Stitched Opiniões 

379
TrustScore: 4.5 em 5

4,6

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Classificada 5 em 5 estrelas

Fantastic service from start to finish. The team were incredibly supportive and helped us navigate the uncertainty of buying curtains for the first time. Having them measure everything properly gave... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I have ordered five different window dressings from Stitched and I continue to be incredibly pleased with the fabric quality and the customer service in particular. I live in Idaho, USA and Stitched... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Ordered samples and despite procrastination on our part, we eventually ordered. Service was great, delivery as expected and thankfully fit was per my measurements. It was worth it. Replaced some... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

What a fabulous customer service team. They came to my home and did a full measuring with no fee and no obligation. Gave some great advice on fabrics and colours then delivered two fabulously made pai... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fornecedor e fabricante de cortinas
  2. Loja de persianas
  3. Loja de cortinas
  4. Decoração e Design de Interiores
  5. Designer de interiores
  6. Loja de cortinas e persianas

Escrito pela empresa

High quality curtains + blinds, made to measure with care. Eco-friendly fabrics hand-stitched in the UK. If you have a question, concern or something doesn’t feel quite right, please email us at hello@stitched.co.uk. We’re real people at the other end, and we’ll always do our best to sort things quickly and thoughtfully. Your home matters to you. Your experience matters to us.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

379 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Geralmente responde em 48 horas

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4,6

Todas as opiniões

(379)

17 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Fantastic service from start to finish

Fantastic service from start to finish. The team were incredibly supportive and helped us navigate the uncertainty of buying curtains for the first time. Having them measure everything properly gave us real peace of mind, and the installers were professional, friendly, and did a brilliant job.

The finished curtains look stunning and have completely transformed the house. It’s amazing what a difference the right curtains can make. Highly recommended!

9 de junho de 2026
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Resposta da Stitched

Thank you so much for your lovely review! We're so pleased to hear you're happy with your curtains and blinds. Thanks so much for choosing Stitched!

The Stitched Team

Classificada 5 em 5 estrelas

Highly satisfied in Idaho USA

I have ordered five different window dressings from Stitched and I continue to be incredibly pleased with the fabric quality and the customer service in particular. I live in Idaho, USA and Stitched has always made sure I receive my order safely though it crosses an ocean and continent! They have made all my curtain exactly to order and my curtains are such high quality compared to what you can order from other online sites.

27 de março de 2026
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Resposta da Stitched

Thanks so much for your lovely review, Elizabeth! We're so pleased to hear you've been happy with all of your orders.

The Stitched Team

Classificada 5 em 5 estrelas

Stitched were so helpful in planning…

Stitched were so helpful in planning our order, I feel that we got personalised service and communication was excellent throughout the process. The blind itself is well made and looks beautiful - would definitely recommend

21 de maio de 2026
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Resposta da Stitched

Thanks so much for taking the time to leave us a lovely review! We're so pleased you're happy with your blind.

The Stitched Team

Classificada 5 em 5 estrelas

Great company

Second project that we did with Stitched. Supper happy with their services. Highly recommended!

23 de abril de 2026
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Resposta da Stitched

Thanks so much for your lovely review - we really appreciate it!

Classificada 5 em 5 estrelas

I had a great experience from start to…

I had a great experience from start to finish. They provided fabric swatches to begin with, which made it easier to choose the right option. Communication was excellent throughout; I received timely updates at every stage, so I always knew what was happening. The service was organised and professional, and everything was delivered as promised.

20 de abril de 2026
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Resposta da Stitched

Thanks so much for taking the time to leave such a lovely review! We're so pleased you're happy with the service.

The Stitched Team

Classificada 5 em 5 estrelas

We had a great experience with Stitched.

We had a great experience with Stitched. They installed curtains and blinds throughout our house. The communication was easy and the finished product and installation is of a very high standard. Would definitely use again.

7 de março de 2026
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Resposta da Stitched

Thanks so much for your lovely review!

Classificada 5 em 5 estrelas

Good service, lovely quality

I've used Stitched three times over the past few years, and always been very happy with the service and with the quality of the curtains. For the most recent order we used their installation service for the first time and are really pleased with how this went. Love our new curtains and blinds!

12 de dezembro de 2025
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Resposta da Stitched

Thanks so much for your kind review Hannah! We're so pleased you continue to be happy with the Stitched service and products!

The Stitched Team

Classificada 5 em 5 estrelas

Fantastic from start to finish

I recently purchased some new curtains from Stitched and it was a great experience. So easy to measure at home, loads of samples and then ordering online made it all hassle free. Great communication from Hannah throughout to keep me updated on progress and I’m delighted with the finished curtains.

19 de janeiro de 2026
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Resposta da Stitched

Thanks so much for your lovely review! So great to hear you're happy with the process and your curtains.

The Stitched Team

Classificada 5 em 5 estrelas

my second purchase

my second purchase, again very impressed with the quality and expedited delivery

12 de novembro de 2025
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Resposta da Stitched

Thanks so much for your lovely review, Susanne!

Classificada 5 em 5 estrelas

Professional, helpful and friendly staff

Great communication pre-installation and very professional, helpful and friendly staff at the time of the installation. Would highly recommend.

18 de novembro de 2025
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Resposta da Stitched

Thanks so much for taking the time to leave a review, we really appreciate it!

Classificada 5 em 5 estrelas

Fabulous curtains

After searching & mulling things over for months we eventually ordered from this tried & trusted company as we knew we would receive exactly what we had envisaged.
We have used Stitched before & although it was more costly, the finished product was more than worth it. The communication was second to none. We had quite a few questions, as the fit was slightly more awkward than a traditional window, but Hannah responded swiftly & with all the info we needed to make this an easy experience.
The curtains are now hung & are perfect .. worth every penny. The fabric is beautiful & in a gorgeous coral colour we couldn't find anywhere else.
We will certainly be using Stitched in the future when we require them.
We also loved that this is a small, UK based company. Thank you Stitched.

5 de novembro de 2025
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Resposta da Stitched

Thanks so much for your lovely review, Julie! We're so pleased you're happy with your curtains and look forward to creating something else for you in the future.

The Stitched Team

Classificada 5 em 5 estrelas

A very responsive and helpful team

A very responsive and helpful team ! Lovely materials and very well made curtains and blinds - I definitely recommend.

7 de outubro de 2025
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Resposta da Stitched

Thanks so much Rosie, we really appreciate you taking the time to review!

The Stitched Team

Classificada 5 em 5 estrelas

Wonder curtains from Stitched

Wonder curtains from Stitched. Hannah was super helpful when it came to delivery. On the week of delivery I was due to be in Brazil for work. Hannah was happy to hold my delivery until I returned. The day after my return I contacted Stitched to let them know I was back and 2 days later my curtains arrived. Great service

11 de setembro de 2025
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Resposta da Stitched

Thanks so much for your kind words Jeffrey - we're so pleased you're happy with the service!

The Stitched Team

Classificada 1 em 5 estrelas

Stitched Up, Six-Months of Errors and Excuses

I hired Stitched to measure, make, and install curtains throughout my flat. What should have been straight forward turned into a six-month nightmare of poor workmanship, repeated mistakes, and empty promises.

From the very first installation, things went wrong. I trusted the three installers to do a professional job, but when I returned, I was shocked by what I found: a roller blind installed crooked and completely non-functional, a Roman blind made too wide for the window causing it to jam, net curtains covered in visible black marks, curtain rails installed with mismatched screws that damaged both the rails and the surrounding ceiling and walls, one curtain several inches longer than its pair, and curtains that didn’t glide properly, some couldn’t be drawn at all.

It was either incompetence or a complete disregard for quality. Worse still, the team didn’t seem to notice or care, leaving it to me to inspect their work and chase up the problems.

Over the next six months, Stitched returned to my property multiple times. Each visit wasted more of my time as I had to re-check their work, photograph issues, and follow up via email.

Just the net curtains alone required four separate visits, the second set arrived stained with blue dye, the third set had mismatched lengths, again, several inches apart. Clearly, no basic quality checks were being done at the factory, resulting in repeated errors and wasted time for both them and me.

Eventually, they sent a seamstress to fix the curtain lengths. She had only been with the company a short time, which raised further concerns.

Throughout this experience, communication from Stitched was full of corporate jargon and empty platitudes. When I met the CEO at my property to discuss the issues, she quoted their T&Cs, which conveniently absolve them from committing to any timeline. Emails were met with phrases like, “We are committed to satisfying our clients,” referring to their mistakes as “functional concerns,” “The timeline could have been significantly shorter,” “We’re confident you’ll be pleased with the result,” and a reminder that I should understand the nature of a bespoke product versus something off-the-shelf.

But actions speak louder than words. My request for a partial refund was denied, with the excuse that they couldn’t sell the curtains below market price and had already given me a discount at the start. What they failed to acknowledge is the significant amount of my time that was wasted throughout this process — time spent inspecting their poor workmanship, documenting issues, coordinating repeated visits, and chasing responses. My time has value, and their repeated failures cost me far more than just inconvenience. My response, your service is below market, your product is below market, and your attitude is below market. So yes, I should expect to pay below market.

I am absolutely and completely dissatisfied with the product, the service, and the arrogance shown throughout.

1 de fevereiro de 2025
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Resposta da Stitched

Dear K G,

We’re very sorry that you feel this way about your experience with us. As you know, Stitched makes every curtain and blind to order by hand and not in a factory which means small variances can occasionally occur. We always take accountability and take customer concerns seriously for any issues raised and, where necessary, we amend them. In your case we arranged multiple visits, replacements, and adjustments over a number of months, going far beyond what most companies would do, because we wanted you to be satisfied. At every stage our team acted in good faith to resolve the issues raised.

The project timeline extended to around six months, which we recognise was frustrating. However, this was influenced both by the bespoke nature of the products and by access restrictions for visits, as well as additional requests made after the initial order. By March this year, all outstanding issues had been resolved, with the products meeting the agreed specifications. At that point the discussion shifted towards financial compensation. While we appreciate your frustration, we cannot agree to a refund on the basis of avoiding a 'highly negative' review. We regret that you remain unhappy, but we also stand by the commitment, time, and care our team invested in this project.

We will continue to refine our processes based on all feedback.

The Stitched Team

Classificada 5 em 5 estrelas

Lovely Bespoke Velvet Curtains

Really pleased with my bespoke velvet curtains from STITCHED. The quality of the fabric is lovely, they hang beautifully, and the service throughout was smooth and helpful. A great experience from start to finish!

7 de agosto de 2025
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Resposta da Stitched

Thanks so much Silvia - we really appreciate your review and are so happy to hear you love your curtains!

The Stitched Team

Classificada 5 em 5 estrelas

Great blinds, great people

Highly efficient and professional service who fitted bespoke blinds in my conservatory speedily and with minimum fuss. Very pleasant and helpful people to deal with.

7 de julho de 2025
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Resposta da Stitched

Thanks so much for your lovely review - we're so pleased you're happy with your Stitched experience!

The Stitched Team

Classificada 5 em 5 estrelas

I will definitely be using them again!

I am an interior designer and worked with Stitches to have bespoke blinds made for a client. The service was very professional from beginning to end and the result exactly as expected. They offer a great range of fabrics and options, gave really good support in the choice of fabric, in the exact measurement and installation. A service proposed to trade professionals which is very appreciated, especially when done well. I will definitely be using them again in the future!

7 de julho de 2025
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Resposta da Stitched

Thanks so much for your kind review, Alexandra! We really appreciate it.

The Stitched Team

Classificada 5 em 5 estrelas

The team at stitch are great

The team at stitch are great and more important the curtains I had fitted are beautiful. I highly recommend them for anyone looking for high quality made to measure curtains!

12 de junho de 2025
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Resposta da Stitched

Thanks so much for your review, Jordanna!

Classificada 5 em 5 estrelas

Gorgeous Curtains + Excellent Customer Service

Beautiful high-quality curtains and excellent customer service. They took me through several fabric options, and offered close alternatives as the one I wanted was discontinued. They also rectified a sheer fabric error immediately. The best customer service I've had in a long time, and most of all, stunning bespoke curtains.

23 de maio de 2025
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Resposta da Stitched

Thanks so much Amanprit, we really appreciate your review!

The Stitched Team

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