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Cyber Help Tech Solutions Opiniões 1114

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TrustScore: 5 em 5

4,9

Consultoria de informática
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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Sophia, I am very happy to report that you have provided me with the absolute best service I ever had on line. You are not only extremely knowledgeable about electronic equipment (computers, printers... Ver mais

Classificada 5 em 5 estrelas

Sophia was incredibly helpful, like having my own maid or hairdresser or valet. So friendly and sweet to explain everything so easily understood. I would like her to come live with me to keep me st... Ver mais

Classificada 5 em 5 estrelas

Sophia Did a great job helping get my new HP printer installed and running. She was able to clean up my computer which was probably more important than installing the printer. Thank her for keeping me... Ver mais

Classificada 5 em 5 estrelas

Sophia was very professional, through, and helped me solve problems that might have resulted in a severely damaged computer. I am very thankful for her expertise and knowledge. She was also very p... Ver mais

Informações sobre a empresa

  1. Consultoria de informática

Escrito pela empresa

24/7 experts available in the need of repair! We offer services ranging from computer clean-up, optimization, spyware removal, device setup, and virus protection, to software repair and help desk services. Whatever the issue is, we’ll have it fixed in no time. Customer satisfaction-Key to a successful business. We work 24/7 to provide you with quick and quality service in the hour of need.

Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

1 mil opiniões

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Como esta empresa usa o Trustpilot

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Classificada 2 em 5 estrelas

WHAT LIFETIME?

ON
6/15/25 THEY SOLD IT TO ME FOR $560
7/16/25 THEY RESOLD IT TO MY MOTHER AGAIN FOR $560
1/27/25 THEY SOLD IT TO HER AGAIN THIS TIME FOR $799.99

I THOUGHT IT WAS SUPOSE TO BE FOR LIFE.
WHAT ARE YOU GONNA TRY TO SELL IT TO HER AGAIN LATER THIS YEAR OR NEXT

16 de junho de 2025
Opinião espontânea
logótipo da Cyber Help Tech Solutions

Resposta da Cyber Help Tech Solutions

We are extremely disappointed to see this review because it leaves out critical facts and creates a misleading impression of our company.

The service dated 06/15/2025 was fully completed. You received technical support and the issues were resolved. After the work was delivered, the charge was disputed with the card company and the funds were reversed through a chargeback. This resulted in a direct financial loss to our business despite the service being successfully provided.

Despite disputing that completed service, you later contacted us again requesting additional assistance. We agreed to help in good faith.

On 01/27/2026, we assisted with an Operating System upgrade and provided the requested support. Once again, after the service was completed, the transaction was disputed and refunded.

When a customer receives professional technical services — services that require time, labor, expertise, and remote technician allocation — and then reverses payment through disputes, it causes real financial harm. For a service-based company, this is not just a “billing issue.” It means our technicians worked without compensation.

We operate with transparency and maintain detailed service records for every session. We do not resell services multiple times, and each transaction referenced was tied to a specific support request initiated by the customer if not covered in original contact.

It is simply not ethical to repeatedly receive completed services and then recover the funds through chargebacks. This pattern creates unnecessary losses and misrepresents the reality of the situation.

We stand by our work, our documentation, and our integrity. We will always support customers who engage with us fairly and in good faith.

Classificada 5 em 5 estrelas

Sophia & Paul

Sophia & Paul - They did the most to take care of my problem. and they were very Polite & helpful.!

22 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Sophia

Sophia
Experience with both Sophia and Bruce was excellent. They were patient and answered all my questions. My issues were resolved.

21 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Called in to have printer set up and…

Called in to have printer set up and Jennifer helped me do much more. She taught me so much about computers because I needed to know. Her help was outstanding, and she was gracious and kind. I would always want someone like her helping me.

10 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Sophia & Paul

Sophia & Paul
Were very helpful and soothing to my soul during the set up of my mom's computer. I recommend anyone that's technically challenged to contact them.

9 de julho de 2024
Opinião espontânea

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