You did not deliver what we ordered, we made a sample order of 2 pieces, we wanted 100 pieces. We did write you an email telling you of your mistake with photos attached, we got no reply from you.
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Leia as opiniões dos outros
I'm on the fence with this company. It's taken them over a week to send my order with no communication after I sent an email querying the delay. Also they claim australian based then why is my parcel... Ver mais
A empresa respondeu
What great service! Had a sizing issue with a jacket I bought. Contacted ozcampingstore and No More Issue! Returned and replaced with the next size up. Fast too. Thanks again Ozcampingstore for the gr... Ver mais
A empresa respondeu
Great quality products. I bought a jacket and needed to exchange for a bigger size. Personalised service with easy return policy. I would buy from here again.
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Online camping and outdoor retail including Tents, Lights, Cooking, sleeping, Furniture and Accessories
Informações de contacto
Austrália
- ozcampingstore.com.au
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 66% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
You did not deliver what we ordered
You did not deliver what we ordered, we made a sample order of 2 pieces, we wanted 100 pieces. We did write you an email telling you of your mistake with photos attached, we got no reply from you.
Product arrive quickly and was what was…
Product arrive quickly and was what was advertised.

Resposta da Oz Camping Store
Save your money and buy from an actual…
Save your money and buy from an actual Aussie Retailer, Jaycar sell the exact same string lights for more than half the price. Wish I knew before I purchased here.
My package took 3 weeks to arrive and came from China so I don't believe they're based in Australia as they claim.
Their customer service is also non existent so returning a product is difficult as they want you to email but I've now been waiting almost 2 weeks for a response on how to return my unopened/unused product.
Edit:
Apparently they want to claim I never ordered from here I can't attach photos but mybOrder Number was #OZ853865 ordered on the 20th Aug, believe what you want.

Resposta da Oz Camping Store
Great quality products
Great quality products. I bought a jacket and needed to exchange for a bigger size. Personalised service with easy return policy. I would buy from here again.

Resposta da Oz Camping Store
Product and shipping 100%
Product is as described and shipping was fast. Very happy.

Resposta da Oz Camping Store
Excellent service regarding exchange
Excellent service regarding exchange, quick and cheerful

Resposta da Oz Camping Store
I'm on the fence with this company
I'm on the fence with this company. It's taken them over a week to send my order with no communication after I sent an email querying the delay. Also they claim australian based then why is my parcel coming from China. So I'm not even trusting that I'll get my order at this point and if I do it definitely wont be at the express shipping they sell on the website considering it took them 9 days to send the order. So far I'm not impressed one bit.

Resposta da Oz Camping Store

Resposta da Oz Camping Store
Good Value
Delivery was prompt and arrived in good condition. I think the need to use a battery pack should have been mentioned in the initial blurb.

Resposta da Oz Camping Store
What great service
What great service! Had a sizing issue with a jacket I bought. Contacted ozcampingstore and No More Issue! Returned and replaced with the next size up. Fast too. Thanks again Ozcampingstore for the great service and product!

Resposta da Oz Camping Store
Great products
Great products, very fast delivery and excellent customer service. Highly recommended

Resposta da Oz Camping Store
Great service and advice on operation.
Great service and advice. However I haven't had the opportunity to road test the unit.

Resposta da Oz Camping Store
Great customer service
Great customer service, we love our products that we brought. Highly recommend Oz camping
Cheers.

Resposta da Oz Camping Store
Received it on time as promised and in…
Received it on time as promised and in good condition.

Resposta da Oz Camping Store
Very good communication
Very good communication. Quick dispatch. Accurate description of product. I would recommend.

Resposta da Oz Camping Store
I had a delivery problem as soon as I…
I had a delivery problem as soon as I let them know they organised another one straight away great customer service

Resposta da Oz Camping Store
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