We had Wendy in our Dental Practice today had her for the last 3 years always a pleasure! She is very welcoming and friendly! Her way of training is very helpful and down to earth. Her stories are gre... Ver mais
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Sam was great. Keeping us all informed, checking we didn't have any questions. Moving as quickly as possible to prevent boredom. We all felt we learned something new even though we have been doing thi... Ver mais
A empresa respondeu
The trainer for fire marshall / fire training "Rachel" was extremely knowledgeable. She arrived on time and went through each topics in depth. She also showed us how to use the co2 fire extinguisher... Ver mais
A empresa respondeu
Thanks again Rachel consistently enjoyable training and always remembers our names even though we only see her once per year.
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Dental Directory is a full-service supplier of dental supplies, equipment and business services in the UK. We supply over 12,000 UK practices with an extensive range of dental products and supplies and our services cover everything you need to run a successful practice including training, compliance, equipment servicing and maintenance. Opening an account with us is fast and easy with our simple registration process. Orders can be placed immediately with free, same-day dispatch for orders over £40 if placed before 6pm. Dental Directory stocks over 30,000 products from leading brands such as Dentsply Sirona, 3M, Septodont, Schulke+, Colgate, TePe, Belmont as well as our own brand UnoDent.
Informações de contacto
6 Perry Way,, CM8 3SX, Witham, Reino Unido
- 01376 391 100
- sales@ddgroup.com
- ddgroup.com
4,8
Excelente
1 mil opiniões
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Resposta da Dental Directory
Good morning Holly,
Thank you for sharing your positive experience.
Kind regards,
Dental Directory
Wendy is the best tutor we have had
Wendy is the best tutor we have had. Shes been coming here for years so we all look forward to seeing her!! Always very informative
21 de janeiro de 2026
Opinião espontânea
Resposta da Dental Directory
Good morning Julie,
We're happy to hear that the Wendy's expertise has been so beneficial for you over the years! We appreciate you taking the time to share your positive experience.
Kind regards,
Dental Directory
The course was educational and fun
The course was educational and fun. I feel confident after refreshing my skills. Wendy is an incredible trainer and will definitely book her again.
21 de janeiro de 2026
Opinião espontânea
Resposta da Dental Directory
Good morning Karan,
We're happy to hear that you found the course both educational and fun! It's great to know you feel confident after refreshing your skills.
Thank you for your feedback,
Kind regards,
Dental Directory
Wendy was lovely
Wendy was lovely. My first CPR course and she was very informative and helpful with all of the information provided
21 de janeiro de 2026
Opinião espontânea
Resposta da Dental Directory
Good morning Bethany,
We're happy to hear that your first CPR course went so well. We appreciate your kind words about the instructor and the helpful information provided.
Kind regards,
Dental Directory
Course delivered perfectly from wendy
21 de janeiro de 2026
Opinião espontânea
Resposta da Dental Directory
Good morning Laura,
We're happy to hear that the course was delivered perfectly. Thank you for your positive feedback.
Kind Regards,
Dental Directory
Wendy came into the practice and…
Wendy came into the practice and explained all of the information to us, it was a lovely experience and very helpful for me to learn.
21 de janeiro de 2026
Opinião espontânea
Resposta da Dental Directory
Good morning Francesca,
We're happy to hear that the Training with Wendy was helpful and that you had a lovely experience. We appreciate you taking the time to leave us this positive feedback.
Kind regards,
Dental Directory
Great CPR course
Great course, Wendy always explains very well cpr protocols.
21 de janeiro de 2026
Opinião espontânea
Resposta da Dental Directory
Good morning Bruna,
We're glad you found the course great and that the CPR protocols were explained well. Thankyou for your positive feedback.
Kind regards,
Dental Directory
Resposta da Dental Directory
Good morning Amir,
We appreciate you taking the time to share your positive experience, we are so glad you were satisfied with our service.
Kind regards,
Dental Directory
Great BLS & ME course
Rachel was excellent! I’ve done this course 4 times with her and it’s always interesting and always new content. Thank you!
16 de janeiro de 2026
Opinião espontânea
Resposta da Dental Directory
Hello Kate,
We're happy to hear that you consistently find the course interesting and new. Thank you for your wonderful feedback and for taking the course multiple times.
Kind regards,
Dental Directory
The training was appropriate and all…
The training was appropriate and all objectives of the course were met ,my knowledge was updated and improved.
12 de janeiro de 2026
Opinião espontânea
Resposta da Dental Directory
Good morning Aleksandra
We're happy to hear that the training met your needs and improved your knowledge. Thank you for your positive feedback, we appreciate you taking the time to share your experience.
Kind regards,
Dental Directory
Informative interactive Wendy is…
Informative interactive Wendy is approachable and doesn’t make me feel daft for asking questions
*****
12 de janeiro de 2026
Opinião espontânea
Resposta da Dental Directory
Good morning JEnna,
We're happy to hear that you found the interaction informative and approachable. We're glad that you felt comfortable asking questions.
Thanks for your feedback.
Kind regards,
Dental Directory
Wendy is fantastic
Wendy is fantastic, telling us real life scenarios makes the training easier.
The card task is good for team work, also better way to take in what the drugs are for and symptoms to look out for.
Thank you Wendy!
12 de janeiro de 2026
Opinião espontânea
Resposta da Dental Directory
Good morning Tracey,
We're happy to hear that the training was easier to grasp through real-life scenarios.
It's great to know that the card task improved teamwork and understanding of the drugs and symptoms.
Thank you for your positive feedback regarding our trainer Wendy,
Kind regards,
Dental Directory
Good customer service
7 de janeiro de 2026
Resposta da Dental Directory
Good morning Dr Canas.
We're glad to here you're happy with our customer service, thank you for your feedback.
Kind regards,
Dental Directory
Packaging
You sent a medicine product DD Code: AEG020 in refrigerated packaging but, the label on the box clearly states - Not to be refrigerated - Do Not store below 15 degrees C
30 de dezembro de 2025
Resposta da Dental Directory
Good morning Hayley,
We're sorry that you feel we packaged the items incorrectly, during periods of sub-zero temperatures across the UK we place certain item in specialised packaging to keep it warmer so it doesn't freeze. It would have been put in the thermal wool to keep at ambient temperature
We'd be happy to discuss and help more if you would like to contact a member of the team.
Contactcentre@DDgroup.com
But we hope this clears up some of your worries.
Kind regards,
Dental Directory
Resposta da Dental Directory
Good morning Asri,
We're happy to hear that your purchase experience was excellent.
Kind regards,
Dental Directory
Excellent trainer
The trainer for fire marshall / fire training "Rachel" was extremely knowledgeable. She arrived on time and went through each topics in depth. She also showed us how to use the co2 fire extinguisher 🧯 hands on which boosted the confidence in handling the fire extinguisher. Very happy with the training and the trainer. Would absolutely recommend 100% the trainer "Rachel".
Very pleased.
2 de janeiro de 2026
Opinião espontânea
Resposta da Dental Directory
Good morning,
We're happy to hear that you found the fire safety training informative and helpful. It's great to know the hands-on experience boosted your confidence.
Kind regards,
Dental Directory
We did fire safety and marshal training…
We did fire safety and marshal training with Rachel it was really knowledgable and highly recommend her for this special training.
2 de janeiro de 2026
Opinião espontânea
Resposta da Dental Directory
Good morning Sushma,
We're happy to hear that you found the fire safety and marshal training knowledgeable. We appreciate your recommendation, and will pass your feedback onto our trainer Rachel.
Kind regards,
Dental directory
Delivery
You sent an urgent expensive piece of equipment by Royal Mail over the festive period resulting in waiting many days and needing to cancel clinics
30 de dezembro de 2025
Resposta da Dental Directory
We regret that the delivery of your urgent equipment was delayed.
If you would like to raise a formal complaint, please contact CustomerResolution@DDGroup.com.
Kind regards,
Dental Directory
Resposta da Dental Directory
We're happy to hear that you had a great experience with our quick delivery service.
Kind regards,
Dental Directory
Delivery on time and reliable
Delivery on time and reliable. Delivery driver not always check where to put delivery.
15 de dezembro de 2025
Resposta da Dental Directory
We appreciate your feedback and are glad the delivery was on time. We shall remind the delivery companies to please look at delivery instructions.
Kind regards,
Dental Directory
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