CycleSouq.com Opiniões 495

TrustScore: 4.5 em 5

4,3

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 4 em 5 estrelas

I have given 4-stars because I have no complain about the products I've purchased on August 2023 and recently this year May 2025. All three kids bicycles I've purchased are the same as what they... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

If you want quality sports products and a 5-star service, the answer simply is Cyclesouq.com. I have never experienced such an impeccable service from any other online retail store, they have all spor... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I've bought 3 bikes over the last 2 years - adults and kids. I've also referred them to my family and my cousins bought 2 bikes too. Overall I'm very happy with the purchases and very satisfied wi... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

After placing the order and making the payment, I got an email that the item I bought is out of stock. Now I have to wait till first week of December and maybe I'll receive it by then. Very disappoi... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de bicicletas
  2. Loja de acessórios para bicicletas
  3. Loja de artigos para desportos ao ar livre
  4. Loja de produtos de nutrição desportiva

Escrito pela empresa

At CycleSouq.com, we're passionate cycling enthusiasts and online retail pioneers committed to offering a curated selection of top-quality brands. We value the uniqueness of every cyclist and aim to provide a diverse range of products to meet all needs, making each journey enjoyable and distinctly yours. Every interaction with us enhances your cycling experience and brings you closer to your next adventure.


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

495 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Best website ever!

Fast delivery!

19 de setembro de 2025
Opinião espontânea
logótipo da CycleSouq.com

Resposta da CycleSouq.com

Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon! 🚴‍♂️

Classificada 1 em 5 estrelas

2 orders, all out of stock

I had two orders with cyclesouq, first order was out of stock so i had to do a replacement, instead of a cycling shoes i was forced to take another item.

The 2nd order, same issue. Out of stock, had to opt out for another item.

Really bad experience.

27 de agosto de 2025
logótipo da CycleSouq.com

Resposta da CycleSouq.com

Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused. Stock discrepancies can occasionally occur due to high demand and supplier-side delays, and we understand how frustrating that can be. Our team always tries to offer suitable replacement options or immediate refunds in such cases. We’re actively improving our inventory management systems to prevent this from happening again and appreciate your patience and understanding.

Classificada 5 em 5 estrelas

Excellent and spot on service

Excellent and spot on service. Delivered on time and smooth service.

27 de agosto de 2025
logótipo da CycleSouq.com

Resposta da CycleSouq.com

Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!

Classificada 5 em 5 estrelas

Good product

Good product
Shipping good.

29 de agosto de 2025
logótipo da CycleSouq.com

Resposta da CycleSouq.com

Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!

Classificada 5 em 5 estrelas

good quality

28 de agosto de 2025
logótipo da CycleSouq.com

Resposta da CycleSouq.com

Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!

Classificada 5 em 5 estrelas

Best deal in Dubai.

Best deal in Dubai.

Good quality bikes for kids for an affordable price.

23 de agosto de 2025
Opinião espontânea
logótipo da CycleSouq.com

Resposta da CycleSouq.com

Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!

Classificada 5 em 5 estrelas

Customer Care

Supportive customer care from Belle
Got delivered in no time by delivery team

21 de agosto de 2025
Opinião espontânea
logótipo da CycleSouq.com

Resposta da CycleSouq.com

Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!

Classificada 5 em 5 estrelas

Very good price and very good service

19 de agosto de 2025
Opinião espontânea
logótipo da CycleSouq.com

Resposta da CycleSouq.com

Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!

Classificada 1 em 5 estrelas

Very unprofessional

I bought a bike on a friday and got an email confirming the order right after and that I should be informed about delivery later on. 3 days later I got a call informing the item is no longer available! I needed the bike that week. Very unprofessional.

22 de agosto de 2025
Opinião espontânea
logótipo da CycleSouq.com

Resposta da CycleSouq.com

Thank you for sharing your feedback. This situation occurred due to a stock sync issue between our warehouse and website, which has since been resolved. While we always strive to maintain accurate stock levels, occasional discrepancies can occur. We understand your frustration and sincerely apologize for the inconvenience. Our team is continuously improving our system to ensure such incidents don’t happen again.

Classificada 5 em 5 estrelas

Bicycle delivered in 2 days

Bicycle delivered in 2 days. Very good price and quality. Recommend.

23 de julho de 2025
logótipo da CycleSouq.com

Resposta da CycleSouq.com

Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!

Classificada 4 em 5 estrelas

I am satisfied with the service overall…

I am satisfied with the service overall even though I had to follow up about the delivery and return of the item. It got done in the end so thank you to the team.

30 de julho de 2025
logótipo da CycleSouq.com

Resposta da CycleSouq.com

Thank you for your feedback! We're glad your issue was resolved, and we appreciate your patience and understanding. Your support means a lot to us! 🚴‍♂️

Classificada 5 em 5 estrelas

Always on time and best quality and…

Always on time and best quality and price

22 de julho de 2025
logótipo da CycleSouq.com

Resposta da CycleSouq.com

Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!

Classificada 5 em 5 estrelas

profesional team and I got a good price…

profesional team and I got a good price for the bike
It was assembled and in perfect considtion

28 de julho de 2025
logótipo da CycleSouq.com

Resposta da CycleSouq.com

Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!

Classificada 5 em 5 estrelas

Item is good

Item is good
Received intact

25 de julho de 2025
logótipo da CycleSouq.com

Resposta da CycleSouq.com

Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!

Classificada 5 em 5 estrelas

On time delivery and excellent quality.

On time delivery and excellent quality.

22 de julho de 2025
logótipo da CycleSouq.com

Resposta da CycleSouq.com

Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!

Classificada 5 em 5 estrelas

Fantastic Shipping and packaging

Fantastic Shipping and packaging. I really like to shop again and again.

21 de julho de 2025
Opinião espontânea
logótipo da CycleSouq.com

Resposta da CycleSouq.com

Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!

Classificada 5 em 5 estrelas

Everything was good and easy.

Everything was good and easy.

1 de julho de 2025
logótipo da CycleSouq.com

Resposta da CycleSouq.com

Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais