Extremely poor customer care service, its been more than 2 months where my documents verification still pending, extremely poor customer care service they reply after hours and you not even get a noti... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Waxan halkan kaga mahad celinaya dahabshil oo ah u adagaha danta guud ahaned, dal io dibad waxa said ugu farahsanhy system so jiren ahaa tan io markii aan dhashay ila io hada jiro oo tahayna wali mid... Ver mais
A empresa respondeu
I love this Dahabshiil app service for sending money is quick and easy to send, and within minutes the money ready to collect
⭐⭐⭐⭐⭐ Excellent money transfer app! Fast, secure, easy to use, and the fees are transparent. Transfers are smooth and reliable every time. Highly recommended!
A empresa respondeu
Informações sobre a empresa
Sobre Dahabshiil
Escrito pela empresa
We are the largest African money transfer business operating in 126 countries across the world, 40 of which are in Africa. We remain committed to our values of trust, reliability and integrity.
JOIN US CONTACT US
Our Customer Promise
Escrito pela empresa
- A company that remains committed to its original values of trust, reliability, integrity, and customer-focused operating within over 120 countries to give you the peace of mind when sending money to friends and family abroad.
- Dahabshiil's money transfer app allows our customers to send money to their family and loved ones abroad. Secure money transfers that you can trust.
Informações de contacto
Level P7A, Office 11-12,Dubai International Financial Centre (DIFC), 506897, DUBAI, Emirados Árabes Unidos
- didos.rukundo@dahabshiil.com
- dahabshiil.com
4,2
Bom
5 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Dahabshiil
We're so glad you enjoyed our service. Your positive feedback means a lot to us.
The money arrived on time
The money arrived on time , good exchange rate and low fee. I can send the money to my family without leaving my home
Sami
7 de setembro de 2026
Opinião espontânea
Resposta da Dahabshiil
Hello Samuel, thank you for your wonderful feedback. We are delighted to hear that the money arrived on time, with a good exchange rate and low fees. It is great to know that you can send money to your family easily without leaving home. Your satisfaction means a lot to us, and we remain committed to providing secure, fast, and reliable services.
Customer service
16 de setembro de 2026
Resposta da Dahabshiil
Hello Mohamed, thank you for highlighting our customer service. We are committed to providing you with professional, responsive, and supportive assistance at all times. Your feedback motivates us to continue improving and ensuring that every customer enjoys a smooth and reliable experience.
Resposta da Dahabshiil
Hello Mohamed, thank you for your wonderful feedback. We are delighted to know that you found our service tremendously quick. Your satisfaction is very important to us, and we remain committed to providing fast, secure, and reliable money transfer services.
Resposta da Dahabshiil
Hello Abdikarim, thank you for your kind feedback. We are pleased to know that you consider Dahabshiil a reliable company. Your trust means a lot to us, and we remain committed to providing secure, fast, and dependable money transfer services.
Resposta da Dahabshiil
Hello Yassin, waad ku mahadsan tahay faalladaada. Waxaan fahamsanahay in adeeggu uu u muuqdo wax yar qaali, balse waxaan ku dadaaleynaa inaan ku siino adeeg ammaan ah oo degdeg ah. Aad ayaan ugu faraxsanahay kalsoonidaada, waxaana sii wadi doonaa inaan hagaajino khibraddaada adeegga.
Resposta da Dahabshiil
Hello, we are delighted to hear that you had a fabulous experience. Thank you for your kind words and for choosing Dahabshiil. Your feedback means a lot to us, and we remain committed to providing you with excellent service every time.
Kind Regards,
Dahabshiil Support.
It did have more personal details but I…
It did have more personal details but I can understand its for security, otherwise it was stright forward and good rateing
14 de setembro de 2026
Resposta da Dahabshiil
Hello Carol, thank you for sharing your feedback. We understand that providing personal details can feel demanding, but please note this is required for security and compliance purposes. We are glad to hear that you still found the process straightforward and gave us a good rating. Your trust means a lot to us, and we remain committed to keeping your transfers safe, fast, and reliable.
Resposta da Dahabshiil
Hello, thank you for your kind words. We are glad to know that you find our service fast and reliable. Your satisfaction is very important to us, and we remain committed to providing you with secure and efficient money transfer services.
Money was delivered quickly and fast…
Money was delivered quickly and fast thank you for the customer satisfaction weldon
14 de setembro de 2026
Opinião espontânea
Resposta da Dahabshiil
Hello Cade, thank you for your kind feedback. We are delighted to hear that the money was delivered quickly and that you are satisfied with our service. Your trust means a lot to us, and we remain committed to providing fast, secure, and reliable transfers.
Resposta da Dahabshiil
Hello Gatkek, thank you for your kind feedback. We are delighted to know that you found our service excellent. Your satisfaction means a lot to us, and we remain committed to providing you with fast, reliable, and secure money transfer services.
Resposta da Dahabshiil
Hello, vielen Dank für Ihr positives Feedback. Es freut uns sehr zu hören, dass Sie unseren Service als günstig, schnell und zuverlässig empfinden. Wir schätzen Ihr Vertrauen und arbeiten weiterhin daran, Ihnen den besten Geldtransfer‑Service zu bieten.
Dahadahiil is a good remittance and…
Dahadahiil is a good remittance and reliable also very fast to get a person to send money
11 de setembro de 2026
Resposta da Dahabshiil
Hello Hussein, thank you for your kind words. We are pleased to know that you find Dahabshiil reliable and fast for sending money. Your trust means a lot to us, and we remain committed to providing you with secure and efficient remittance services.
It is a terrible service because can't…
It is a terrible service because can't seem to ever transfer due to verification issues and extra slow customer service
8 de setembro de 2026
Opinião espontânea
Resposta da Dahabshiil
Hello Peter, we regret to hear about the difficulties you have faced with verification and the delays in customer service. Please know that your feedback is very important to us, and our team is actively working to improve both the speed of verification and the responsiveness of our support.
Resposta da Dahabshiil
Hello, we are truly grateful for your kind words. It is wonderful to know Dahabshiil helps families in remote places with fast transfers and fair fees. Thank you for your trust and support.
Too slow the recipient to receive the…
Too slow the recipient to receive the money
6 de setembro de 2026
Resposta da Dahabshiil
Hello Ismail, we are sorry to hear about the delay in receiving funds. While most transfers are completed quickly, occasional delays may occur due to partner processing times. We appreciate your patience and are committed to improving our service speed. Thank you for sharing your feedback and for trusting Dahabshiil.
I am happy with the service
I am happy with the service, definitely I use it whenever I can.
7 de setembro de 2026
Opinião espontânea
Resposta da Dahabshiil
Hello, we are truly grateful for your kind words. It is wonderful to know Dahabshiil helps families in remote places with fast transfers and fair fees. Thank you for your trust and support.
It's more effective and convenient…
It's more effective and convenient means of sending money to love ones.
7 de setembro de 2026
Resposta da Dahabshiil
Hello, thank you for your kind words and 5‑star rating. We are glad you find Dahabshiil an effective and convenient way to support your loved ones. Your trust and recommendation mean a lot to us.
Satisfied with delivery
Satisfied with delivery, customer relations and the quick service.
4 de setembro de 2026
Resposta da Dahabshiil
Hello, thank you for your kind words and 5‑star rating. We are delighted to know you are satisfied with our delivery, customer relations, and quick service. Your trust and support mean a lot to us.
Resposta da Dahabshiil
Hello, thank you for your 5‑star rating. We are pleased our service is fast and easy for you. Your satisfaction inspires us to keep improving.
A Experiência Trustpilot
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