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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Micah is very kind and helpful. I have not yet received a sample of our house globe lights for our wall posts. But given all the reviews I imagine it will be great. I will update my post once our c... Ver mais

Classificada 1 em 5 estrelas

Currently trying to exchange my warm lights to white lights that i bought by accident while at checkout. Total nightmare . If the company can honor their 30 day exchange policy that would be great .... Ver mais

Classificada 5 em 5 estrelas

Customer service means so much, and the service I received from Dazuma’s representative, Mahica was extraordinary. My purchase was delayed after paying for express shipping and the service I received... Ver mais

Classificada 5 em 5 estrelas

Great Customer Service! I ordered a new lantern for our mailbox post and didn’t initially add the discount code. I called customer service and they promptly gave me a partial refund reflecting that... Ver mais

Informações sobre a empresa

  1. Loja de artigos domésticos

Escrito pela empresa

Online store for Lighting


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

555 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 77% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

9' , 24'x24" solar lights

There are many choices and the sizes are very suitable for the requirements of large houses
He was very patient with my purchase and gave me a lot of suggestions to ensure that my purchase was correct.

10 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great customer service, beautiful products

I ordered a couple large lantern style lights for my patio. They arrived within the expected time frame but one box was damaged. I tried both lanterns and one was not working. They were too large to send back and the company sent me a new one. These were expensive lanterns and the company was quick with responding and replacing the broken item. They look amazing on my patio! The company's customer service and products are fantastic!

31 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Very professional i had ordered a light…

Very professional i had ordered a light i loved the style but was a bit to high i asked if they can customize an order to my likings and if they would take the one that i had already received back and they said yes no problem i will definitely do business with them again

5 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

good shipping time, good customer service

Easy online ordering. Light fixture arrived in a reasonable amount of time, It was packaged well in good condition. Dazuma has very responsive customer service and was able to assist with my return request.

30 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great customer service

Great customer service! We ordered 2 sets of pillar lights. Loved the first set and wanted to return the second. Customer service provided instructions, followed-up, and provided a refund. All painless!

2 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Easy experience

Easy experience. Now waiting for my package to arrive. Hopefully sooner rather than later. If all goes well, I wouldn't hesitate to order from this company again. Stay tuned....

23 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Outstanding customer service

The product was a good quality! However, we decided to go with a different light fixture. They were extremely kind with supporting me with returning and exchange!!!!

22 de outubro de 2024
Opinião espontânea
Classificada 4 em 5 estrelas

There were some broken crystals and the…

There were some broken crystals and the light fixtures required much more assembly than expected. Instructions were not included. That said, now that the fixture are assembled and installed, they look fabulous and provide really nice light

14 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Fast responses

Order some lights that I was trying to return. customer service took care of this matter immediately. quick response and very informative. Nothing wrong with the lights we just double order.

9 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

GREAT EXPERIENCE!!!

The customer service reps that we dealt with over several weeks where extremely patient kind, knowledgeable, and helpful in being able to change an order which I’ve been placed by mistake. These reps were a real asset to your business and made it possible to deal with your company now and in the future They were GREAT!!! 😊

14 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Redemption

I recently gave this company a one star rating due to issues with returning some under counter lighting. Dazuma has since given me an apology and a full refund.

12 de novembro de 2024
Opinião espontânea

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