I ordered glasses on 4/21. It’s now 5/12 and they state they are still in production. Customer Service says a stylist sent an email requesting a picture of me wearing frames. There was no email thoug... Ver mais
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I've used David Kind for my sunglasses the past 8 years, ordering at least one pair per year. I've yet to be disappointed by their glasses, with amazing lightweight frames and the highest-quality le... Ver mais
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I don't remember how many years I've had my first pair of glasses from David Kind. Five years ago, I sent them back for refreshing and new lenses. They're still perfectly functional, just a little wor... Ver mais
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Second pair of glasses from David Kind. I previously purchased optical glasses w/ a sunglasses clip, and recently snagged a pair of optical glasses with transition lenses. After 3 years of wearing, ac... Ver mais
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Informações sobre a empresa
Informação fornecida por diversas fontes externas
Premium online eyewear hand-selected for you by a professional optician. 6 frames to try on at home for 6 days. Free shipping both ways.
Informações de contacto
722 Genevieve Street, Suite G, 92075, Solana Beach, Estados Unidos da América
- 800-995-2032
- support@davidkind.com
- davidkind.com
3,9
Bom
223 opiniões
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Outstanding product and excellent…
Outstanding product and excellent customer service.
14 de janeiro de 2021
Resposta da DAVID KIND
Thank you so much!
I placed my order in early November &…
I placed my order in early November & didn’t receive it until after the new year. I also feel like they made need some fine adjustments on the nose area & pressure point behind my ears. I have experienced some really pronounced indentation on my nose. So I feel like a local optical shops would work better for me. I won’t be sending them back to take care of these issues because of the time it would likely take.
10 de janeiro de 2021
Resposta da DAVID KIND
Hi Debbie, thank you for your feedback. I apologize that we hit some road bumps that caused delays and then USPS had misrouted/lost your glasses for way too long - completely frustrating. We had started a replacement pair for you assuming USPS had lost the package and issued a small refund due to the mishap. Luckily, the original pair finally showed up. Again, we really apologize for this, for this is not the norm. We are happy to adjust the frames for you if needed, but understand the resistance after the mailing issue. We hope we can assist in the future.
Great customer service and high quality…
Great customer service and high quality products.
5 de janeiro de 2021
Resposta da DAVID KIND
Thank you for the kind words! :)
took some time to get receive my order
took some time to get receive my order, but i was satisfied overall. excellent customer service
4 de janeiro de 2021
Resposta da DAVID KIND
Thank you :)
Very nice quality glasses and helpful…
Very nice quality glasses and helpful staff that made sure all my questions were answered.
16 de dezembro de 2020
Resposta da DAVID KIND
Our pleasure, thanks Autumn!
Tightening up and new lenses are great
Tightening up and new lenses are great. My small complaint is that the area inside the frame where it meets the lens was not cleaned up (they're clear frames).
*EDIT* - quick response from Sami and offered to remedy the situation immediately. The team from DK has offered excellent customer service and I'll be buying another pair soon.
9 de dezembro de 2020
Resposta da DAVID KIND
Hi there! Bummed to hear this, but happy to help. We can definitely take care of this for you. Please reach out to optician@davidkind.com
Awesome customer service and I loved…
Awesome customer service and I loved the frame suggestions for me to choose from.
13 de novembro de 2020
Resposta da DAVID KIND
Wonderful, thanks Lindsey!
Beautiful glasses for small faces and…
Beautiful glasses for small faces and any face! Wonderful customer service as well
10 de novembro de 2020
Resposta da DAVID KIND
Thank you :)
my glasses were made correctly and…
my glasses were made correctly and arrived quickly. I will buy from David Kind again
29 de outubro de 2020
Resposta da DAVID KIND
Thank you!
Resposta da DAVID KIND
Thank you :)
High quality and stylish…
Found high quality and stylish prescription sunglasses for my daughter. She enjoyed the try-on at home experience and loves her new glasses.
27 de outubro de 2020
Resposta da DAVID KIND
Wonderful, thank you :)
Resposta da DAVID KIND
Thanks!
Great experience up until order submission
Great experience up until the point I submitted my order. Limited visibility to when it was going to ship and how long production would take.
15 de outubro de 2020
Resposta da DAVID KIND
Hi LG, we always want to improve our experience, so we really value your feedback! Just a note, glasses typically take 7-10 working days to be made which is listed on our website and in emails (some have been taking 10-14 due to the pandemic). If you need more transparency, then you can always email us at optician@davidkind.com and we usually can get more info for you within a 1-2 hours.
Sami has been a very responsive and…
Sami has been a very responsive and helpful point of contact. Can't say anything better about her customer service throughout the process on more than one occasion.
11 de outubro de 2020
Resposta da DAVID KIND
Thank you :)
Great Quality
Frames received in kit were of the highest quality. Limited selection, but the quality and styles offered make up for this to some extent. Good client service from the stylist; friendly interaction during a requested phone call needed for clarification. In the end, I was not able to move forward - but next time around I hope to find the right frames for my needs and try again.
3 de outubro de 2020
Opinião espontânea
Resposta da DAVID KIND
Thank you :)
Needed to replace my existing DavidKind…
Needed to replace my existing DavidKind glasses. Emailed and called.
Process was easy and efficient. Wearing a great pair of glasses again!
1 de outubro de 2020
Opinião espontânea
Resposta da DAVID KIND
Our pleasure, thanks John!
Stellar experience and stunning glasses
From the initial interaction of selecting test frames on the website through the delivery of my chosen glasses, the process was simple, efficient and thorough . Having in-person glasses measurements and fittings for more than 30 years, I was concerned that an online order would surface fit issues . Au contraire! These glasses are amazing and perfect . Having been assigned a DK personal assistant proved helpful and reassuring . Wouldn't hesitate to order again
27 de setembro de 2020
Opinião espontânea
Resposta da DAVID KIND
Thanks Ron!! We try hard to make it easy for you, especially since buying eyeglasses can be complicated sometimes. We are so glad you had a great experience :)
Excellent customer service and fitting
Excellent customer service and fitting! Great overall experience and new glasses!
14 de setembro de 2020
Opinião espontânea
Resposta da DAVID KIND
Thank you, we appreciate it!
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