Fantastic service from start to finish. The team were incredibly supportive and helped us navigate the uncertainty of buying curtains for the first time. Having them measure everything properly gave... Ver mais
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Fantastic service from start to finish. The team were incredibly supportive and helped us navigate the uncertainty of buying curtains for the first time. Having them measure everything properly gave... Ver mais
A empresa respondeu
I have ordered five different window dressings from Stitched and I continue to be incredibly pleased with the fabric quality and the customer service in particular. I live in Idaho, USA and Stitched... Ver mais
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Ordered samples and despite procrastination on our part, we eventually ordered. Service was great, delivery as expected and thankfully fit was per my measurements. It was worth it. Replaced some... Ver mais
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What a fabulous customer service team. They came to my home and did a full measuring with no fee and no obligation. Gave some great advice on fabrics and colours then delivered two fabulously made pai... Ver mais
A empresa respondeu
High quality curtains + blinds, made to measure with care. Eco-friendly fabrics hand-stitched in the UK. If you have a question, concern or something doesn’t feel quite right, please email us at hello@stitched.co.uk. We’re real people at the other end, and we’ll always do our best to sort things quickly and thoughtfully. Your home matters to you. Your experience matters to us.
London , Reino Unido
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Fantastic service from start to finish. The team were incredibly supportive and helped us navigate the uncertainty of buying curtains for the first time. Having them measure everything properly gave us real peace of mind, and the installers were professional, friendly, and did a brilliant job.
The finished curtains look stunning and have completely transformed the house. It’s amazing what a difference the right curtains can make. Highly recommended!

Resposta da Stitched
I have ordered five different window dressings from Stitched and I continue to be incredibly pleased with the fabric quality and the customer service in particular. I live in Idaho, USA and Stitched has always made sure I receive my order safely though it crosses an ocean and continent! They have made all my curtain exactly to order and my curtains are such high quality compared to what you can order from other online sites.

Resposta da Stitched
Stitched were so helpful in planning our order, I feel that we got personalised service and communication was excellent throughout the process. The blind itself is well made and looks beautiful - would definitely recommend

Resposta da Stitched
Second project that we did with Stitched. Supper happy with their services. Highly recommended!

Resposta da Stitched
I had a great experience from start to finish. They provided fabric swatches to begin with, which made it easier to choose the right option. Communication was excellent throughout; I received timely updates at every stage, so I always knew what was happening. The service was organised and professional, and everything was delivered as promised.

Resposta da Stitched
They are great in communication and materials are excellent.

Resposta da Stitched
We had a great experience with Stitched. They installed curtains and blinds throughout our house. The communication was easy and the finished product and installation is of a very high standard. Would definitely use again.

Resposta da Stitched
I've used Stitched three times over the past few years, and always been very happy with the service and with the quality of the curtains. For the most recent order we used their installation service for the first time and are really pleased with how this went. Love our new curtains and blinds!

Resposta da Stitched
I recently purchased some new curtains from Stitched and it was a great experience. So easy to measure at home, loads of samples and then ordering online made it all hassle free. Great communication from Hannah throughout to keep me updated on progress and I’m delighted with the finished curtains.

Resposta da Stitched
my second purchase, again very impressed with the quality and expedited delivery

Resposta da Stitched
Great communication pre-installation and very professional, helpful and friendly staff at the time of the installation. Would highly recommend.

Resposta da Stitched
After searching & mulling things over for months we eventually ordered from this tried & trusted company as we knew we would receive exactly what we had envisaged.
We have used Stitched before & although it was more costly, the finished product was more than worth it. The communication was second to none. We had quite a few questions, as the fit was slightly more awkward than a traditional window, but Hannah responded swiftly & with all the info we needed to make this an easy experience.
The curtains are now hung & are perfect .. worth every penny. The fabric is beautiful & in a gorgeous coral colour we couldn't find anywhere else.
We will certainly be using Stitched in the future when we require them.
We also loved that this is a small, UK based company. Thank you Stitched.

Resposta da Stitched
A very responsive and helpful team ! Lovely materials and very well made curtains and blinds - I definitely recommend.

Resposta da Stitched
Wonder curtains from Stitched. Hannah was super helpful when it came to delivery. On the week of delivery I was due to be in Brazil for work. Hannah was happy to hold my delivery until I returned. The day after my return I contacted Stitched to let them know I was back and 2 days later my curtains arrived. Great service

Resposta da Stitched
I hired Stitched to measure, make, and install curtains throughout my flat. What should have been straight forward turned into a six-month nightmare of poor workmanship, repeated mistakes, and empty promises.
From the very first installation, things went wrong. I trusted the three installers to do a professional job, but when I returned, I was shocked by what I found: a roller blind installed crooked and completely non-functional, a Roman blind made too wide for the window causing it to jam, net curtains covered in visible black marks, curtain rails installed with mismatched screws that damaged both the rails and the surrounding ceiling and walls, one curtain several inches longer than its pair, and curtains that didn’t glide properly, some couldn’t be drawn at all.
It was either incompetence or a complete disregard for quality. Worse still, the team didn’t seem to notice or care, leaving it to me to inspect their work and chase up the problems.
Over the next six months, Stitched returned to my property multiple times. Each visit wasted more of my time as I had to re-check their work, photograph issues, and follow up via email.
Just the net curtains alone required four separate visits, the second set arrived stained with blue dye, the third set had mismatched lengths, again, several inches apart. Clearly, no basic quality checks were being done at the factory, resulting in repeated errors and wasted time for both them and me.
Eventually, they sent a seamstress to fix the curtain lengths. She had only been with the company a short time, which raised further concerns.
Throughout this experience, communication from Stitched was full of corporate jargon and empty platitudes. When I met the CEO at my property to discuss the issues, she quoted their T&Cs, which conveniently absolve them from committing to any timeline. Emails were met with phrases like, “We are committed to satisfying our clients,” referring to their mistakes as “functional concerns,” “The timeline could have been significantly shorter,” “We’re confident you’ll be pleased with the result,” and a reminder that I should understand the nature of a bespoke product versus something off-the-shelf.
But actions speak louder than words. My request for a partial refund was denied, with the excuse that they couldn’t sell the curtains below market price and had already given me a discount at the start. What they failed to acknowledge is the significant amount of my time that was wasted throughout this process — time spent inspecting their poor workmanship, documenting issues, coordinating repeated visits, and chasing responses. My time has value, and their repeated failures cost me far more than just inconvenience. My response, your service is below market, your product is below market, and your attitude is below market. So yes, I should expect to pay below market.
I am absolutely and completely dissatisfied with the product, the service, and the arrogance shown throughout.

Resposta da Stitched
Really pleased with my bespoke velvet curtains from STITCHED. The quality of the fabric is lovely, they hang beautifully, and the service throughout was smooth and helpful. A great experience from start to finish!

Resposta da Stitched
Highly efficient and professional service who fitted bespoke blinds in my conservatory speedily and with minimum fuss. Very pleasant and helpful people to deal with.

Resposta da Stitched
I am an interior designer and worked with Stitches to have bespoke blinds made for a client. The service was very professional from beginning to end and the result exactly as expected. They offer a great range of fabrics and options, gave really good support in the choice of fabric, in the exact measurement and installation. A service proposed to trade professionals which is very appreciated, especially when done well. I will definitely be using them again in the future!

Resposta da Stitched
The team at stitch are great and more important the curtains I had fitted are beautiful. I highly recommend them for anyone looking for high quality made to measure curtains!

Resposta da Stitched
Beautiful high-quality curtains and excellent customer service. They took me through several fabric options, and offered close alternatives as the one I wanted was discontinued. They also rectified a sheer fabric error immediately. The best customer service I've had in a long time, and most of all, stunning bespoke curtains.

Resposta da Stitched
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