Daisy London Opiniões 

696
•
TrustScore: 4.5 em 5

4,7

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I have been buying from Daisy London for years and have been wearing their pieces for just as long without tarnish. Each piece has such a lovely design and I always receive so many compliments when I’... Ver mais

Classificada 5 em 5 estrelas

I don’t think 5 stars it’s not enough for this review !! I’ve ordered custom made ring with my daughters middle name ! George assisted like a pro !! All customers experience has been absolutely amaz... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I love Daisy jewellery, their designs are stunning and their customer service is top notch. I've brought lots of bits over the past few years. They have quick postage, great sales and a 2 year warra... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Best customer service I’ve received! After loving and wearing my necklace everyday for 2 years the gold plate started to fade. Contacted them to see if they offered repairs or re coating in 18ct gold... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Ourivesaria

Escrito pela empresa

Effortless, everyday jewellery with meaning.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

696 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 80% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(696)

66 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great

Really lovely good quality jewellery. Customer service is friendly and efficient.

8 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great company to deal with.

Great company to deal with.

I had a problem with a gift that someone had given me. I emailed the support team and they responded to my issue quickly and without any issues. Would definitely order from them in the future.

There jewellery is amazing!

1 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Superior customer service

I ordered a ring from Daisy and unfortunately received the wrong item. Contacted their customer service team - received a message the same day saying that they will send the correct ring next day delivery. George also advised that I could keep the other ring sent in error - what a lovely touch. Really impressed with the customer service and quality of their beautiful jewellery. Will definitely be placing many more orders, and can highly recommend this brand :)

30 de outubro de 2025
Opinião espontânea
logótipo da Daisy London

Resposta da Daisy London

Thanks so much for your review, Nerissa. We're very sorry that you initially received the wrong ring, but very glad our Customer Care team could resolve this for you and we hope you are now enjoying both rings :)

- The Daisy Team x

Classificada 5 em 5 estrelas

necklace

Very efficient company great quality product and very FAST delivery

22 de outubro de 2025
Opinião espontânea
logótipo da Daisy London

Resposta da Daisy London

Thank you for your kind review, David!

- The Daisy Team x

Classificada 5 em 5 estrelas

I bought a beautiful pair of earrings…

I bought a beautiful pair of earrings that are so quality made! I highly recommend. I also needed them resent due to an issue via mail and Daisy London customer service was so helpful and made sure I got my order within 2 days! I’m so happy I pulled the trigger on the earrings.

20 de outubro de 2025
Opinião espontânea
logótipo da Daisy London

Resposta da Daisy London

We're really happy to hear that you were able to receive your earrings after a bit of an issue with the delivery! We hope you are loving being able to wear them, Jean!

- The Daisy Team x

Classificada 5 em 5 estrelas

The very best customer service.

Daisy is my go to jewellery brand. They have beautiful designs that I don't see anywhere else. Most importantly they have fantastic customer service and they have always honoured their warranty on the rare occasion I have needed it. These days that is a true rarity.

17 de outubro de 2025
Opinião espontânea
logótipo da Daisy London

Resposta da Daisy London

Your review has made our day, Shadbolt — thank you! We’re thrilled our team could resolve this for you :)

- The Daisy Team x

Classificada 5 em 5 estrelas

Absolutely wonderful company / shop…

Absolutely wonderful company / shop with very understanding customer service. I had lost my ring I purchased from them and reached out to them to ask for a possible discount as I was quite upset about it. They offered to replace it for me for free which really meant a lot. Beautiful and meaningful jewellery too as I wouldn’t have been so upset if it wasn’t!
Will be purchasing again from them and recommending to friends/family.

9 de outubro de 2025
Opinião espontânea
logótipo da Daisy London

Resposta da Daisy London

Thank you so much for taking the time to write this lovely review, and we are so happy you've now got your beloved ring back! We hope you are enjoying being able to wear it again :)

- The Daisy Team x

Classificada 5 em 5 estrelas

Excellent & fast Customer Service

Beautiful jewellery based on five items - love the minimalistic design. Fast delivery and excellent customer service. Really like there is an eco option in terms of packaging.

5 de outubro de 2025
Opinião espontânea
logótipo da Daisy London

Resposta da Daisy London

We're really happy to hear that you've had a great experience start to finish, Yang! We hope you love your new jewellery.

- The Daisy Team x

Classificada 5 em 5 estrelas

The customer service team are great

The customer service team are great. George was extremely polite and helpful. I had an issue with a bracelet and he offered me a replacement straight away. I have already received the package. I appreciate the effort made by George and the policies that Daisy have in place that allow their team to put customers first.

26 de setembro de 2025
Opinião espontânea
logótipo da Daisy London

Resposta da Daisy London

We're so happy to hear this, Kat. Thanks so much for your lovely review!

- The Daisy Team x

Classificada 5 em 5 estrelas

After an initial issue with the…

After an initial issue with the bracelet breaking the customer service team were helpful and swift in replacing and dispatching a new one all within the same day. No messing around, no real questions asked just efficient which is great to experience as a customer in this day and age.

22 de setembro de 2025
Opinião espontânea
logótipo da Daisy London

Resposta da Daisy London

We're so glad that our Customer Care team were able to resolve this for you, Dominic - thank you so much for sharing your experience with us!

- The Daisy Team x

Classificada 5 em 5 estrelas

I had excellent customer care after I…

I had excellent customer care after I omitted to order the box for the necklace I ordered plus I forgot to add the 10% discount. When I wrote alerting the team to this error, they immediately gave me the discount and added the box to my order. I was surprised and pleased with the response. Impressive. Thank you Daisy.

15 de setembro de 2025
Opinião espontânea
logótipo da Daisy London

Resposta da Daisy London

We're really happy to hear this, Julia - thank you for taking the time to write such a kind review!

- The Daisy Team x

Classificada 5 em 5 estrelas

Emotional…

I cannot speak highly enough about this company. The customer service you receive is absolutely brilliant! I had an issue recently with a necklace that meant so much to me and could not be replaced. But thanks to the lovely George I now have something similar that I can wear close to my heart. I have ordered my jewellery from Daisy for years. Every Birthday and Christmas I hand over my wishlist to my family (sorry no shame) and Daisy never disappoint.

15 de setembro de 2025
Opinião espontânea
logótipo da Daisy London

Resposta da Daisy London

Wow, what a fantastic review! This is so lovely to hear, thank you for sharing your experience with us Laura :)

- The Daisy Team x

Classificada 5 em 5 estrelas

Beautiful jewellery, brilliant customer service

When my order arrived one of the items I received wasn’t what I’d ordered. These things happen and I contacted the Customer Services team - George was absolutely brilliant. The correct item was dispatched the same day, and I was told to keep the bracelet I’d been sent by mistake. Not only is the jewellery beautiful, Daisy’s customer service is fantastic. Thanks George!

17 de setembro de 2025
Opinião espontânea
logótipo da Daisy London

Resposta da Daisy London

Thank you for taking the time to share your experience, Sam - it means a lot to us! - The Daisy Team x

Classificada 5 em 5 estrelas

Amazing Customer Service

First of all amazing Customer Service. Initially Romania was not part of the delivery options and when I flagged that the team immediately assessed the customs impact and added it. Second they did not have my bday in the database and when they heard it was my bday they granted me the 15% discount. So far one of the best Customer Service I ever encountered. Plus the amazing design of the jewelry.

12 de setembro de 2025
Opinião espontânea
logótipo da Daisy London

Resposta da Daisy London

We are super happy to hear this, Irina - I'm glad we were able to sort this out and start shipping to Romania, thank you for flagging this to us!

We are very grateful for your lovely review :) - The Daisy Team x

Classificada 5 em 5 estrelas

For everyone

Nice jewellery, something for everyone. Nice gifts.

13 de setembro de 2024
Opinião espontânea
logótipo da Daisy London

Resposta da Daisy London

We're glad you think so too, Victoria!

- The Daisy Team x

Classificada 5 em 5 estrelas

Amazing customer service

Daisy offers beautiful range of jewellery with fast delivery. However, what I find exceptional is their customer service, specifically George. He has been beyond helpful, quick to response, very polite and managed to replace my faded rings swiftly.

10 de setembro de 2025
Opinião espontânea
logótipo da Daisy London

Resposta da Daisy London

We're super happy to hear this, Lenka. Thank you for choosing Daisy and for your kind review!

- The Daisy Team x

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