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Dance Direct Opiniões 287

TrustScore: 4 em 5

4,1

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Classificada 5 em 5 estrelas

Great product at a reasonable price. Item was delivered quicker than stated and came packaged really well. I especially like that each item comes in its own carry case. Ordering was quick and simple.... Ver mais

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Classificada 5 em 5 estrelas

Great leotard with lots of stretch and it washes well. Good design of inner bra shelf for support, happy and confident teenager!

A empresa respondeu

Classificada 5 em 5 estrelas

So helpful, when shipment didn’t arrive, shipped duplicate order to ensure shoes arrived in time for the show!

A empresa respondeu

Classificada 2 em 5 estrelas

I paid extra for next day delivery and received it 2 days later, if I knew it wasn’t going to come next day I wouldn’t have paid the extra cost. When I received them they were ripped but unfortunately... Ver mais

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Informações sobre a empresa

  1. Loja de artigos para dança
  2. Companhia de dança

Escrito pela empresa

Dance Direct is proud to be the UK's largest dancewear retailer, with over 15,000 products ready to inspire every dancer. Your ultimate one-stop shop for all things dance, we offer an extensive range of dancewear and costumes for both the studio and the stage. Shop leading brands including Bloch, Capezio and Dansez, alongside our most trusted own brands, 1st Position and Revolution. We’re passionate about providing high-quality, affordable dancewear and costumes to the dance community. We take pride in helping dancers pursue their dreams with confidence — without worrying about the cost. Enjoy free UK delivery on orders over £50, plus free returns, so you can shop with complete confidence. We’re here to help you take the next step in your dance journey.


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

287 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 5 em 5 estrelas

So helpful

So helpful, when shipment didn’t arrive, shipped duplicate order to ensure shoes arrived in time for the show!

29 de abril de 2026
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Resposta da Dance Direct

Dear Lisa

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers. Glad you got the correct shoes in time!

Classificada 5 em 5 estrelas

Fast delivery,

30 de abril de 2026
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Resposta da Dance Direct

Dear Gerri
Thank you for your review. It is good to hear your order arrived quickly.

Classificada 5 em 5 estrelas

Excellent products

Excellent products. Super fast delivery

30 de abril de 2026
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Resposta da Dance Direct

Dear Lucy
Thank you for the review. We are so pleased that you are happy with the quality of your goods and the speed of delivery.

Classificada 5 em 5 estrelas

Great product at a reasonable price.

Great product at a reasonable price.
Item was delivered quicker than stated and came packaged really well. I especially like that each item comes in its own carry case. Ordering was quick and simple.

27 de abril de 2026
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Resposta da Dance Direct

Dear Sarah
Thank you for the review. We love to hear that we have exceeded expectations. We always try to give the best value for money and pride ourselves on our product selection.

Classificada 5 em 5 estrelas

good product and quick delivery

The product is good and great quality, plus it was delivered quickly which made my daughter happy

29 de abril de 2026
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Resposta da Dance Direct

Dear Kevin
Thank you for the 5 stars, it makes our day when we hear positive comments and are delighted that we have made your daughter happy.

Classificada 5 em 5 estrelas

Perfect service as always

Perfect service as always

29 de abril de 2026
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Resposta da Dance Direct

Dear Lisa
Thank you for your review. It is good to hear that you are happy with our service and I will pass your comment on to the team.

Classificada 2 em 5 estrelas

The size was smaller than the first…

The size was smaller than the first order and was bothe the same size

6 de maio de 2026
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Resposta da Dance Direct

Dear Tina
I am sorry you had an issue with the sizing. The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit. Our team are always ready to help resolve any problems so please get in touch.

Classificada 5 em 5 estrelas

Fast delivery

Fast delivery

29 de abril de 2026
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Resposta da Dance Direct

Dear Beth
Thank you for your review. It is good to hear your order arrived promptly.

Classificada 1 em 5 estrelas

Sizing awful

Sizing awful

2 de março de 2026
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Resposta da Dance Direct

Dear Deborah
I am sorry you had sizing issues. The manufacturers all work to different sizing standards and we publish their charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit. We offer a 28 day no quibble returns policy to allow customers time to try on their goods when they have been delivered and return them with a free Royal Mail returns label if they don't fit. The goods are then refunded with the return being processed within 14 days of receipt.

Classificada 4 em 5 estrelas

Shoes arrived as described and great…

Shoes arrived as described and great price. Only thing was it took ages to be refunded for the pair I didn't want.

3 de fevereiro de 2026
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Resposta da Dance Direct

Dear Anna
Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to refund within 14 working days of receipt of returns and am sorry if your refund took longer than this.

Classificada 1 em 5 estrelas

Bought dance shoes for my daughter

Bought dance shoes for my daughter, they were the wrong size. I sent them back and never received my refund despite contacting them.

1 de fevereiro de 2026
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Resposta da Dance Direct

Dear Robert

I am very sorry to hear that you have not received a refund for the shoes you purchased in October. I have looked and can find no record of any email communication between us and no record of a return. Please contact hello@dancedirect.com who will help you resolve this issue.

Classificada 5 em 5 estrelas

Great leotard with lots of stretch and…

Great leotard with lots of stretch and it washes well. Good design of inner bra shelf for support, happy and confident teenager!

6 de maio de 2026
logótipo da Dance Direct

Resposta da Dance Direct

Dear Joanna
Thank you for the wonderful review. We are so pleased that you are happy with the quality of your goods. We’re passionate about our products which have been specifically designed for dance and movement and we always try to give the best value for money.

Classificada 1 em 5 estrelas

Black leotard

Bought on 25 march, returned on the 27th as it was too small. Have never received a refund

25 de março de 2026
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Resposta da Dance Direct

Dear Lynn
I am sorry you have not received your refund. One of the Customer Service team is looking into this for you. If you could let them know the tracking number for the return this will help them and they will be in contact with you shortly.

Classificada 5 em 5 estrelas

Good quality dancewear

Good quality dancewear. Reasonable prices and speedy delivery.

28 de abril de 2026
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Resposta da Dance Direct

Dear Jackie
Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our delivery service.

Classificada 5 em 5 estrelas

Ordering was simple

Ordering was simple. Delivery was timely.

27 de abril de 2026
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Resposta da Dance Direct

Dear Sue
Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Classificada 5 em 5 estrelas

All good

Delivered on time

24 de abril de 2026
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Resposta da Dance Direct

Dear George
Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Classificada 5 em 5 estrelas
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Resposta da Dance Direct

Dear Hayley
Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Classificada 5 em 5 estrelas

Items received on time

Items received on time. Quality of shoes are excellent.

22 de abril de 2026
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Resposta da Dance Direct

Dear Sue
Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our swift delivery.

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