Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 3 em 5 estrelas

I used to be a loyal customer but they have consistently raised prices and diminished in quality in the past 7 years. They also started to charge for shipping. I will be looking elsewhere now. The sav... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

Used Daysoft for over 10 years with no issues, and I’ve worn contact lenses for 20+. Recently started having problems with the lenses and was basically told it was my fault and that I don’t know h... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I've NEVER EVER EVER had better contact lenses. Been using them since early 2000's . Never gone back to any other brand. I've got really allergic prone , dry eyes. It feels like absolute bliss while w... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I have used Daysoft for over 20 years. Have found them very comfortable and good value for money. My optician did said the fit isn't as good as with some other contact lenses but acknowledged that m... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fornecedor de lentes de contacto

Escrito pela empresa

daysoft replaces other contact lens brands for half the price! Buy contact lenses direct from daysoft with the safety of a money-back promise.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 85% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Good

I’ve used daysoft for 5 years now and love them. They’re well priced and good lenses. Only downsides is the packaging is slightly awkward to open and the fact the shipping and cost of lenses has increased quite a bit. The shipping was free and now costs around £3 for not overly quick shipping and the lenses have slowly crept up. That being said, they’re still very reasonably priced and comfortable

25 de fevereiro de 2026
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Dear LS,
We had used the request information function on Trustpilot to ask for your contact details so that we could find your record in our system. Unfortunately, we have not received a response.
You may need to slightly change how you remove our lenses from the blister pack. We would appreciate your cooperation by viewing our Lens Pack Opening Video at http://daysoftvideos.com/
If you require any more information, please contact us direct.
Kind Regards, Margaret, Customer Care.

Classificada 5 em 5 estrelas

Always use daysoft

Always use daysoft. Have done for years now. Easy and the best prices I could find

1 de fevereiro de 2026
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Dear Mr Risin
Thank you for your review.
We much appreciated it.
Kind Regards, Sandra, Customer Care.

Classificada 1 em 5 estrelas

I do not like the way the contact…

I do not like the way the contact lenses where presented and I found it hard to get them out of the pack without dropping them

17 de fevereiro de 2026
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Dear Seanin,
Thank you for contacting us directly.
Kind regards, Elijah, Customer Care.

Classificada 3 em 5 estrelas

You charge €8.50 for delivery

You charge €8.50 for delivery, which used to be free, yet it still takes 7 to 10 business days and you don't provide order tracking. This needs to be addressed urgently. At minimum, please provide a working tracking code so we can monitor where our lenses are instead of having to guess.

16 de fevereiro de 2026
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Dear Luiz,
Thank you for confirming your details.
Our records show your order was dispatched on 12/02/2026 and should be with you soon.
Please do not hesitate to contact us direct if you have not received your lenses by 26/02/2026.
Kind Regards,
Margaret. Customer Care.

Classificada 5 em 5 estrelas

These are the best contact lences I've…

These are the best contact lences I've ever had , they are so comfortable, highly recommend, they do not cause dry eye and you actually forget your wearing them ,I wouldn't use any other contacts now .

16 de fevereiro de 2026
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Dear Annette,
Thank you for your review.
I will pass your comments to the team.
Kind regards, Elijah, Customer Care.

Classificada 5 em 5 estrelas

have used daysoft for 30 years.


have used daysoft for 30 years.
they fit my eyes perfectly and i find them easy to insert.
so grateful for their service.

12 de fevereiro de 2026
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Dear Marie-Jo,
Thank you for your review. We much appreciated it. Kind Regards, Marc, Customer Care. daysoft

Classificada 5 em 5 estrelas

Promt and value

My wife has been using Daysoft for a number of years now and finds them extremely efficient in service and her lenses of good quality. Would certainly recommend 👍

10 de fevereiro de 2026
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Dear John,
Thank you for your Review, I will Let the Team know. Kind Regards, Marc, Customer Care. daysoft

Classificada 5 em 5 estrelas

Simple order process

Simple order process, staff are always polite and helpful.

9 de fevereiro de 2026
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Dear Mel
Thank you for your review. We much appreciated it. Kind Regards, Marc, Customer Care. daysoft

Classificada 4 em 5 estrelas

I'm on my second pack now and getting…

I'm on my second pack now and getting used to the ways of releasing the lenses. I did express frustration at releasing the lenses on a previous review but Daysoft responded with advice and extra lenses immediately. Feeling very happy with them now.

3 de fevereiro de 2026
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Dear Iona
Thank you for your Review, I will Let the Team know.
Kind Regards,
Elizabeth, Customer Care.

Classificada 5 em 5 estrelas

I have used daysoft for many many…

I have used daysoft for many many years, delivery is always super quick.
My last order, I thought i had a sleeve left then realised I did not, I called daysoft, explained i had made a booboo and a swift rescue package was put in place a my lenses couriered to me the next day st no charge, thank you so much daysoft

12 de janeiro de 2026
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Dear Joanne
Thank you for your review.
We much appreciated it.
Kind Regards, Sandra, Customer Care.

Classificada 2 em 5 estrelas

What a rip off

What a rip off. Nearly 30p for a single lens. That’s 60p to wear contacts for one day. They’ve become con artists in a few years.

25 de janeiro de 2026
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Dear Alien Forehead,
We had used the request information function on Trustpilot to ask for your contact details so that we could find your record in our system.
Unfortunately, we have not received a response. If you would like to contact us, you can contact us directly at Yourteam@daysoft.com.
Kind regards, Margaret, Customer Care

Classificada 5 em 5 estrelas

Great price

Great price , great product

24 de janeiro de 2026
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Dear Robert
Thank you for your review.
We much appreciated it.
Kind Regards, Sandra, Customer Care.

Classificada 5 em 5 estrelas

Recommend

Easy to order, quick delivery and very competitive prices.

I find the individual lens packets quite difficult to open

22 de janeiro de 2026
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Dear Pauline,
Thank you for your review.

You can view our Lens Pack Opening video at http://daysoftvideos.com/

If you need any further assistance please contact us directly at yourteam@daysoft.com

Kind regards, Elijah, Customer Care

Classificada 5 em 5 estrelas

Amazing customer service

I have been wearing Daysoft lenses for about 20 years. I buy 6 months worth at a time Unfortunately I had quite a few issues with my last batch of lenses. I contacted Daysoft customer care via email and got a reply the same day from Claire. She arranged to send me a free months supply and said if I returned my remaining "dodgy" batch to them (via free post) they would send replacements. The free months supply arrived 3 days later, I returned my remaining lenses the same day and received the replacements 3 days after that. What amazing customer service from Daysoft. I want to say thank you and well done on having great customer service and a shout out to Claire for being so helpful.
Carol Wilson

15 de janeiro de 2026
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Dear Carol,
Thank you for your review.
We much appreciated it.
Kind regards, Elijah, Customer Care

Classificada 5 em 5 estrelas

Awesome Delivery time to Australia

My order only took 10 days from ordering to arrival in Australia. I have used Daysoft previously, and the delivery service was excellent then too. Well done guy's ,you deserve a big pat on the back ! We highly recommend these guy's, very, very reliable !

15 de janeiro de 2026
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Dear Steve,
Thank you for your Review, I will Let the Team know. Kind Regards, Marc, Customer Care. daysoft

Classificada 5 em 5 estrelas

Great if you experience dry eyes and amazing value for money.

I have tried many contact lenses now and was still unable to find a brand that allowed me to wear them for a long day - I would find after 6-8 hours that my eyes would start feeling sticky and I would need to take them out. These lenses were all very expensive and I was left frustrated by this. I saw the advert for day soft lenses on the tube and decided to give them a try. They are so cheap in comparison to my other lenses and my eyes stay comfortable for a long day of wear. I am so happy to have found them!

12 de janeiro de 2026
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Hello,
Thank you for your review. We much appreciated it. Kind Regards, Marc, Customer Care. daysoft

Classificada 5 em 5 estrelas

Daysoft for comfort.

I have just started ordering from Daysoft, and I must say that the daily lenses are lighter, smoother, and far more comfortable than the others I have tried.

9 de janeiro de 2026
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Dear David,
Thank you for your review.
I will pass your comments to the team.
Kind regards, Elizabeth, Customer Care.

Classificada 1 em 5 estrelas

Extremely slow shipping and poor customer service

Extremely slow shipping and poor customer service. Order placed on December 19 with a 7–10 business day delivery promise. Weeks later, the tracking still shows no real progress. Customer support keeps asking me to wait without offering a real solution! Very disappointing experience, will not order lenses with them ever again.

9 de janeiro de 2026
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Dear Johanna,
We had used the request information function on Trustpilot to ask for your contact details so that we could find your record in our system.
Unfortunately, we have not received a response. If you would like to contact us, you can contact us directly at Yourteam@daysoft.com.
Kind regards, Margaret, Customer Care

Classificada 3 em 5 estrelas

Not received them yet

Not received them yet. Was expecting a swifter delivery tbh.

5 de janeiro de 2026
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Dear Denise,
You placed your order on 31/12. There was information on our website outlining the reduced service over Christmas and New Year by our shipping partners and ourselves.
Delivery services are now back to normal, and your order should be with you soon.
Kind regards
Margaret, Customer Care.

A Experiência Trustpilot

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As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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