sofa bed, I wanted a double. I have been very happy with how easy it is to take apart and put back together and the fact the covers are machine washable when I have a toddler has been a big life saver, the only issue I’ve come into is when it’s open into a bed, the Velcro collects lots of hair like normal, I’ve learnt putting a fitted mattress protector solved that problem instantly too.
7 de abril de 2026
Opinião espontânea
Resposta da Cushie
Hi Luda,
Thank you for your kind words!
We're so happy to hear that you're loving your new Sofa bed. We put a great deal of care into designing products that are both beautiful and practical for growing families, so it's incredibly rewarding to hear positive feedback like yours.
Thank you for choosing Cushie and for sharing your experience with the Trustpilot community.
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