Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 3 em 5 estrelas

I used to be a loyal customer but they have consistently raised prices and diminished in quality in the past 7 years. They also started to charge for shipping. I will be looking elsewhere now. The sav... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

Used Daysoft for over 10 years with no issues, and I’ve worn contact lenses for 20+. Recently started having problems with the lenses and was basically told it was my fault and that I don’t know h... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I've NEVER EVER EVER had better contact lenses. Been using them since early 2000's . Never gone back to any other brand. I've got really allergic prone , dry eyes. It feels like absolute bliss while w... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I have used Daysoft for over 20 years. Have found them very comfortable and good value for money. My optician did said the fit isn't as good as with some other contact lenses but acknowledged that m... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fornecedor de lentes de contacto

Escrito pela empresa

daysoft replaces other contact lens brands for half the price! Buy contact lenses direct from daysoft with the safety of a money-back promise.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 85% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 3 em 5 estrelas

I used to be a loyal customer

I used to be a loyal customer but they have consistently raised prices and diminished in quality in the past 7 years. They also started to charge for shipping. I will be looking elsewhere now. The savings are not worth it to me anymore.

15 de abril de 2026
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Dear Cynthia, We have no record of your having ordered from us. Can you please contact me direct at Yourteam@daysoft.com so I can investigate and respond. Thank you.
Kind regards, Janice, Customer Care

Classificada 1 em 5 estrelas

Awful awful lenses stay away!!!

Awful awful lenses stay away at all cost!!! Caused me corneal neovascularisation due to oxygen deprivation absolutely rubbish, cheap quality lenses

22 de abril de 2026
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Dear Leo,
We had used the request information function on Trustpilot to ask for your contact details so that we could find your record in our system.
Unfortunately, we have not received a response. If you would like to contact us, you can contact us directly at Yourteam@daysoft.com.
Kind regards, Janice, Customer Care

Classificada 1 em 5 estrelas

Have been a customer for many years, however...

I have used Daysoft for many years without any issue. However in the last few years I have found the quality of the lenses and the dispensing pods have gotten so bad I have decided to buy my lenses elsewhere. The lenses would break on inserting them and this happened several times a week. I had to pay to have an optician to remove the broken fragment. Daysoft have also increased their postage costs recently. Ironic that they charge more for a much inferior product than they sold in the past. You've been forewarned !

2 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

terrible i ordered on 4 April really…

terrible i ordered on 4 April really awful customer service appalling woman couldn’t care less,
nearly 2 weeks still no delivery im now going away with no lenses i asked for postage to b refunded the unhelpful customer service said absoloute not was arguing about bank holiday dates not included in delivery
will never ever use again due to their misleading information about 3/5 working days delivery ordered on 4 april now being delivered over 2 weeks later

10 de abril de 2026
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Dear Kay,
We have no record of an order in your name.
All our orders have a money bank promise and we will be happy to refund your payment if, when you receive them, you return the lenses to us.
Kind Regards,
Margaret, Customer Care

Classificada 5 em 5 estrelas

I have used Daysoft for over 20 years

I have used Daysoft for over 20 years. Have found them very comfortable and good value for money.
My optician did said the fit isn't as good as with some other contact lenses but acknowledged that my eyes are still very healthy and that I can see well with them.

7 de abril de 2026
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Dear Hilary,
Thank you for your Review, I will Let the Team know.
Kind Regards,
Elizabeth, Customer Care.

Classificada 2 em 5 estrelas

Used Daysoft for over 10 years with no…

Used Daysoft for over 10 years with no issues, and I’ve worn contact lenses for 20+. Recently started having problems with the lenses and was basically told it was my fault and that I don’t know how to put them in properly which is pretty ridiculous.

Signed up to their subscription for convenience, but deliveries are slow and inconsistent. It’s meant to be monthly, but ends up more like every six weeks, which defeats the point.

Customer service are useless. I’ll be looking elsewhere.

5 de abril de 2026
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Dear Rachel,
Thank you for contacting us directly.
Kind regards, Elizabeth, Customer care.

Classificada 1 em 5 estrelas

Dont waste your money

Had an eye test done at my local opticians the get an up-to-date prescription, then orderd contact lenses from Daysoft. The lenses where so week it wasn't even worth me wearing them. I contacted Daysoft numerous times but never heard back. Poor product, zero customer service, dont waste your money.

28 de janeiro de 2026
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Dear Jonathan,
Please return the lenses so we can check your experience details which are very unusual.
We have had no similar feedback from others who received CLs from the same batch. We also have no note of you contacting us so any details you have on this would also be most helpful.
Kind Regards,
Margaret. Customer Care.

Classificada 5 em 5 estrelas

The best!!

Been buying for 7 years now tried many different brands but these are the best and also affordable.and always on time delivery Very satisfied customer

23 de março de 2026
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Dear Edita,
Thank you for your review.
We much appreciated it.
Kind regards, Elijah, Customer Care.

Classificada 5 em 5 estrelas

I've used these for over 10 years

I've used these for over 10 years, and I have tried every brand under the sun. These are the most comfortable lenses out there FOR ME, but of course, they have to fit your eye, and we are all different. I can wear them for 16 hours a day, phone use can dry them quicker. The price is VERY good value, the packaging is great, although it takes a second to work out how to get the lens out, remember when you first tried to put one in your eye, lol. It fits through the post box, so it's cheap postage. Highly recommend. I even ship them to Geneva and pay 30chf tax and import duties because it's worth it.

31 de março de 2026
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Dear Grace
Thank you for your Review, I will Let the Team know.
Kind Regards, Sandra, Customer Care.

Classificada 5 em 5 estrelas

Great lenses at an affordable price and…

Great lenses at an affordable price and very friendly and helpful staff.

26 de março de 2026
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Dear Andrea,
Thank you for your review. We much appreciated it. Kind Regards, Marc, Customer Care. daysoft

Classificada 5 em 5 estrelas

Very easy to order online

Very easy to order online and easy to use

19 de março de 2026
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Dear Elizabeth,
Thank you for your Review, I will Let the Team know. Kind Regards, Marc, Customer Care. daysoft

Classificada 5 em 5 estrelas

Always fantastic

Used for years only ever had one issue and customer service went out of their way to put right.

Regularly recommend to others

1 de março de 2026
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Dear Allan
Thank you for your review.
We much appreciated it.
Kind Regards, Sandra, Customer Care.

Classificada 5 em 5 estrelas

Great website

Great website, and very comfortable lenses

9 de março de 2026
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Dear Bernie,
Thank you for your review.
We much appreciated it.
Kind regards, Elijah, Customer Care

Classificada 5 em 5 estrelas

Excellent lenses and brilliant customer…

Excellent lenses and brilliant customer service.
The lenses are great value for money and very good quality. The delivery is quick and the customer service team is always on hand

9 de março de 2026
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Dear Kerrie,
Thank you for your Review, I will Let the Team know. Kind Regards, Marc, Customer Care. daysoft

Classificada 4 em 5 estrelas

Very good vle for money and do fit…

Very good vle for money and do fit well. I find they stay in well compared to the big branded ones.

Only thing I find is that they are a little more difficult to fit as they are more rigid than ther brands. Sometimes you put them in and a blink will ping them out again.

So takes a little longer to get them in but once in they are great.

5 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Contact lenses

Very easy to put in very comfortable to ware will order again

10 de fevereiro de 2026
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Dear Mandy,
Thank you for your review.
We much appreciated it.
Kind Regards, Elizabeth, Customer Care.

Classificada 5 em 5 estrelas

Great product

Great product, great price and quickly delivered.

23 de fevereiro de 2026
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Dear Andrea,
Thank you for your review.
I will pass your comments to the team
Kind Regards, Elizabeth, Customer Care.

Classificada 5 em 5 estrelas

Excellent value for money

Easy to order and quick delivery. Lenses are packed well and so comfortable to wear

16 de fevereiro de 2026
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Dear Maureen
Thank you for your review.
We much appreciated it.
Kind Regards, Sandra, Customer Care.

Classificada 5 em 5 estrelas

Excellent I have used this brand for over 5 years…

I have used this brand for over 5 years & have never had a problem or any issues.
My Optician does not seem to like them as she says that the lenses do not move on my eye when I blink & recommended another brand (suprise, suprise). Anyway I paid for my contact lens fitting& check took on board her comments & ordered my new prescription from Daysoft!
No hesitation in recommending DAYSOFT & I have no hesitation in recommending them.

25 de fevereiro de 2026
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Dear Philip
Thank you for your review.
We much appreciated it.
Kind Regards, Sandra, Customer Care.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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