Everything good - the product as ordered and the Royal Mail delivery OK. 2 small points - I didn't see an option for an express delivery, (luckily my order wasn't urgent) and the order was confirm... Ver mais
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Leia as opiniões dos outros
I chose C Watson hardware from a host of hardware companies on eBay. I wanted a good supplier because I needed special locks and special keys. I dealt with SAM who was patient kind, attentive, and ver... Ver mais
A empresa respondeu
The washing pole itself arrived promptly and looks very nice and solid. The pulley attachment is less professional, but still good for the price and would be 4 or 5*... except the washing line, wall a... Ver mais
Fair pricing and super fast delivery! Nice to know that a real ironmonger exists offering this sort of service. This is better value than driving to my nearest ironmonger - unless of course I'd be g... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de hardware
- também em
- Loja de ferramentas
Informação fornecida por diversas fontes externas
Architectural ironmongery, hand and power tools as well as builders hardware available from Charles Watson (Ironmongers) Ltd, delivering throughout the UK.
Informações de contacto
125 Pellon Lane, HX1 5QN, Halifax, Reino Unido
- 01422 251 251
- sales@cwatson.co.uk
- cwatson.co.uk
4,6
Excelente
610 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 75% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great product
The website was easy to use. The item ordered is solid and made of a really sturdy metal. It arrived very quickly and was a reasonable price.
19 de outubro de 2026
Resposta da Charles Watson (Ironmongers) Ltd
Thank you so much for the fantastic five-star review! It's great to know you're happy with the sturdy build of your item and the price, too. We look forward to seeing you again for your next purchase!
Advertised and item you didn't have
On this occasion you advertised something you didn't have. So couldn't give you more than 1 star.
10 de outubro de 2026
Resposta da Charles Watson (Ironmongers) Ltd
Thank you for taking the time to leave your feedback, and we're sorry we let you down. Sometimes we have stock discrepancies, which can cause these issues. We are looking into how these incidences can be avoided.
Everything simple from ordering to…
Everything simple from ordering to delivery
26 de setembro de 2026
Resposta da Charles Watson (Ironmongers) Ltd
Thank you for taking the time to give us a 5 star review.
Fast delivery and quality products
Fast delivery and quality products. No problems at all
26 de setembro de 2026
Resposta da Charles Watson (Ironmongers) Ltd
Thank you so much for your kind words! We're thrilled to hear that you're happy with our delivery speed and the quality of our products. We look forward to serving you again soon! ⭐⭐⭐⭐⭐
Mostly good
Everything good - the product as ordered and the Royal Mail delivery OK.
2 small points - I didn't see an option for an express
delivery, (luckily my order wasn't urgent)
and
the order was confirmed, but despatch wouldn't take place until payment was received. No notification of receipt was sent, I was just hoping that all was OK with the credit card etc.!! A receipt or something would have been nice.......,
23 de setembro de 2026
Resposta da Charles Watson (Ironmongers) Ltd
Thank you for the 5-star review, Chris. We appreciate you taking the time to share your feedback!
We've taken your comments on board and will be exploring ways to streamline our process, including the possibility of introducing an express delivery option. We hope to have the pleasure of serving you again soon.
Brilliant service!
Fair pricing and super fast delivery! Nice to know that a real ironmonger exists offering this sort of service. This is better value than driving to my nearest ironmonger - unless of course I'd be going into town anyway.
23 de setembro de 2026
Resposta da Charles Watson (Ironmongers) Ltd
What Lovely Feedback, thank you so much for your kind words and 5-star review! We're thrilled to hear that you're happy with our pricing and delivery speed. We hope to serve you again soon!
Resposta da Charles Watson (Ironmongers) Ltd
Thank you for the kind words! We're so glad you're happy with our service and product, and we look forward to serving you again soon!
Resposta da Charles Watson (Ironmongers) Ltd
Thank you for the kind words! We're so glad you're happy with our service and product, and we look forward to serving you again soon!
Resposta da Charles Watson (Ironmongers) Ltd
Thank you for the kind words! We're so glad you're happy with our service and product, and we look forward to serving you again soon!
Resposta da Charles Watson (Ironmongers) Ltd
Thank you for your kind words and 5-star review! We're so pleased to hear you had a great experience with us and hope to see you again soon!
Order canceled without explanation
Order canceled without explanation. Refund given.
29 de agosto de 2026
Resposta da Charles Watson (Ironmongers) Ltd
Thank you for taking the time to leave a review. We sincerely apologise that our customer service team failed to reach out to you regarding your order, this was an oversight on our part and is not the standard of service we aim to provide.
Unfortunately, we were unable to fulfil your order, which is why a refund was issued. Sorry for any inconvenience caused.
Excelent service from these guys
Excelent service from these guys. Very fast delivery highly recomended.
22 de agosto de 2026
Resposta da Charles Watson (Ironmongers) Ltd
Thank you so much for your kind words and 5-star review! We're thrilled to hear you had a great experience with us and that your delivery arrived quickly. We look forward to serving you again soon!
Missing parts, no response
The washing pole itself arrived promptly and looks very nice and solid. The pulley attachment is less professional, but still good for the price and would be 4 or 5*... except the washing line, wall attachment and wall cleat were missing from the kit and still no response after 2-3 weeks.
4 de agosto de 2026
Sent on time...
12 de agosto de 2026
Resposta da Charles Watson (Ironmongers) Ltd
Thank you for the 5 star review
It would have been helpful to have…
It would have been helpful to have fixing hole dimensions available before ordering.
27 de julho de 2026
I accidentally ordered double the…
I accidentally ordered double the quantity of washing posts via Amazon. When I contacted Charles Watson, they could not have been more understanding and helpful. They advised me how to repack the excess items, emailed me a label and arranged for FedEx to collect the items.
Outstanding service. Thank you.
7 de agosto de 2026
Opinião espontânea
Well-made product
Well-made product, and delivery was quick. Looks like set up will be pretty easy too, which is good.
We did need to contact customer service, as an item was missing, but they were very helpful and sorted it out straight away. The missing item was also despatched and delivered very quickly.
25 de julho de 2026
Resposta da Charles Watson (Ironmongers) Ltd
Thank you so much for your kind words and 4-star review! We're sorry to hear that an item was missing from your order, but we're glad our team were able to resolve the issue quickly.
Ordering was very easy and delivered…
Ordering was very easy and delivered quickly.
Very happy with the service
1 de agosto de 2026
Resposta da Charles Watson (Ironmongers) Ltd
Thank you for a lovely review. We hope to serve you again soon.
Resposta da Charles Watson (Ironmongers) Ltd
Thank you and sorry about the error.
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