Custom Truck One Source - KANSAS CITY Opiniões 

122
•
TrustScore: 4 em 5

4,0

7701 INDEPENDENCE AVE, 64125 KANSAS CITY, MO, US

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Brett and the folks in the rental department are really great. Was coming through the area and they got "Betsy" in for a solid preventative maintenance tune up. Had the opportunity to learn that Cu... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I spoke with Chris Ross a year ago when I received a contract with Dominion Energy Transmission. Chris and Jenna Hill have been very supportive with my new rental account. I look forward to growing... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

They have trucks in stock and can get the deal done within hours. Same day! Also Custom Truck has the ability to influence the truck OEM's to see a problem from both the customers concern while unders... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Elmer Grigsby is FANTASTIC! could not have completed this rebuild without his knowledge and great effort he put into helping me along. I highly recomend CTOS ! Bill Warlop HCC General Contractors

A empresa respondeu


Informações sobre a empresa

  1. Fornecedor de equipamentos

Escrito pela empresa

Custom Truck One Source is the first true single-source provider of specialized truck and heavy equipment solutions. With sales, rentals, aftermarket parts and service, equipment customization, remanufacturing, financing solutions, and asset disposal, our team of experts, vast equipment breadth and integrated network of locations across North America offer superior service and unmatched efficiency for our customers.


Informações de contacto

  • 7701 INDEPENDENCE AVE, 64125, KANSAS CITY, MO, Estados Unidos da América

  • 855-400-2268

4,0

Bom

TrustScore: 4 em 5

122 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,0

Todas as opiniões

(122)

18 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Very strong partnership

Very strong partnership. Years of integrity and honesty from our sales exec Don Roark has resulted in a solid, trusted, long-term business relationship.

25 de agosto de 2023
logótipo da Custom Truck One Source - KANSAS CITY

Resposta da Custom Truck One Source - KANSAS CITY

Kevin, thank you so much for the kind words! Don't hesitate to reach out if you need anything.

Classificada 5 em 5 estrelas

Christina did an excellent job to…

Christina did an excellent job to answer questions and make sure the specs were right for what I needed.

28 de agosto de 2023
logótipo da Custom Truck One Source - KANSAS CITY

Resposta da Custom Truck One Source - KANSAS CITY

Lance, we appreciate the awesome recommendation! It truly means a lot. If you ever need anything, let us know!

Classificada 4 em 5 estrelas

Great sales executive!

I have purchased several trucks from this company & was very satisfied with the experience. I had a wonderful sales executive who understood my needs and provided with the unit I needed.

28 de agosto de 2023
logótipo da Custom Truck One Source - KANSAS CITY

Resposta da Custom Truck One Source - KANSAS CITY

TONY, thanks for the feedback! Let us know how we can improve to turn that 4 star review into 5 stars!

Classificada 5 em 5 estrelas

Quick response and very good at…

Quick response and very good at understanding our issues

10 de agosto de 2023
logótipo da Custom Truck One Source - KANSAS CITY

Resposta da Custom Truck One Source - KANSAS CITY

David, we appreciate the awesome recommendation! It truly means a lot. If you ever need anything, let us know!

Classificada 1 em 5 estrelas

Bought a seal kit for my hydraulic…

Bought a seal kit for my hydraulic swivel thinking that would take care of problem turns out swivel was broken, bought a new swivel from them for $7000.00 dollars and they would not let me return the unopened seal kit because of shelf life on seals, it was only 60 days old! Now I have a seal kit I will never use and they would rather have them thrown away that take them back. I think this should have been an exception.

14 de agosto de 2023
Opinião espontânea
logótipo da Custom Truck One Source - KANSAS CITY

Resposta da Custom Truck One Source - KANSAS CITY

Hi Steve. I'd like to learn more about your experience. Please email info@customtruck.com with more details so we can look into the situation and address it.

Classificada 4 em 5 estrelas

Everything is wonderful good customer…

Everything is wonderful good customer always helps out when you need them keep up good work.

10 de agosto de 2023
logótipo da Custom Truck One Source - KANSAS CITY

Resposta da Custom Truck One Source - KANSAS CITY

ARTHUR, thanks for the feedback! Let us know how we can improve to turn that 4 star review into 5 stars!

Classificada 1 em 5 estrelas

Unsatisfactory

The most absolute worst experience I’ve ever had purchasing trucks in regards to titles. I’ve purchased 100s of pieces of equipment and have never had so many issues getting my titles in a timely matter. Worst part is the lack of communication and very difficult to get a call from the corporate office back after issues have been “escalated.” I’ve bought a dozen trucks from this organization in the past 12 months and doubt I doubt I will purchase more will all this issues I’ve had so far. PDIs are also a joke. Not sure who is in charge of that but they are not doing a good job with that either.

7 de julho de 2023
logótipo da Custom Truck One Source - KANSAS CITY

Resposta da Custom Truck One Source - KANSAS CITY

Jole, I'd like to learn more about your experience. Please email info@customtruck.com with more details so we can look into the situation and address it.

-JC

Classificada 5 em 5 estrelas

Brad Bjerke is a very good salesman

Brad Bjerke is a very good salesman. I am very happy with the communication and answers that Brad and the team gave fast response to everything.

27 de julho de 2023
logótipo da Custom Truck One Source - KANSAS CITY

Resposta da Custom Truck One Source - KANSAS CITY

DENNIS, thank you for the recommendation! It means the world to us. If you ever need anything, let us know!

-BW

Classificada 5 em 5 estrelas

Tim Porter answers any our questions in…

Tim Porter answers any our questions in a timely manner. Having someone with that level of knowledge and experience makes it easy to explain what we need to get the jobs and work done on time.

19 de julho de 2023
logótipo da Custom Truck One Source - KANSAS CITY

Resposta da Custom Truck One Source - KANSAS CITY

GAIL, thank you for the recommendation! It means the world to us. Don't hesitate to reach out if you need anything.

Classificada 5 em 5 estrelas

Once again in pinch Chris Ross helped…

Once again in pinch Chris Ross helped us out in a tight spot

19 de julho de 2023
logótipo da Custom Truck One Source - KANSAS CITY

Resposta da Custom Truck One Source - KANSAS CITY

Greg, thank you so much for taking the time to review us! Don't hesitate to reach out if you need anything.

Classificada 3 em 5 estrelas

We need MSO's quicker

We need MSO's quicker? Copies? We are paying for trucks but not getting MSO's in the proper manner. You need to change your process or hire additional help in the MSO/Title department. We are financing trucks and trailers and not getting these documents in 3-4 weeks is unacceptable. This isn't the first time we've addressed this issue?

26 de junho de 2023
logótipo da Custom Truck One Source - KANSAS CITY

Resposta da Custom Truck One Source - KANSAS CITY

We appreciate you taking the time to give us your feedback. I'd like to learn more about your experience. Please email info@customtruck.com with more details so we can make sure the issues have been addressed since you've left this review.

-JC

Classificada 5 em 5 estrelas

Knowing the product and prompt sales…

Knowing the product and prompt sales from Bob Brumley are fleet salesperson

20 de junho de 2023
logótipo da Custom Truck One Source - KANSAS CITY

Resposta da Custom Truck One Source - KANSAS CITY

I'm thrilled we were able to help you at the Kansas City location. If you ever need anything, let us know!

-JC

Classificada 5 em 5 estrelas

Gary Weston

Gary Weston, provided me with great customer service.

8 de junho de 2023
logótipo da Custom Truck One Source - KANSAS CITY

Resposta da Custom Truck One Source - KANSAS CITY

I'm so glad you were able to receive help at the Kansas City location. Your recommendation means a lot to us. If you ever need anything, let us know!

-JC

Classificada 5 em 5 estrelas

Peterbilt 567 Roll-Off Trucks

Peyton Cox is very helpful and great to do business with.

23 de maio de 2023
logótipo da Custom Truck One Source - KANSAS CITY

Resposta da Custom Truck One Source - KANSAS CITY

Derek, we appreciate the awesome recommendation! It truly means a lot. If you ever need anything, let us know!

-JC

Classificada 5 em 5 estrelas

we have had prompt and honest…

we have had prompt and honest communication with our sales rep, John Brun. He has provided us with a great service. Thank you

8 de maio de 2023
logótipo da Custom Truck One Source - KANSAS CITY

Resposta da Custom Truck One Source - KANSAS CITY

I'm thrilled we were able to help you at the Kansas City location. Your recommendation means a lot to us. Don't hesitate to reach out if you need anything.

-JC

Classificada 5 em 5 estrelas

Garry Weston has made this experience very…

Garry has made this experience very easy and pleasant for me. He was never pushy and very understanding when I changed from new to used. Also very helpful setting up the machines for inspection.

21 de abril de 2023
logótipo da Custom Truck One Source - KANSAS CITY

Resposta da Custom Truck One Source - KANSAS CITY

I'm thrilled we were able to help you at the Kansas City location. thank you so much for the kind words! Don't hesitate to reach out if you need anything.

-JC

Classificada 5 em 5 estrelas

Joseph Ross was excellent to work with

Joseph Ross was excellent to work with. Professional and quick to respond.

6 de abril de 2023
logótipo da Custom Truck One Source - KANSAS CITY

Resposta da Custom Truck One Source - KANSAS CITY

Julie, we appreciate the awesome recommendation! It truly means a lot. We appreciate your business. If you ever need anything, let us know!

-JC

Classificada 5 em 5 estrelas

From the time I arrived I knew I was at…

From the time I arrived I knew I was at the right place to purchase my new truck. The salesman was friendly, honest and very informative. No hard sale. He was always there to answer any questions that I had.
Thanks to all the people at Custom truck one source.

31 de março de 2023
logótipo da Custom Truck One Source - KANSAS CITY

Resposta da Custom Truck One Source - KANSAS CITY

Craig, thank you so much for the kind words! We appreciate you taking the time to give us your feedback and, of course, your business. Don't hesitate to reach out if you need anything.

-JC

Classificada 5 em 5 estrelas

Efficient

Efficient, well organized and friendly.

20 de março de 2023
logótipo da Custom Truck One Source - KANSAS CITY

Resposta da Custom Truck One Source - KANSAS CITY

Rex, thank you so much for the kind words and five stars!

-JC

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