David Nieper Opiniões 524

TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I Cannot rate this company highly enough. They manage to combine old fashioned very personal service, whilst being totally professional with a very quick turnround . I have ordered quite a few thing... Ver mais

Classificada 5 em 5 estrelas

Attentive service. Any delays are always reported by a personal phone call from customer services. Always delivered wrapped in tissue and in a white box. The clothes themselves are beautifully made... Ver mais

Classificada 3 em 5 estrelas

The fabric photographed better than it looked. In reality I found the colours dull and almost dirty looking. A pattern colour almost an odd pinky beige which was not flattering. After considering th... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

David Nieper use good quality cloth which is less likely to crease than other manufacturers and wash well which is very important to me. The clothes are good to pack for travel too. Another attractio... Ver mais

Informações sobre a empresa

  1. Loja de roupa

Escrito pela empresa

Luxury classic clothing for women over 50, luxury ladies' nightwear, travelwear and knitwear. Exclusively Made in England by David Nieper


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

524 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 3 em 5 estrelas

Colour not as expected

I bought my top to go with some white trousers for a special occasion. The ‘white’ in my top is not white but verging on cream/yellow - enough to not be able to wear it with white trousers - as in displayed in your catalogue. I love turquoise and white but was really disappointed as colouring was not as expected. Bought for event 26/07/25 and unfortunately not looked at prior so assuming too late to complain/return as purchased a few weeks ago.

26 de julho de 2025
Opinião espontânea
logótipo da David Nieper

Resposta da David Nieper

I am so sorry that your orde was not as expected. We offer a 90 day returns policy so please return your order and we will promptly refund or exchange. Alternatively, please call us on 01773 836000 if you prefer to have a chat about it. Best wishes, Amanda.

Classificada 2 em 5 estrelas

Strange

I recently bought a top for my mother, but strangely, their data got mixed up and my mother was sent an email about it. Concerned at this data breach, I messaged them but they seemed to think that it was somehow my fault. They even accidently copied me in on anminternal email. I lost confidence in them after that.

4 de julho de 2025
Opinião espontânea
logótipo da David Nieper

Resposta da David Nieper

I have tried to contact you regarding this issue and am disappointed that you have been unable to reply to me directly. I am so sorry that your mother received an email regarding delivery which spoilt the surprise. We have stringent systems in place to ensure data is secure and this error was not due to a data breach. Once again, I ask you to contact me on 01773 836000 or by email at customer.services@davidnieper.co.uk. Yours sincerley, Amanda Wain.

Classificada 3 em 5 estrelas

The dress was beautiful but

The dress was beautiful, lovely colours but too short. I have since bought new underskirts to be able to wear it but would still have preferred it an inch or two longer.

9 de julho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

I am still waiting for my garment

I am still waiting for my garment, which was intended to be a birthday present, and taken away on holiday with me (both these dates have passed). I did receive a call advising me that you were still awaiting delivery of the fabric. I appreciate the call, but am still disappointed.

3 de agosto de 2025
Opinião espontânea
logótipo da David Nieper

Resposta da David Nieper

I am really sorry that you haven't received your order. I have sent a message, via Trustpilot, asking for your details so that we can contact you to find out what has happened. In the meantime, if you see this response, please call us on 01773 836000 so that we can investigate. With kind regards, Amanda.

Classificada 5 em 5 estrelas

Best customer care

I ordered an item in the sale in the wrong size. I telephoned customer service to arrange changing the size. Because it was a sales item I thought it would sellout before I could return.
The lady I spoke to could not have been more helpful. She immediately checked if the size was available but down to two left so she arranged dispatch of the new item and I now have confirmation that my refund is being processed. I’m just grateful it was made so easy for me.

1 de agosto de 2025
Opinião espontânea
Classificada 3 em 5 estrelas

Recently bought a dress Pf4469

Recently bought a. Linen blend dress - tried it on and the sleeves felt very tight. Delivery this time was quite good,but have had to wait a while in the past.

21 de julho de 2025
Opinião espontânea
logótipo da David Nieper

Resposta da David Nieper

I am really sorry that the sleeves on your new dress feel tight. Please call our customer services team on 01773 836000 to see how we can help. We offer a 90 day returns policy for all unworn garments.
Best wishes, Amanda

Classificada 5 em 5 estrelas

Really outstanding quality nightdress

Really outstanding quality nightdress, there is no other company in UK making exactly what I want! I really wanted to purchase a half dozen! Beautifully presented on delivery from An Post and not DPD courier etc

1 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

David Nieper is a reliable

David Nieper is a reliable, caring, considerate and efficient company. I have always been delighted with every garment I have purchased from them - whether dresses, sleepwear, trousers, tops or knitwear.
I appreciate the individual attention long distance and I have enjoyed visiting the factory as well.

25 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

The service was second to none

The service was second to none. The packaging and delivery were first class, even to the point of receiving a personal phone call to notify when delivery would be. Unfortunately the items I ordered were not suitable and were not up to the same high standard. It was with regret that I had to return.

4 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

As always

As always, a beautifully crafted garment that fits well and will last for years

1 de julho de 2025
Opinião espontânea

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