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Dance Direct Opiniões 287

TrustScore: 4 em 5

4,1

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Great product at a reasonable price. Item was delivered quicker than stated and came packaged really well. I especially like that each item comes in its own carry case. Ordering was quick and simple.... Ver mais

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Classificada 5 em 5 estrelas

Great leotard with lots of stretch and it washes well. Good design of inner bra shelf for support, happy and confident teenager!

A empresa respondeu

Classificada 5 em 5 estrelas

So helpful, when shipment didn’t arrive, shipped duplicate order to ensure shoes arrived in time for the show!

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Classificada 2 em 5 estrelas

I paid extra for next day delivery and received it 2 days later, if I knew it wasn’t going to come next day I wouldn’t have paid the extra cost. When I received them they were ripped but unfortunately... Ver mais

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Informações sobre a empresa

  1. Loja de artigos para dança
  2. Companhia de dança

Escrito pela empresa

Dance Direct is proud to be the UK's largest dancewear retailer, with over 15,000 products ready to inspire every dancer. Your ultimate one-stop shop for all things dance, we offer an extensive range of dancewear and costumes for both the studio and the stage. Shop leading brands including Bloch, Capezio and Dansez, alongside our most trusted own brands, 1st Position and Revolution. We’re passionate about providing high-quality, affordable dancewear and costumes to the dance community. We take pride in helping dancers pursue their dreams with confidence — without worrying about the cost. Enjoy free UK delivery on orders over £50, plus free returns, so you can shop with complete confidence. We’re here to help you take the next step in your dance journey.


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

287 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 5 em 5 estrelas

Easy return

Swift delivery. First time order and the item was too small, no quibble; refund was made very soon after return had been received.

20 de abril de 2026
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Resposta da Dance Direct

Dear Annika
Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers. It is always good to hear that the returns process went smoothly for you.

Classificada 5 em 5 estrelas

Easy checkout & fast shipping

Easy checkout, fast shipping, all around good experience getting what I needed to start tap.

13 de abril de 2026
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Resposta da Dance Direct

Dear Tayler
Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team. We hope you enjoy your tapping.

Classificada 5 em 5 estrelas

Prompt response and good quality…

Prompt response and good quality product.

1 de novembro de 2025
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Resposta da Dance Direct

Dear Wendy
Thank you for the review. We are so pleased that you are happy with the quality of your goods and the way we dealt with your order.

Classificada 3 em 5 estrelas

The tracking is not very clear and…

The tracking is not very clear and friendly

9 de abril de 2026
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Resposta da Dance Direct

Dear Angel I am sorry you are not happy with the tracking. When we despatch a parcel it is given a tracking number by the Courier and it is their website that Tracking Information is shown on. At IDS we have no jurisdiction over their tracking methods as we too are subject to the information they give us. I hope your parcel is delivered to you in Argentina soon.

Classificada 1 em 5 estrelas

The size is wrong

15 de abril de 2026
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Resposta da Dance Direct

I am sorry that the ballet shoes did not fit. The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit. We offer a 28 day no quibble returns policy to allow customers time to try on their goods when they have been delivered and return them with a free Royal Mail returns label if they don't fit. If you need help please contact hello@dancedirect.com who will help you.

Classificada 5 em 5 estrelas

Great product and very helpful customer…

Great product and very helpful customer service team

9 de fevereiro de 2026
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Resposta da Dance Direct

Dear Pip
Thank you for the review. We are so pleased that you are happy with the quality of your goods and the help you received from our customer service team. I will pass on your comments.

Classificada 5 em 5 estrelas

Great product good quality and perfect…

Great product good quality and perfect fit

7 de abril de 2026
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Resposta da Dance Direct

Dear Sharon
Thank you for the review. We are so pleased that you are happy with the quality and fit of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Classificada 5 em 5 estrelas

I needed to to do return and had some…

I needed to to do return and had some troubles sending the package back. Customer service were great helping me to refund the item, thank you so much!

7 de abril de 2026
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Resposta da Dance Direct

Dear Sari
Thank you for your review. It is good to hear that you are happy with our customer service helping you with the refund and I will pass your comments on to the team.

Classificada 5 em 5 estrelas

Really good service and good quality clothing

The service was very good, fast delivery and well packaged arrived safely and on time. Website was easy to order from and very informative. Good quality clothing.

7 de abril de 2026
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Resposta da Dance Direct

Dear Andrew
Thank you for the wonderful review about all aspects of our company. It is really nice to hear positive comments and I will pass them on to everyone here.

Classificada 5 em 5 estrelas

Good service fast delivery

7 de abril de 2026
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Resposta da Dance Direct

Dear Lindsay
Thank you for your review. It is good to hear that you are happy with our service and speed of delivery. I will pass your comments on to the team.

Classificada 5 em 5 estrelas

Speedy service

Dispatch & delivery were much quicker than expected, thank you!

13 de abril de 2026
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Resposta da Dance Direct

Thank you for the review. We love to hear that we have exceeded expectations.

Classificada 5 em 5 estrelas

Good value product and delivered…

Good value product and delivered promptly

13 de abril de 2026
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Resposta da Dance Direct

Dear Peter
Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase. We always try to give the best value for money and pride ourselves on our product selection.

Classificada 5 em 5 estrelas

Quick and simple

3 de dezembro de 2025
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Resposta da Dance Direct

Dear Thora
Thank you for the review. We are so pleased that you are happy with the website and our speed of delivery.

Classificada 5 em 5 estrelas

Had item in stock

Had item in stock, good price and fast delivery.

1 de dezembro de 2025
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Resposta da Dance Direct

Dear Charmaine
Thank you for the 5 stars it makes our day when we hear positive comments. We look forward to being your supplier of choice for many years to come.

Classificada 5 em 5 estrelas

Good vendor

Good description, Quick shipping and I received exactly what I ordered. Very happy, thanks 😊

1 de abril de 2026
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Resposta da Dance Direct

Dear Marianne
Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers. After many years of serving the dance community we know how important it is to provide quality in both goods and service.

Classificada 5 em 5 estrelas

Satisfied Up to date information

Up to date information. Delivery excellent by post.

10 de abril de 2026
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Resposta da Dance Direct

Dear Doreen
Thank you so much for your kind words! We’re delighted to hear that your delivery arrived promptly as we know how important it is to be able to rely on getting what you want when you want it.

Classificada 5 em 5 estrelas

Easy to order

Easy to order. Great prices and delivery. Return was easy to do and exchange footwear.
Will definitely shop here again!

1 de março de 2026
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Resposta da Dance Direct

Dear Nikki
Thank you for the 5 stars it makes our day when we hear positive comments and I will pass them on to the team.

Classificada 5 em 5 estrelas

A great experience

The dancewear was great quality with timely shipping. I ordered the wrong size and DanceDirect were very good in letting me return and refund it. Great experience!

1 de dezembro de 2025
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Resposta da Dance Direct

Dear Amy-Sofia
Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers and give a positive experience.

Classificada 5 em 5 estrelas

Good quality products

Good quality products. Satisfactory delivery times. Easy to navigate website.

2 de fevereiro de 2026
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Resposta da Dance Direct

Dear Amanda
Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

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