I have been buying from Daisy London for years and have been wearing their pieces for just as long without tarnish. Each piece has such a lovely design and I always receive so many compliments when I’... Ver mais
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I don’t think 5 stars it’s not enough for this review !! I’ve ordered custom made ring with my daughters middle name ! George assisted like a pro !! All customers experience has been absolutely amaz... Ver mais
A empresa respondeu
I love Daisy jewellery, their designs are stunning and their customer service is top notch. I've brought lots of bits over the past few years. They have quick postage, great sales and a 2 year warra... Ver mais
A empresa respondeu
Best customer service I’ve received! After loving and wearing my necklace everyday for 2 years the gold plate started to fade. Contacted them to see if they offered repairs or re coating in 18ct gold... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Effortless, everyday jewellery with meaning.
Informações de contacto
1st Floor - 54 Hatton Garden, EC1N 8HN, London, Reino Unido
- 02074047460
- info@daisyjewellery.com
- daisyjewellery.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 80% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent customer services
Daisy is a great company who provide excellent customer services, especially over the busy Christmas period regarding processing refunds. They are very efficient and very friendly. I would definitely recommend this company.
I received excellent service from the customer care team
I received excellent service from the customer care team following some issues with my order. There were a couple of problems and the customer care team were easy to contact and always polite and helpful. Particularly with regards to the second issue when they proactively contacted me to explain the further delay. Issues will always happen but I felt the team dealt with the issues efficiently and were extremely helpful.
The jewellery was also beautiful, would thoroughly recommend
Excellent Customer Service
I purchased the Polly Sayer Chunky Tidal ring in 18k gold plating for my partner who absolutely loved it.
However, after a few months the ring started to show visible signs of tarnishing and after 6-9 months was almost completely silver.
When I let Daisy know and send them my photos, they were absolutely fantastic about it and instantly sent out a replacement.
Great customer service by George
Great customer service by George, timely review of my issue on a What’s App communication and received replacement earrings of my choice, with no quibble.
As my broken earrings were no longer available, I could choose a similar value pair which was very amicable and am very pleased overall with Daisy, this was the first time I’d had a broken pair but it was all easily resolved, thanks so very much, happy Christmas Daisy 🎄💝
A very rewarding customer experience
A very rewarding customer experience! There was a problem with the delivery which was rapidly resolved and dealt with in a pleasant and timely manner.
So unusual these days and a credit to the company and their customer service team.
Iv had problems with gold that…
Iv had problems with gold that tarnished. Two times!
I still give a high grade because of the great customer service and refunding my money for new buys. Now lets hope their silver is better
The most incredible customer service—and the jewellery is amazing!
I’ve been a customer of Daisy London jewellery for years—every item I’ve purchased for myself (or as gifts) has been high quality. The reason for this review is the brilliant customer service they consistently provide—it goes above and beyond. Huge thanks to George in customer service for the amazing response, particularly as Royal Mail was at fault. Fantastic jewellery, great prices and incredible service—you’ve got a customer for life!
very good quality
very good quality, i bought a ring for my girlfriend, and never tarnish, she received a lot of compliments from her friends:)
I have bought from Daisy several times…
I have bought from Daisy several times for myself, family and friends. I have always been pleased with the jewellery and their service. Decent prices for great quality pieces. Very happy customer who will buy more in the future x
George was fantastic sorting my query…
George was fantastic sorting my query and I couldn’t be more satisfied with the end result. A really lovely customer service experience.
Above and beyond
I've been a loyalty Daisy London customer for years. They never disappoint. I love every item I've bought. Amazing customer service. The team is always friendly and professional, they go above and beyond to make sure we're happy with our purchase. I wouldn't shop anywhere else.xxx
Love Daisy <3
Sadly, Daisy no longer ships to my country. But during the time they were able to, I bought several silver pieces that are still beautiful today, and some of them are still my faves (my EL T bar). They always delivered with great service and followed up on whenever I had concerns. If you have the chance to get some of their jewelry, give it a try.
I really like the jewelry case I bought…
I really like the jewelry case I bought - it’s pretty! It doesn’t stay open on its own though. I’m a bit confused since it is shown as open in the website product photos. It’s not as user friendly because it slams shut unless you are holding it open.
The best…
Absolutely one of the best jewellery companies on the planet. I have three companies I use and this is one of them. They have fabulous well made designs where a lot of thought has gone into the meaning of each piece. I also love their recycling and green ethics, that means a lot these days. It’s so refreshing to find a company who thinks so much of others and the environment. Buy from them you will not be disappointed, they are the best!
Great quality jewellery at a good price…
Great quality jewellery at a good price point. Have items of their jewellery i've worn for years and they never tarnish
Always a great experience
Always a great experience. Quality items that look great and never disappoint. Had to return an item once and the customer service was outstanding. Highly recommend
Lovely designs but expensive for quality of gold plating
Lovely designs and I've bought several rings but the gold plating doesn't last longer than a few months. I had to return two rings as the plating went six weeks after wearing despite taking rings off when showering etc. The customer service was great and no quibbles on returns but at the price they are charging, it should last longer or they should charge less.
Happy customer
I am a repeat customer, love the designs at Daisy and great customer service.
Long time fan!
I have been buying from Daisy London for years and have been wearing their pieces for just as long without tarnish. Each piece has such a lovely design and I always receive so many compliments when I’m wearing them. Also, each package arrives so beautifully packed and occasionally with an additional treat or lovely note.
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