Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 3 em 5 estrelas

I used to be a loyal customer but they have consistently raised prices and diminished in quality in the past 7 years. They also started to charge for shipping. I will be looking elsewhere now. The sav... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

Used Daysoft for over 10 years with no issues, and I’ve worn contact lenses for 20+. Recently started having problems with the lenses and was basically told it was my fault and that I don’t know h... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I've NEVER EVER EVER had better contact lenses. Been using them since early 2000's . Never gone back to any other brand. I've got really allergic prone , dry eyes. It feels like absolute bliss while w... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I have used Daysoft for over 20 years. Have found them very comfortable and good value for money. My optician did said the fit isn't as good as with some other contact lenses but acknowledged that m... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fornecedor de lentes de contacto

Escrito pela empresa

daysoft replaces other contact lens brands for half the price! Buy contact lenses direct from daysoft with the safety of a money-back promise.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 85% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

These are the worst contacts…

These are the worst contacts Ive EVER USED. They are flimsy, super dry, break and tear easily and I could only wear them for 2-3 hours. Horrible!

11 de setembro de 2025
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Dear Fiona,
Thank you for contacting us directly.
Kind regards, Janice, Customer care.

Classificada 5 em 5 estrelas

take them out before sleeping and new ones in the morning.

I've used Daysoft contact lenses for more years than I can remember and never had any problems, I'm 86 by the way. I always remove them before going to sleep and put new ones in when I wake. Hygiene is important so make sure your hands are clean when handling them.

15 de setembro de 2025
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Dear George
Thank you for your Review, I will Let the Team know.
Kind Regards, Elizabeth.
Customer Care.

Classificada 1 em 5 estrelas

Contact lenses are uncomfortable and break easily

Contact lenses are uncomfortable, dry out really quickly and break. I have currently got a small piece of contact lenses stuck in my eye which I’m not sure how to get out. I have contacted them for both a refund and information on how to get the small piece lodged in my eye. I have used them 2/3 times because they were cheaper, think I’m going to go back to the slightly more expensive ones for both comfort and safety

13 de setembro de 2025
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Dear Nathan,
Thank you for contacting us directly.
Kind regards, Janice, Customer Care

Classificada 5 em 5 estrelas

I’ve been a customer for over 15 years…

I’ve been a customer for over 15 years now and I wouldn’t change providers. Their customer services are always fast at replying and are very helpful. I had an issue with some lenses in my recent order and they kindly shipped a replacement free of charge. Also the value for these lenses are superbly priced.

11 de setembro de 2025
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Hello,
Thank you for your review. We much appreciated it. Kind Regards, Marc, Customer Care. daysoft

Classificada 4 em 5 estrelas

Great service and great lenses.

Great service and great lenses.

3 de setembro de 2025
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Dear Paul
Thank you for your review, I will pass your comments to the team. Kind Regards, Marc, Customer Care. daysoft

Classificada 5 em 5 estrelas

I've been a repeat customer for several…

I've been a repeat customer for several years and they've always dispatched very quickly, with decent packaging so product is undamaged.

6 de setembro de 2025
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Dear Stephen
Thank you for your review. We much appreciated it. Kind Regards, Marc, Customer Care. daysoft

Classificada 3 em 5 estrelas

Uncomfortable Lenses

Great packaging (minimal), fast delivery, super price.. but I found the actual lenses really thick and uncomfortable, even the ‘silk’ option that is marketed as more comfortable to wear. I can’t wear them for more than an hour or so before I have to take them out. Reverting to my old brand asap.

5 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great lenses and fantastic customer service

I have been wearing Daysoft lenses for years and have been really happy with them. They are comfortable to wear and excellent value for money. I order them 6 months at a time and in my recent order I had problems with three lenses. This was the first time I had experienced problems but I emailed Daysoft to let them know, just in case I had any problems in the future. I received an email very quickly, offering me a month's supply free of charge, and a request to return the remaining lenses which would be replaced from another batch. I didn't even have to pay for postage. I received my replacement lenses this morning. What a great company!

4 de setembro de 2025
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Dear Jeannie
Thank you for your review.
We much appreciated it.
Kind Regards, Sandra, Customer Care.

Classificada 5 em 5 estrelas

Good value for money lenses

Good value for money lenses, quick delivery and easy to use order process.

2 de setembro de 2025
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Dear Zoe,
Thank you for your review.
I will pass your comments to the team.
Kind Regards, Elijah, Customer Care.

Classificada 1 em 5 estrelas

I really don’t like these lenses

I really don’t like these lenses, they split really easily and I can’t keep them in all day as they dry out, very odd lenses , I ordered them twice by accident so now have all these lenses I cannot use

25 de agosto de 2025
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Hi,
We had used the request information function on Trustpilot to ask for your contact details so that we could find your record in our system.
Unfortunately, we have not received a response. If you would like to contact us, you can contact us directly at Yourteam@daysoft.com.
Kind regards, Janice, Customer Care

Classificada 1 em 5 estrelas

Hurt my eyes

Hurt my eyes

27 de agosto de 2025
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Dear Andy,
Thank you for contacting us directly. Kind regards, Marc, Customer-care.

Classificada 5 em 5 estrelas

I've NEVER EVER EVER had better contact…

I've NEVER EVER EVER had better contact lenses. Been using them since early 2000's . Never gone back to any other brand. I've got really allergic prone , dry eyes. It feels like absolute bliss while wearing these. My eyes feel moisterised and protected. I've recommended it to everyone and nobody has gone back to their previous brands since using daysoft. Can't praise them enough!

23 de agosto de 2025
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Hello,
Thank you for your review. We much appreciated it. Kind Regards, Marc, Customer Care. daysoft

Classificada 5 em 5 estrelas

Quick and efficient

Quick and efficient. Excellent quality

31 de julho de 2025
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Hi,
Thank you for your review.
I will pass your comments to the team.
Kind Regards, Elizabeth, Customer Care.


Classificada 5 em 5 estrelas

Cheaper than the opticians and…

A lot cheaper than the opticians and good quality daily disposable contact lenses. Easy to set up an account and easy order with your opticians prescription.

16 de julho de 2025
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Dear Andrew
Thank you for your review.
We much appreciated it.
Kind Regards, Elizabeth, Customer Care.

Classificada 5 em 5 estrelas

The delivery with the courier was…

The delivery with the courier was running late, so in less than 2 minutes on the phone they sent another pack with faster delivery. Fantastic service and gesture of good will! Thank you Daysoft.

23 de julho de 2025
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Dear Carlo,
Thank you for your review, I will pass your comments to the team. Kind Regards, Marc, Customer Care. daysoft

Classificada 5 em 5 estrelas

So much cheaper and Exactly identical…

So much cheaper and Exactly identical what I’d buy from my optician and delivery within days and easy to order on line 👌

12 de julho de 2025
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Dear Gillian
Thank you for your review.
We much appreciated it.
Kind Regards, Sandra, Customer Care.

Classificada 5 em 5 estrelas

Best by comparison

I don't do this very often, but after these last few days when I miscalculated my next order of contact lenses from daysoft and had to get some emergency ones from a pharmacy - the ones I got are so flimsy and fold and pop out at every opportunity! I've been a customer for over 10 years and only now, having tried other products I am forced to write the most positive review I can. Contact lenses come much quicker than promised, they sit well in my eyes, I rub my eye lids, blink extensively, spend a lot of time fast walking, running or staring at the screen - all the same they say put in my eyes, moist, fitting and feeling good. Can't recommend enough

10 de julho de 2025
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Dear Nick,
Thank you for your review.
We much appreciated it.
Kind Regards, Elijah, Customer Care.

Classificada 5 em 5 estrelas

Finally some vegan contacts!

Been using Daysoft contact lenses for two months now, and I'm very happy with them. The contacts are great, and as far as I'm aware are the only vegan contact lenses on the market. Also very happy with the lower impact that these lenses have on the environment. In terms of wear, they're very comfortable and I've been very happy with them

10 de julho de 2025
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Dear Grace,
Thank you for your review.
I will pass your comments to the team.
Kind Regards, Elijah, Customer Care

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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