The customer service provided to me firstly by the staff at the Windermere shop and then more especially by Amelia from the Head Office at Grimsby were second to none. The work undertaken in the works... Ver mais
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Leia as opiniões dos outros
I love my Daniella Draper jewellery...its beautifully made and very special to me. Ladies in Lincoln store are always very friendly and obliging. I will be a repeat customer in the future as I have be... Ver mais
Nina and I would like to say a huge Thank you to the lovely ladies who took care of us today in Grimsby, when booked for Nina’s ear piercing. Victoria, Shannon & Sara were so lovely and friendly thr... Ver mais
A empresa respondeu
Very quick to reply to my email to discuss a ring project! Very happy with the politeness of the response and pointed me towards the right person/department straight away! Great customer service!... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Daniella Draper
Escrito pela empresa
Multi-award winning, British jewellery designer Daniella Draper graduated with a degree in Jewellery Design from Central St. Martins in 2009 and returned to her home roots of Lincolnshire to start her business. Inspired by nature, history, travel and romance, Daniella makes high quality pieces to stand the test of time, creating future heirlooms for now and generations to come.
An independent family-run business with six standalone stores in the UK, including Cleethorpes, Lincoln, Beverley, Grimsby, Leeds and Windermere. All pieces are handcrafted in England using recycled silver or gold, and ethically sourced gemstones. The luxury jewellery brand has been certified by Positive Luxury as a brand to trust “meeting the highest standards of verified innovation and environment performance.Informações de contacto
Daniella Draper E/17 The Enterprise Village, Prince Albert Gardens, DN31 3AT, Grimsby, Reino Unido
- 01472 351341
- customerservice@danielladraper.com
- danielladraper.com
5,0
Excelente
1 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent aftercare service by staff in…
Excellent aftercare service by staff in the cleethorpes shop as always! My original silver cuff bangle had become misshapen and scratched when I had an accident and the workshop had it looking like new in no time! Top marks! 🫶👌
21 de abril de 2026
Resposta da Daniella Draper
Hi Linda, thank you for taking the time to leave such great feedback. We are so pleased to hear we were able to restore your bangle for you, we hope you enjoy wearing it! Kind regards, Team DD X
Very friendly and very good advice…
Very friendly and very good advice customer service is always good 😊
18 de abril de 2026
Resposta da Daniella Draper
Hi Dawn, thank you for taking the time to leave us a lovely 5* review. We are so pleased the team were able to help with your query and we hope to see you in store again soon! Kind regards, Team DD X
Very helpful and friendly staff in the…
Very helpful and friendly staff in the Lincoln store. The bracelet I hoped to buy wasn't available in the rope colour I wanted but was delivered by post , beautifully wrapped a few days afterwards as promised by the staff. Absolutely beautiful bracelet.
21 de abril de 2026
Resposta da Daniella Draper
Hi Catherine, thank you for taking the time to leave us a lovely 5* review. We are so pleased the team were able to help with your order and we look forward to seeing you shop with us again soon! Kind regards, Team DD X
Very good service and product
Very good service and product
Will return in the future
18 de abril de 2026
Resposta da Daniella Draper
Hi David, thank you for taking the time to leave us such a lovely 5* review. We hope you love your order and we hope to see you shop with us again soon! Kind regards, Team DD X
Resposta da Daniella Draper
Hi, thank you for leaving us such a lovely 5* review. We are so pleased to hear you enjoyed your experience shopping with us and we hope to see you in store again soon. Kind regards, Team DD X
Always great service and lovely staff
Always great service and lovely staff, very knowledgeable.
17 de abril de 2026
Resposta da Daniella Draper
Hi Deborah, thank you for taking the time to leave us a lovely 5* review. We are so pleased you enjoyed your visit to store and we look forward to seeing you again soon. Kind regards, Team DD X
Beautiful shop
Beautiful shop, very friendly, helpful and professional staff. We did not know exactly what we wanted, but found the wonderful rings on the first jewellers shop visit @ Daniella Draper.
20 de abril de 2026
Resposta da Daniella Draper
Hi Nick, thank you for your 5* review! We are so pleased you were able to find the perfect rings in store. We hope to see you again in the future! Kind regards, Team DD x
Love the Brand and service
I use the Lincoln shop a lot for my partner and mother and always find the ladies extremely helpful. Especially when it comes to ideas. We love the quality of the jewellery never had any issues.
19 de abril de 2026
Resposta da Daniella Draper
Hi Gina, thank you for your 5* review, it is great to hear you regularly shop with Daniella Draper for gifts for your partner and mum. Thank you for your loyalty and support to DD! Kind regards, Team DD x
Daniella Draper Windermere
Have purchased several items from the windermere store and on every occasion the staff have been very helpful and patient whilst I decide on which beautiful piece of jewellry to buy. Beautiful, stylish jewellry. Highly recommend.
3 de maio de 2026
Opinião espontânea
Resposta da Daniella Draper
Hi Gilly, thank you for your 5* review for our Windermere team! We hope to see you in store again soon. Kind regards, Team DD x
Two assistants were very helpful
20 de abril de 2026
Resposta da Daniella Draper
Hi Doreen, thank you so much for your 5* review! Kind regards, Team DD x
I have multiple DD pieces
I have multiple DD pieces. Quality is fantastic, service is always exceptional. That’s why I keep coming back!
Although can we have a store in Milton Keynes please?
20 de abril de 2026
Resposta da Daniella Draper
Hi Sarah, thank you for your 5* review! We are so pleased to hear you are happy with the quality of DD pieces and always receive excellent service from our teams. I will be sure to pass on your store suggestion to the relevant department! Kind regards, Team DD x
Great purchasing experience
Great purchasing experience, staff very helpful and knowledgeable about their range of products. Many thanks to the member of staff who served us, I think her name was Tracey. We will definitely return for more future purchases.
2 de maio de 2026
Opinião espontânea
Resposta da Daniella Draper
Hi there, thank you for your 5* review for Tracy and the team! We hope to welcome you in store again in the near future. Kind regards, Team DD x
Very helpful and quick delivery
Very helpful and quick delivery. Friendly team, special thanks to Amelia
20 de abril de 2026
Resposta da Daniella Draper
Hi Beverley, thank you for your 5* review for Amelia and the team! Kind regards, Team DD x
Excellent Service
Always such a great experience when visiting Daniella Draper Lincoln, Tracy and the team always give us such excellent service. That’s why we keep going back!!
25 de abril de 2026
Opinião espontânea
Resposta da Daniella Draper
Hi Ali, thank you for your 5* review! It is great to hear you always have a great shopping experience with Tracy and the team. We hope to welcome you back in store in the near future! Kind regards, Team DD x
I have recently visited the shops in…
I have recently visited the shops in Lincoln and Leeds. The shops are both beautiful, stylish and welcoming, the staff are friendly, helpful and professional. The products are beautiful, always a pleasure to make a Daniella Draper purchase
18 de abril de 2026
Resposta da Daniella Draper
Hi Lisa, thank you for your 5* review for our Lincoln and Leeds stores! We hope to welcome you into one of our stores again in the near future. Kind regards, Team DD x
Tracy - Lincoln store
Tracy at the Lincoln store is brilliant.
She is very helpful and her service always comes with a big smile! Thank you!
1 de maio de 2026
Opinião espontânea
Resposta da Daniella Draper
Hi Sammy, thank you for your 5* review for Tracy and Team Lincoln! Kind regards, Team DD x
Lovely store
Tracy at Lincoln store made me feel welcome from start to finish, and we picked my dream ring. I would definitely recommend the store. Thank you for all you help xx
25 de abril de 2026
Opinião espontânea
Resposta da Daniella Draper
Hi Karyn, thank you for your 5* review! We are so pleased you were able to pick the perfect ring and you felt welcomed in store throughout the whole experience. Kind regards, Team DD x
Excellent design, quality and service!!
The design, quality and customer service at DD is second to none!!
Everytime I (or my husband 🤪) visit the Lincoln store, Tracy is so helpful and makes sure we are well looked after!!
We wouldn’t go anywhere else!
Thanks DD, and thanks Tracy 😘
24 de janeiro de 2026
Opinião espontânea
Resposta da Daniella Draper
Hi Stacey, thank you for your 5* review! It is great to hear Tracy and team Lincoln always make your visit to store an enjoyable one! Kind regards, Team DD x
Daniella Draper Lincoln- simply the best…
I can’t praise Daniella Draper store in Lincoln enough. The staff are always so friendly and helpful whilst still being professional. Nothing is too much trouble. Whilst all the staff are wonderful, Tracy in particular has been super supportive to me and my husband. We’ve had some tough times and a lot of my jewellery is very sentimental. None of the staff are pushy and they listen to what matters to their customers. With a varying price range there is something for everyone.
14 de fevereiro de 2026
Opinião espontânea
Resposta da Daniella Draper
Hi Debbie, thank you for taking the time to write such a lovely review for Tracy and team DD Lincoln. It is great to hear you always have a great shopping experience when shopping with us. We hope to welcome you in store again in the near future! Kind regards, Team DD x
Always a wonderful experience at the…
Always a wonderful experience at the Beverley store. Staff very friendly and helpful
2 de maio de 2026
Opinião espontânea
Resposta da Daniella Draper
Hi Kate, thank you for your 5* review for our Beverley team! Kind regards, Team DD x
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