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Dalby Home & Gifts was founded by me! - Jeni in 2020 when our little family moved from sunny Surrey to start new adventures in the heart of Nottingham. The business is named after the style of house we bought 'The Dalby.' "When we saw it, it felt like a good luck charm!" With the love and passion of home décor and completing several interior design projects on my own home (Surrey/Nottingham) and offering advice to friends and family, I took the plunge to open my own business:- "I love everything about home décor. From designing a room from wall to ceiling and then adding the finishing touches with your own personal style. My dream is to offer the missing element to a home at affordable prices. Home décor not only can bring a living space to life, but can also be a great conversation starter!" My style is best described as modern living with a little mix of contemporary with vintage that can be seen throughout the collections. I am very thankful for every single order that comes in and I hope you love the collections just as much as I do.
4,4
15 opiniões
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Excellent service, fast delivery.
Items i purchased were excellent quality, matched description.
This was my first order & will be using Dalby Home & Gifts again.
Resposta da Dalby Home & Gifts
Thank you Karen for your lovely review. So glad you are happy with your purchases. xx
I ordered a lantern, the pricing was good (I had bought a larger one elsewhere), delivery was quick, lantern, which was quite fragile arrived, well packed, no damage. All very straightforward and a satisfied customer.
Resposta da Dalby Home & Gifts
Thank you Sarah for your lovely review.
Very helpful, good communication throughout, tried to help source some other artworks i was after. Wont hesitate to use again in the future.
Resposta da Dalby Home & Gifts
Thank you David for you lovely review. Contact me anytime if I can help with any further requests x
Resposta da Dalby Home & Gifts
Thank you for your review x
Excellent customer service and communication they aquired the item i was struggling to find elsewhere will definitely use again very friendly and warm service.
Resposta da Dalby Home & Gifts
Thank you Paul for your wonderful review. I strive to offer excellent customer service and products. Hope you shop with us again.
There was no Information about taxes to deliver to Germany and another 7.5€ for the service to Pay the taxes at the house door.That is Not fair…
Resposta da Dalby Home & Gifts
I am very disappointed with the review as I sent you an email on 31 October (the day after you placed order) advising you of BREXIT and possible customs charges or taxes. Please see extract of the email:
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Hello Dieter
Thank you for order. If not already known, please see below regarding BREXIT information. This is under the International shipping on our website.
BREXIT Information (upon placing order)
If you are ordering outside of the UK, you may now be required to pay any customs charges or taxes. We are not responsible for any of these charges that may occur.
If you are unsure if you will have to pay any customs taxes or duty charges we would recommend contacting your local customs office for more information.
If you refuse to pay these charges you will not be refunded the shipping cost when we receive the parcel back to us. You will be responsible for the return of this parcel.
Please ensure you are happy with this before placing an order outside of mainland UK.
I also repeated the BREXIT information in German.
I waited for a reply. As I had not received one, I processed your order on 3 November.
The above is the same for the majority if not all UK based small businesses.
A link is found at the bottom of the website along with other quick links - https://dalbyhomeinteriors.co.uk/pages/international-shipping
Resposta da Dalby Home & Gifts
Thank you Tara for your review x
Lovely item and great customer service. I would definitely recommend!
Resposta da Dalby Home & Gifts
Thank you Catherine for your lovely review x
Fabulous item great value for money beautifully made
Resposta da Dalby Home & Gifts
Thank you Jacqui for your lovely review x
Lovely item and a great seller who goes that extra mile. Good communication throughout the process & speedy posting. Thank you 🙏
Resposta da Dalby Home & Gifts
Thank you Nina for your lovely review. Always here if you need anything x
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