Customer service was excellent and very well priced for an end of financial year sale
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On the First of August I visited Idalia Cyrus Rugs store. I found the sales person, Dilmi, very friendly and helpful in making my decision. She spent her time to show me what was available in sto... Ver mais
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Employee (idalia) was condescending and ignorant with her service when returning items. The assistant took half an hour to calculate a refund of money as she found difficult to calculate and would n... Ver mais
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I had a very good experience in this shop and the girl was very helping. She did Ana amazing job for me
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Informações sobre a empresa
Escrito pela empresa
Cyrus Rugs is the largest independent rug retailer in Australia, first commencing business on the Gold Coast in 1988. Cyrus Rugs is a family owned company lead by Cyrus Mollaian, a man with a passion for rugs, who moved to Italy in 1978 and established a rug business that counted royalty amongst it's clientele. Cyrus's family still continues the operation there, with collaborative buying leading to economies of scale that not only reflect great savings, but also brings you the world's best ranges, styles and trends in modern carpets and rugs. With more than 32 years in business, Cyrus is a man that is known for his reputation and is well respected in both business circles and the wider community at large. Cyrus Rugs is a growing company that employs locals in each of it's 20 stores and works with numerous organisations to support the community. Stay tuned, we have more stores opening soon. https://www.cyrusrugs.com.au
Informações de contacto
5 Darcy Drive 17, 4811, Idalia, Queensland, Austrália
- 07 4426 7301
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Customer service was excellent and very…
Customer service was excellent and very well priced for an end of financial year sale

Resposta da Cyrus Rugs Australia - Idalia
I had a very good experience in this…
I had a very good experience in this shop and the girl was very helping. She did Ana amazing job for me

Resposta da Cyrus Rugs Australia - Idalia
Phenix Egyptian Rugs.
On the First of August I visited Idalia Cyrus Rugs store.
I found the sales person, Dilmi, very friendly and helpful in making my decision.
She spent her time to show me what was available in store.
I have decided to buy Egyptian Rug Phenix for my kitchen. When I have seen how nice it looks in my kitchen I decided to buy small one which wasn't available in the store. But that was not a problem Dilmi ordered the rug for me and after 3weeks I got it.Thank you Dilmi for your fantastic service. Thank you Cyrus Rugs Idalia for looking after customers.
Barbara Klamka

Resposta da Cyrus Rugs Australia - Idalia
Employee (idalia) was condescending and…
Employee (idalia) was condescending and ignorant with her service when returning items. The assistant took half an hour to calculate a refund of money as she found difficult to calculate and would not take my suggestion on board nor listen to my solution. Ieft the store in a disatissfied manner.
In contrast I have found the Domain store to be very accommodating and friendly and in particular my dealings with Amiee.

Resposta da Cyrus Rugs Australia - Idalia
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