First class service provided by the team at Cycle Exchange. Exchanged my trek to buy a factor on the cycletowork scheme and dealt with Max who was brilliant in explaining the process and making it all... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
A friend recently bought a road bike from Cycle Exchange and recommended them. I test rode three of the gravel bikes they had in my size (I’m 6ft 3). They were really helpful all through this process.... Ver mais
I eventually found the bike I'd been trying to find for years at Cycle Exchange. Nothing seemed too much trouble, with the picky adjustments I needed until the bike felt right. It's my first experi... Ver mais
I purchased a 2025 Trek Domane+ AL5. It was delivered via a dedicated courier and was as described. I had it set up on my turbo trainer the next day and I have been very happy with my purchase.
Informações sobre a empresa
Escrito pela empresa
Since 2013 we have been the premier Pre Owned bike experts in the UK. Our long established team are happy to chat and give honest advise. Safety - Buy in Confidence Our buyers know what to look for. Our mechanics are thorough. Buying a pre-owned bike has pitfalls, we remove them. We check carbon thoroughly and ensure all components are sound. We ensure bikes are from a reliable source and not stolen. Every bike is serviced, tested and warranted. Value for Money Our network of suppliers and regular trusted customers means we have access to quality stock at the right price. Sustainability Our model extends the life cycle of quality products. We recycle, resell and reuse as many components as possible.
Informações de contacto
27 Sury Basin, KT25NZ, Kingston, Reino Unido
- 02085468289
- support@cycleexchange.co.uk
- cycleexchange.co.uk
Respondeu a 83% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Bike arrived very quickly within a…
Bike arrived very quickly within a couple of working days and was very well boxed . The bike was as described. I have wanted a gravel bike for a while now to replace my very old MTB, and buying a pre loved one made total sense. I have done two big rides on it now and I am more than pleased with my purchase

Resposta da Cycle Exchange
Good Value & Service
Good customer service and good value, nice to support a local business

Resposta da Cycle Exchange
Great service
Great service. Initially bought online and bike didn't suit, return process was seamless and staff so helpful in shop helping with exchange.

Resposta da Cycle Exchange
Very good experience
Very good experience. Polite, friendly staff. Traded in my old bike in part purchase of a two-year old road bike. When a small glitch occurred on the new (to me) bike the staff fixed it immediately without fuss.

Resposta da Cycle Exchange

Resposta da Cycle Exchange
Exceptional service
Great to deal with. Everything is made so easy. First class company. Communication, delivery was exceptional. I have used them twice now. I would not use any other bike seller. Brilliant

Resposta da Cycle Exchange
Friendly and very helpful
Friendly and very helpful. Price was okay, difficult place to get too.

Resposta da Cycle Exchange
Great service and sales support
Dogma f is a wonderful bike and the service was great (along with the coffee.) had a few minor issues (poor quality bar tape and warped disc rotors ) and Cycle Exchange were v open to remedy so can’t ask for more

Resposta da Cycle Exchange
Excellent service from the moment we…
Excellent service from the moment we arrived. Saw the bike on the internet and it was exactly as described when we arrived. A great atmosphere in the shop, amazing bikes, really busy which was wonderful to see, staff are knowledgeable and super helpful. Bikes are displayed well, onsite engineer who gave our bike a service before we left. Cafe instore selling a good range of coffee and lovely food. I couldn't be more pleased with the bike I purchased. Well worth the trip from Oxford to the shop.

Resposta da Cycle Exchange
Delighted beyond expectation
Delighted beyond expectation !
Superb communication from start to hand over .
The bike was exactly as described and I would certainly recommend Cycle Exchange to anyone who feels their dream bike may be out of reach .
Need I say more !

Resposta da Cycle Exchange
Great service
Great service. Found me a bike that suited and shipped quickly. Arrived in good time and no damage in transit. Very pleased.

Resposta da Cycle Exchange
Excellent experience
Hazel was extremely helpful and charming in sorting out all my questions and issues.

Resposta da Cycle Exchange
This is my third purchase, and all good.
As usual, good price for my old bike and a simple buying process. No messing about, price better than I would have got from selling privately and without the hassle, and a nearly new bike delivered a few days later. Whats not to like?

Resposta da Cycle Exchange
Superb buying experience
Got to say the whole cycle exchange buying process was excellent. Tried multiple bikes multiple times, they fixed immediately a number of small issues and the price was great for a bike that to all intents and purposes was in new condition. I'll buy my next bike from cycle exchange for sure.

Resposta da Cycle Exchange
Excellent experience when I exchanged…
Excellent experience when I exchanged my Giant Propel Advanced Pro 0 for an S-Works Roubaix. I needed a super light endurance bike and that’s just what I got with my hassle free experience using Cycle Exchange. Highly recommend them.

Resposta da Cycle Exchange
Very nice bike in excellent condition…
Very nice bike in excellent condition as described. Fast and efficient process and delivery. I would recommend buying a bike here.

Resposta da Cycle Exchange

Resposta da Cycle Exchange

Resposta da Cycle Exchange

Resposta da Cycle Exchange
This is my third bike from cycle exchange.
This is my third bike from cycle exchange, and third bike from these guys says it all. Top bikes without top prices. The bike arrived well packaged, easy to assemble, with only minor assembly required, handlebars etc. You don't need to be a mechanic. The bike was accurate to what was advertised and rides every bit as good. Another great purchase from a great team who offers accurate and helpful advice. Thanks team cycle exchange.

Resposta da Cycle Exchange
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







