dcpackaging.co.uk Opiniões 200

TrustScore: 3.5 em 5

3,6

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

They came to a solution with a problem of delayed order of over a week. Out of goodwill refunded my order and still shipping the goods. More communication would have helped but as a small business i... Ver mais

Classificada 2 em 5 estrelas

I’m hoping to write a review because I’m struggling to get in touch and communicate with them. I bought a product on the 22nd April I waited about a week so now it’s round the 28th and they told me th... Ver mais

Classificada 5 em 5 estrelas

For years i’ve been searching for a packaging company just like this but no site has met my standards in quality or accessibility. There are many options to choose from and the site keeps you well... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I don’t usually write reviews, but decided to here. This package arrived in less than a week to Australia on the other side of the world, I have waited longer for similar packaging from inborder selle... Ver mais

Informações sobre a empresa

  1. Loja de embalagens
  2. Designer gráfico
  3. Loja de impressões

Escrito pela empresa

With years of graphic design experience we’ve been bringing brands to life with our illustrations and custom packaging. We offer fast turnarounds on most products and pride ourselves on the customer support we offer. We have a lot of experience working with some of the biggest CBD Companies worldwide however we cater to all business both big & small across all industries.


Informações de contacto

3,6

Aceitável

TrustScore: 3.5 em 5

200 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 63% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Perfect

Perfect , always spot on , great products , fast delivery ordered many times . Only once I had one item missing and then got it out to me in 24 hours with an apology. 10/10 from me

5 de fevereiro de 2024
Classificada 5 em 5 estrelas

Brilliant as always high quality fast…

Brilliant as always high quality fast delivery excellent communication

4 de janeiro de 2024
logótipo da dcpackaging.co.uk

Resposta da dcpackaging.co.uk

Thank you so much for your kind review and repeat orders it’s very much appreciated :)

Classificada 5 em 5 estrelas

Great product and great service

Great product and great service, ordered on a Tuesday night and Received on a Thursday morning. Thanks DC

10 de janeiro de 2024
logótipo da dcpackaging.co.uk

Resposta da dcpackaging.co.uk

Thank you so much for your kind feedback :) I’m happy we were able to provide a speedy service for you :)

Classificada 5 em 5 estrelas

Really good quality

10 de janeiro de 2024
logótipo da dcpackaging.co.uk

Resposta da dcpackaging.co.uk

Thank you for your order & time to leave us a review :) I’m happy to hear you are happy with the quality of your order

Classificada 1 em 5 estrelas

my package didn’t come

5 de janeiro de 2024
logótipo da dcpackaging.co.uk

Resposta da dcpackaging.co.uk

Hi Alexander,

Apologies I’ve just checked and can see your order is due to be delivered on Monday, it is currently at your local depot. I have checked and can see you ordered whilst we were closed for Christmas so I do really apologise for the delay we only reopened 03/01/24 as advised on our website. I will reach out to you via email thank you for your feedback

Hi Alex,

Just updating to ensure you received your parcel ok? We’ve tried to reach out via email as it shows your parcel has been delivered. If this isn’t the case please get in touch so we can rectify this for you :)

Classificada 5 em 5 estrelas

Brilliant Site

For years i’ve been searching for a packaging company just like this but no site has met my standards in quality or accessibility. There are many options to choose from and the site keeps you well informed about all the services they provide.

I would have given 4 stars for the lack of communication from their instagram page and the emailing service but no packaging site comes close to this one so 5 it is.

Keep up the good work :)

4 de janeiro de 2024
logótipo da dcpackaging.co.uk

Resposta da dcpackaging.co.uk

Hi Nathan, thank you so much for your order and your kind review, we’re really happy to hear your are pleased with the service & quality of the items. Thank you also for your feedback on our communication as we are always looking for ways to improve the service we offer. We are aware our Instagram response time is far from ideal and we are hoping to have someone managing the page full time this year and it’s thanks to feedback like this. We hope to work with you again soon :)

Classificada 5 em 5 estrelas

Mylar bags bestellt

Wow bin begeistert!Schnell und kompetent erledigt!Vielen Dank!

7 de dezembro de 2023
logótipo da dcpackaging.co.uk

Resposta da dcpackaging.co.uk

Vielen Dank für Ihre freundliche Bewertung :) Wir freuen uns, dass Ihre Bestellung schnell bei Ihnen angekommen ist.

Classificada 5 em 5 estrelas

Customer service

Website said 1-5 days for design had it in less than 24 hours

2 de dezembro de 2023
logótipo da dcpackaging.co.uk

Resposta da dcpackaging.co.uk

Thank you for trusting us with your design idea & the kind review. I’ve passed your feedback to our design team, thank you so much for taking the time to leave us a review :)

Classificada 5 em 5 estrelas

Just received my order of custom…

Just received my order of custom stickers and they're fantastic! The colors are so bright and they stick perfectly. They've really made my homemade products look more professional.

3 de dezembro de 2023
logótipo da dcpackaging.co.uk

Resposta da dcpackaging.co.uk

Thank you for your kind review :) I’m happy to hear you are pleased with your order, thank you for using our services

Classificada 5 em 5 estrelas

Great company

Great company, they work quickly and the quality is top-notch! They think along and come up with solutions. A solid 5 stars!

22 de novembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

I dont can take my Produkt

6 de novembro de 2023
logótipo da dcpackaging.co.uk

Resposta da dcpackaging.co.uk

As already discussed via email, as this is an international order customs are owed on this shipment. The courier can deliver your parcel as soon as you arrange payment with them. We have also offered to help with customs at your request but didn’t receive a response.

Classificada 1 em 5 estrelas

My order has not arrived,

7 de novembro de 2023
logótipo da dcpackaging.co.uk

Resposta da dcpackaging.co.uk

We’re reaching out here as we are not receiving a response to our emails. Your courier has been in contact to advise you have refused the customs charges on this shipment. It seems this 1* review is in fact related to the customs charges on your shipment which are beyond our control & you were made aware of on the website when ordering. If you could respond to your emails we will be happy to help with any customs queries you may have & would appreciate if you can reconsider your 1* review, it seems the review is based on customs charges rather than our service.

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