Easy website to use and find things in the right size with the abundance of information given. Amazing quality of clothes and a perfect fit making their clothes very comfortable
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Leia as opiniões dos outros
The lead times are slow, the response from the airport customer service is generic and doesn't help I waited 2 weeks for trainers and answers. The shoes come up small, they are narrow and tight but du... Ver mais
Ordered 2 pairs 9f shoes, informed they may be shipped separately. First pair arrived before the shipping/tracking information, and the tracking information didn't work. Emailed them about the trackin... Ver mais
Stop using AI tools to solve your problems as it’s a huge fail and cuts human communication off and that’s why I have had a nightmare trying to cancel an order through it taking two weeks to receive (... Ver mais
Informações sobre a empresa
Escrito pela empresa
DC Shoes is an iconic brand born in 1994, at the heart of skate culture and board sports. Founded in the United States, it quickly established itself as a global reference thanks to its technical expertise and bold style. Originally specializing in skateboard shoes, DC Shoes now offers a wide range of products including clothing, accessories, and equipment suitable for riders of all levels. Recognized for the quality, durability, and design of its products, the brand collaborates with renowned athletes and actively participates in the development of extreme sports. DC Shoes embodies a spirit of freedom, performance, and authenticity, inspiring a passionate community around the world. Whether for skating, snowboarding, or daily life, the brand caters to those looking for both style and functionality.
Informações de contacto
França
- dcshoes.co.uk
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Goods not delivered/lack of response to communication
Goods not delivered
No response to emails
Wish I had read reviews before placing order.
The communication about my order has…
The communication about my order has been awful , i’m still so confused on what the status of it is . Extremely disappointing
I haven't received my order at all
I haven't received my order at all, I already emailed support 3 days of no answers, dpd says that the product has been delivered which makes no sense, theres no pictures, and the time of the supposed delivery was midnight, how does that make any sense
My order never arrived and all emails…
My order never arrived and all emails from myself requesting the item or a refund have been ignored. Now I have no pressant for my partner.
Scamming customers
I ordered some shoes for a birthday present and couldnt get any tracking information ended up calling DPD, and DC shoes are using the wrong custom clearance documents, but saying the shoes are delivered when they have been returned to the depot. They are not responding to emails, and not providing a refund!
I will never by from dc again!!
3 weeks the item still not delivered
3 weeks the item still not delivered, customer service shocking 1week no response.
Don't waste you time.
I would give zero stars were that possible
I would give zero stars were that an option. Ten days after buying some shoes for my daughter and nine days after being told the shoes were being sent I have no parcel, no updates as to where it might be and a very unhappy teenage daughter.
After 2 weeks the shoes have still not…
After 2 weeks the shoes have still not been delivered.
Great company
Great company , easy to order and fantastic quality trainers . Delivery was speedy and simple
Customer Service does not exist
Got 2 items - 2 pairs of shorts (same item in different colours). They were sent separately one arrived within 2 days and the other never arrived. The tracking for the one that never arrived (DPD) was marked as delivered but no note of address on the tracking or evidence of delivery. Tried to contact DC customer service a few times but never got any response. Had to open a dispute through PayPal...
I've contacted customer services twice
I've contacted customer services twice, no order received and no refund confirmation. Order placed 4 weeks ago.
Absolute joke never received my order…
Absolute joke never received my order was giving a tracking number for dpd and when I clicked on it it said it had been delivered but it hadn’t I even called dpd and they confirmed the tracking number never existed with them they even check using my number and there was never any parcel, I’ve emailed dc shoes five times now even asking for a refund and not once had a reply so was scammed out of £65 do not recommend to anyone
Order trainers nearly a month ago
Order trainers nearly a month ago, have not received them yet. Emailed DC shoes UK plenty of times and not had a response. Contacted via instagram and no response. I want my trainers or my money back
Not delivered and no support response
Tracking link claimed they were delivered, they were not. Reached out to support asking for help. First response gave me the same tracking link again. Replied asking for a better response, and now four days later I’ve not had any reply.
My package is missing
My package is missing. Says delivered but is nowhere to be found have emailed multiple times and no response
The shipping and communication isn't…
The shipping and communication isn't great I've received stuff I've ordered after this from other European sellers. I'm still waiting on my order it's been two weeks tomorrow since dispatch.
Not received shoes ordered on 30/05
Not received shoes ordered on 30/05, shipping never updated. Contacted customer service, received 1 automated email reiterating my “shipping number” which when put into the shippers website was incorrect. No further response despite multiple emails sent. Having to go through the bank to dispute and get refunded.
Still waiting on my ordered for 29th of…
Still waiting on my ordered for 29th of May.
Failed delivery of order…
Haven't received my shoes and only received an automated response from the on line contact form. Unable to get through on the phone, answer phone message states the office is closed during it's opening hours.
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