I have been buying from Daisy London for years and have been wearing their pieces for just as long without tarnish. Each piece has such a lovely design and I always receive so many compliments when I’... Ver mais
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I don’t think 5 stars it’s not enough for this review !! I’ve ordered custom made ring with my daughters middle name ! George assisted like a pro !! All customers experience has been absolutely amaz... Ver mais
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I love Daisy jewellery, their designs are stunning and their customer service is top notch. I've brought lots of bits over the past few years. They have quick postage, great sales and a 2 year warra... Ver mais
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Best customer service I’ve received! After loving and wearing my necklace everyday for 2 years the gold plate started to fade. Contacted them to see if they offered repairs or re coating in 18ct gold... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Effortless, everyday jewellery with meaning.
Informações de contacto
1st Floor - 54 Hatton Garden, EC1N 8HN, London, Reino Unido
- 02074047460
- info@daisyjewellery.com
- daisyjewellery.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 80% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Ordered the vintage teddy bear charm as…
Ordered the vintage teddy bear charm as a Christmas gift. It's gorgeous and I know the recipient will love it.
Great
Really lovely good quality jewellery. Customer service is friendly and efficient.
Great company to deal with.
Great company to deal with.
I had a problem with a gift that someone had given me. I emailed the support team and they responded to my issue quickly and without any issues. Would definitely order from them in the future.
There jewellery is amazing!
Their customer service is second to…
Their customer service is second to none.Thank you ❤️

Resposta da Daisy London
Very sympathetic to the return process…
Very sympathetic to the return process and replacement.

Resposta da Daisy London
Superior customer service
I ordered a ring from Daisy and unfortunately received the wrong item. Contacted their customer service team - received a message the same day saying that they will send the correct ring next day delivery. George also advised that I could keep the other ring sent in error - what a lovely touch. Really impressed with the customer service and quality of their beautiful jewellery. Will definitely be placing many more orders, and can highly recommend this brand :)

Resposta da Daisy London
necklace
Very efficient company great quality product and very FAST delivery

Resposta da Daisy London
I bought a beautiful pair of earrings…
I bought a beautiful pair of earrings that are so quality made! I highly recommend. I also needed them resent due to an issue via mail and Daisy London customer service was so helpful and made sure I got my order within 2 days! I’m so happy I pulled the trigger on the earrings.

Resposta da Daisy London
The very best customer service.
Daisy is my go to jewellery brand. They have beautiful designs that I don't see anywhere else. Most importantly they have fantastic customer service and they have always honoured their warranty on the rare occasion I have needed it. These days that is a true rarity.

Resposta da Daisy London
Absolutely wonderful company / shop…
Absolutely wonderful company / shop with very understanding customer service. I had lost my ring I purchased from them and reached out to them to ask for a possible discount as I was quite upset about it. They offered to replace it for me for free which really meant a lot. Beautiful and meaningful jewellery too as I wouldn’t have been so upset if it wasn’t!
Will be purchasing again from them and recommending to friends/family.

Resposta da Daisy London
Excellent & fast Customer Service
Beautiful jewellery based on five items - love the minimalistic design. Fast delivery and excellent customer service. Really like there is an eco option in terms of packaging.

Resposta da Daisy London
The customer service team are great
The customer service team are great. George was extremely polite and helpful. I had an issue with a bracelet and he offered me a replacement straight away. I have already received the package. I appreciate the effort made by George and the policies that Daisy have in place that allow their team to put customers first.

Resposta da Daisy London
After an initial issue with the…
After an initial issue with the bracelet breaking the customer service team were helpful and swift in replacing and dispatching a new one all within the same day. No messing around, no real questions asked just efficient which is great to experience as a customer in this day and age.

Resposta da Daisy London
I had excellent customer care after I…
I had excellent customer care after I omitted to order the box for the necklace I ordered plus I forgot to add the 10% discount. When I wrote alerting the team to this error, they immediately gave me the discount and added the box to my order. I was surprised and pleased with the response. Impressive. Thank you Daisy.

Resposta da Daisy London
Emotional…
I cannot speak highly enough about this company. The customer service you receive is absolutely brilliant! I had an issue recently with a necklace that meant so much to me and could not be replaced. But thanks to the lovely George I now have something similar that I can wear close to my heart. I have ordered my jewellery from Daisy for years. Every Birthday and Christmas I hand over my wishlist to my family (sorry no shame) and Daisy never disappoint.

Resposta da Daisy London
Beautiful jewellery, brilliant customer service
When my order arrived one of the items I received wasn’t what I’d ordered. These things happen and I contacted the Customer Services team - George was absolutely brilliant. The correct item was dispatched the same day, and I was told to keep the bracelet I’d been sent by mistake. Not only is the jewellery beautiful, Daisy’s customer service is fantastic. Thanks George!

Resposta da Daisy London
Amazing Customer Service
First of all amazing Customer Service. Initially Romania was not part of the delivery options and when I flagged that the team immediately assessed the customs impact and added it. Second they did not have my bday in the database and when they heard it was my bday they granted me the 15% discount. So far one of the best Customer Service I ever encountered. Plus the amazing design of the jewelry.

Resposta da Daisy London
For everyone
Nice jewellery, something for everyone. Nice gifts.

Resposta da Daisy London
Incredible customer service!
Incredible customer service!! One of the best!!

Resposta da Daisy London
Amazing customer service
Daisy offers beautiful range of jewellery with fast delivery. However, what I find exceptional is their customer service, specifically George. He has been beyond helpful, quick to response, very polite and managed to replace my faded rings swiftly.

Resposta da Daisy London
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