I ordered a buckwheat pillow along with additional filling. Given the company’s premium branding, I had high expectations for both the products and the overall customer experience. The products... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I ordered a buckwheat pillow along with additional filling. Given the company’s premium branding, I had high expectations for both the products and the overall customer experience. The products... Ver mais
A empresa respondeu
Excellent service and product outcome - ordered new sofa backs and seat cushions for my 20 year old George sofa where the duck filled cushions had deteriorated making the sofa no longer comfortable. N... Ver mais
A empresa respondeu
These guys are brilliant. Having been let down badly by the miss-sold Sofology insurance we turned to these guys and girls for a bespoke corner cushion for our 2 year old corner settee. Sent them the... Ver mais
My favourite thing about this company, is the confidence I have for any future requirements. I’ll definitely shop again whenever I need more cushions. When shopping online, you can never tell what y... Ver mais
Premium cushion specialist providing high quality cushion inserts, pillows, bedding, linings, and fillings, with an bespoke, made-to-order service to create cushion inserts tailored to your exact requirements.
TN19 7LP, East Sussex, Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent quality feather cushion inserts. Arrived quicker than expected. Would purchase from The Cushion Warehouse Ltd again.
We had two replacement sofa seat cushions made. The old ones were limp and flat. The replacements are have a firm foam core and soft feather outer and are exactly what we wanted. The sofa feels like new. Highly recommended. The only quibble is that it takes a while -- about 6 weeks, though to be fair that was in the middle of lockdown so I don't know how short-staffed they were.
Fantastic cushions! Plump and firm and don't lose their shape. I bought them to replace the cushions on my 'pillow back' sofa and they are perfect. I bought some cheaper ones from another supplier first which are just useless and saggy. I'll use Cushion Warehouse again.
I made a very senior mistake and ordered far too much (4 kilos to be exact !) so I will be making and stuffing cushions for Christmas .. but I am so very pleased with the quality of the hollow fibre and the customer service and delivery time .. I give them all 5 stars and my thanks
We're in corona virus lockdown so when I found I needed replacement cushion pads, I went online and discovered CushionWarehouse.
I was immediately impressed as it is an English small business and the range of sizes and types of filling was impressive. The Fillings Guide was very helpful and whereas I would normally choose feathers or polyester, but the wool sounded great as it's firm, eco-friendly and sustainable. It's more expensive but I thought it was worth trying. I am absolutely delighted that I did. The two 21" wool pads exceeded my expectations. Thoroughly recommended. And the packing and delivery service was great too. Will use again.
We and our 2 dogs are really delighted with the quality of our bespoke window cushion. Everything was as expected. Communication with the company was always prompt. Thank you and would recommend.
Really pleased with the bespoke cushion for a settle we had made. Fabric is great quality and cushion is sturdy and well made.
I am delighted with my cushion inserts of British wool filling. The fit is perfect, and my cushions look good! They arrived very promptly, even during lock-down.
Excellent quality cushion inner fabric and microfibre filling. Very well made. I would definitely buy again.
Good quality product and reasonably priced. The cushion took some time to arrive but after the company explained this was due to Covid-19 staff shortages, then that's understandable; 5 stars. Will definitely buy from them again.
Initially I telephoned to ask for professional advice around the firmness of cushions and my enquiry was handled professionally. I went ahead and placed my order for 100% British wool cushions and they arrived within a week... Brilliant and exceptional quality cushions and service. Would definately recommend.thank you
I made an inquiry to this company for up to 88 items and politely asked if i could get a bulk order deal. I got a completely negative and patronizing response from customer service.
There are so many firms in the UK selling the same products, i managed to get my luxury pillows and cushions from another great company with great communication skills and a 15% discount, that's what i call great service.
The Cushion Warehouse Limited is not somewhere i will be calling again.

Resposta da The Cushion Warehouse Ltd
Bought 13” & 14” round hollowfibre cushion pads for a lockdown sewing project. As a first time customer I’m absolutely delighted with the pads, excellent quality & value for money & don’t have that mass produced feel about them. Will certainly be ordering again in the future. Excellent customer service too!
Very good customer service, great products with a speedy delivery.
I needed some wool to fill my knitted pouffe with. The wool is good quality, arrived quickly and it is nice to think that I went for an environmentally friendly option. I am very satisfied with this purchase.
Looked on several sites for cushions but this one had the most options and helpful info too.
Ordered feather cushions which are well made, no leaking seams!
Delivery was within 10 days of ordering which is great during this time.
Ordered a 21 inch square cushion pad to fit a cushion cover I had had specially made elsewhere. Ordered it 1 inch bigger than cover, as recommended. Fits beautifully and feels lovely. Ordered during lockdown so maybe took a little longer to deliver than they normally would have, but still only a few weeks. Would use again.
I ordered 1kg of wool to replace the broken down filling in a leather pouffe. It came promptly considering the effect of the pandemic on deliveries. The wool is lovely quality, firm, bouncy and soft. It wasn't enough so I ordered another 1kg, again it came quickly. It's lovely to support British business and great to have the choice of an environmentally friendly filling. Would highly recommend this company.
It's great being able to buy from a UK company. I ordered wool filled cushion inners and could not be more satisfied. Delivery was prompt. Website easy to navigate and I no longer have feathers poking through my cushions!
We ordered both feather and hollow fibre 22x14 rectangular cushion pads to replace the ones in our cushions which came from an alleged quality retailer. The difference is amazing, both types maintaining shape whilst being comfortable. Very pleased with the product and with the efficient service from the warehouse (including excellent directions from Dave for us to collect our pads)
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.