Debbie's Villas Opiniões 681

TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Never experienced service like it. From start to end it has been a pleasure booking through Debbie's Villas. I had a couple of questions after I booked so used the chat functionality on the websit... Ver mais

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Classificada 5 em 5 estrelas

This company are by far the best in the business .From start to finish everything went smoothly . Booking was so easy and staff were very helpful and courteous On arrival at the villa we we... Ver mais

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Classificada 5 em 5 estrelas

This was our third time using Debbie’s Villas and we have nothing negative to say about the company. The friendly service we get from the staff on the phone or by email is brilliant and the villa we’... Ver mais

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Classificada 5 em 5 estrelas

Description of villa was correct. Staff very couteous and polite during phone calls. Kept informed throughout booking and given info which was very helpful. For example we were advised about the visit... Ver mais

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Informações sobre a empresa

  1. Operador turístico
  2. Agência de viagens
  3. Agência imobiliária de arrendamento de casas de férias

Escrito pela empresa

Debbie's Villas is the perfect choice for anyone looking to book a villa holiday in Orlando. With over 25 years of experience arranging holidays to the Sunshine State, we have the expertise to provide you with an unforgettable vacation. When you book with us, you're not just getting a place to stay for a few weeks - you're choosing a home away from home. We take pride in our property selection process. Each villa on our website has been inspected and approved by our team at Debbie's Villas. We only feature properties that meet our high standards. We are a proud member of ABTA and ATOL so you can book with confidence, knowing that your holiday is financially secure. We adhere to ABTA's strict Codes of Conduct, and our customer service is second to none. We have many happy guests who return to us time and time again, and on top of this, when you book a package holiday through Debbie's Villas, you're also protected under the Package Travel Regulations. Our sales team is highly experienced and knowledgeable about the area, and they regularly visit Orlando to inspect our villas and improve their understanding of the local attractions. We call you before your holiday to answer any last-minute questions you may have, and we follow up with you after your stay to gather feedback and continue to improve our service. At Debbie's Villas, we take pride in offering our guests a truly exceptional experience. Book with us today and discover the magic of Orlando for yourself!


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

681 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Classificada 5 em 5 estrelas

Exceptional Villa ....

This company are by far the best in the business .From start to finish everything went smoothly .
Booking was so easy and staff were very helpful and courteous
On arrival at the villa we were gobsmacked at the size of it and the cleanliness of it .
It was the perfect driving distance for all amenities,Disneyworld and all other attractions .
We stayed at Emerald Isle on La Isla Drive and it was lovely and quiet .
The villa had everything in it from the welcoming pack to dish washer tablets ,rubbish bags and toilet roll .
My mobility scooter and wheelchair were waiting for me all charged up
The kitchen was extremely well stocked even down to a liquidiser .
We would not hesitate to book Debbie's Villas again if ever the opportunity arises
We highly recommend them 5*

2 de maio de 2026
Opinião espontânea
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Resposta da Debbie's Villas

Thank you so much, Fiona, for your wonderful review and recommendation! We’re so happy to hear that you had such a fantastic stay.

It’s great to know that everything went smoothly from booking through to your arrival, and that the villa, location, and little extras helped make your holiday special.

Your kind words about our team and the villa mean a great deal to us, and we truly appreciate you taking the time to share your experience. We would be so happy to welcome you back to Debbie’s Villas again in the future!

Classificada 5 em 5 estrelas

Excellence From start to finish

From start to finish, Debbie’s Villas was amazing to deal with. Even changing the villa due to some negative feedback. Everything as described and book. No hassle. Will be booking again!

18 de abril de 2026
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Resposta da Debbie's Villas

Thank you so much for your lovely feedback. We’re so happy hear you had such a positive experience from start to finish. We always want our guests to feel completely happy and comfortable with their booking, so we’re pleased we could help find a villa that would suit you better. We are pleased to hear everything met your expectations and the process was hassle-free. We truly appreciate your support and look forward to booking your next stay with you!

Classificada 5 em 5 estrelas

Accommodation 100%

Accommodation 100%
However uprating the food package was a disappointment. Didn't think it was worth the £70.
But that never spoilt our stay and would stay if I ever returned

1 de abril de 2026
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Resposta da Debbie's Villas

Thank you for your feedback. We’re very happy to hear you enjoyed the accommodation and overall stay. Due to increased food costs, along with the collection and delivery service included, this is all reflected in the price.. We are pleased to hear this didn’t spoil your visit, and we’d love to welcome you back again if you return in the future.

Classificada 5 em 5 estrelas

Amazing from start to end.

Never experienced service like it. From start to end it has been a pleasure booking through Debbie's Villas. I had a couple of questions after I booked so used the chat functionality on the website and received a response within 5 minutes. Great feature.
We received a fantastic welcome pack before we left with information about the villa and the surrounding area so we knew exactly what to expect.
The villa we had was just as perfect as it was on the photos and the price was so much better than quoted on other sites.
I received a courtesy call whilst in Florida and a further call once I had returned home to make sure everything went as planned.
Will definitely be using Debbie's again. 100% recommend 👌

1 de maio de 2026
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Resposta da Debbie's Villas

Thank you so much for taking the time to leave such an amazing review. We’re thrilled to hear how happy you are with both the service you received and your villa stay.

It’s good to know that our team, website chat feature, welcome pack and follow-up calls all helped make your holiday experience enjoyable from start to finish. We always want our guests to feel fully supported before, during and after their trip, so your feedback truly means a lot to us.

Thank you again for your recommendation- we really appreciate it, and we look forward to helping you plan another fantastic Florida holiday in the future!

Classificada 5 em 5 estrelas

Great professional Service

My whole trip went without any problems.
The service provided by Debbie’s villas was absolutely fantastic and provided by a friendly bunch of people

5 de maio de 2026
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Resposta da Debbie's Villas

Thank you so much for your kind words. We’re so happy to hear that your whole trip went smoothly and that you were happy with the service from Debbie’s Villas.

Our team always aims to make every holiday as stress-free and enjoyable as possible, so it’s wonderful to know we helped make your experience a great one.

We really appreciate your feedback and hope to help you plan another fantastic Florida holiday in the future!

Classificada 5 em 5 estrelas

Absolutely fabulous …

This was our third time using Debbie’s Villas and we have nothing negative to say about the company. The friendly service we get from the staff on the phone or by email is brilliant and the villa we’ve stayed in every time is now our ‘home from home’.
I wouldn’t hesitate to recommend Debbie’s to anyone wanting to visit Orlando …… we’ll definitely use them again when we return to Florida. A big thumbs up from us.

22 de abril de 2026
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Resposta da Debbie's Villas

Thank you so much for your lovely feedback and continued support. It really means a lot to us that you’ve chosen Debbie’s Villas for your Florida holidays time and time again.

We’re delighted to hear that both our team and your villa have helped make each stay so special, and having a true “home from home” is exactly the experience we hope to create for our guests.

Thank you as well for recommending us to others. That’s the biggest compliment we could receive. We look forward to welcoming you back to Orlando again in the future!

A big thank you from all of us at Debbie’s Villas.

Classificada 5 em 5 estrelas

3rd time we have used Debbies Villas…

3rd time we have used Debbies Villas and it hasnt disappointed us yet again.

No doubt we will visit again and we will use them again.

23 de abril de 2026
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Resposta da Debbie's Villas

Hi, many thanks for leaving us a great review! We can't wait to welcome you back, we are always adding new homes to our website. Please keep your eyes peeled. Hope you all had a great time. :)

Classificada 5 em 5 estrelas

Everything was 100% from start to…

Everything was 100% from start to finish.
I can not fault Debbie's Villas at all.

Would highly recommend.

23 de abril de 2026
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Resposta da Debbie's Villas

Thank you for taking the time to leave us a review. We hope you had a great holiday.

Classificada 5 em 5 estrelas

The villa was spectacular

The villa was spectacular.
The contact with Debbies Villas was amazing. They did exactly what they said they would with sending us all the information beforehand.
Will certainly be using this company again and hopefully the sane Villa!

22 de abril de 2026
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Resposta da Debbie's Villas

Thank you so much for your lovely feedback! We’re delighted to hear you had such a wonderful stay and that everything met your expectations. We’d be thrilled to welcome you back again soon 😊

Classificada 2 em 5 estrelas

A high usage villa

Firstly I would like to say that the villa is lovely presented and love the ideas in the bedrooms and games room. Really easy to find and accessible.
Good points:
* Loads of cutlery!
* Loads of towels for inside and outside
* Bedrooms are huge
* Floats for the swimming pool
* Plenty of seating outside

Bad points:
* Tablets/medication found in games room, which my son put one in his mouth and spat out
* Games room lights, half of them didn’t work
* Rusty oven trays
* Marks on wall where painting is needed
* Wires hanging out of walls
* Dirty games room, especially pool table was full of food
* Fork wedged in back door
* Holes in upstairs carpet
* Oven flame keeps cutting out
* Sofa in living room desperately needs replacing
Whilst I did email the management about the bad points, their reply was it that it’s to be expected in a high usage villa. Because the villa is high usage is no excuse for the points above. It doesn’t state once in the description online that the villa is high usage so you may find all of the above points.

Management are very quick to email and also to send someone out to look at the oven and clean the games room, but yet again blame it on being a high usage villa!

3 de maio de 2026
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Resposta da Debbie's Villas

Thank you for your review and we are sorry to see that your experience was not as good as we would have wanted it to be. We have contacted the management company for their comments and have received the following:

This is Matthew, I am the property manager for this home. I would just like to say that this guest has reviewed the home itself, it is not a review for Debbie's Villas.

As a property manager in the Orlando area, I work with Debbie's Villas who advertise some of our homes and rent them to their own guests. I have nothing but good things to say about Debbie’s Villas and the guests that they place in our homes. They like me, have high standards which I like, as they obviously care about their guests.

The guest contacted myself the night they arrived, to complain that she caught her son with a tablet (what looked like a supplement capsule) in his mouth that he found in the games room and also complained the games room was dirty. She said that the rest of the home was beautiful. I had personally inspected the home a couple of hours before they arrived and so had Debbie's Villas, so this was very surprising.

The following day I went to the home and met with the guest and also met her 12 year old son. The guest was polite and I apologized for the two capsules and then offered to quickly clean the areas in the games room that she pointed out to me, which was some sand / dirt from shoes in the foot wells of two racing games where you push the pedals, and there was also an empty sweet wrapper sticking out from under a games machine. She said she was happy to do it but I insisted and quickly put it right. She then requested pool heat which I discounted and I also waived the callout fee as a gesture of goodwill.

Both Debbie's Villas and I then received other emails from the guest throughout her stay, however we were not copied in with each other, so we were communicating separately with the guest and then keeping each other updated. The guest complained the oven was not working, so I went to the home that day but the guest didn’t want to be present when I was there and so I had to go during the times she was not there. Normally it is the other way around that the guests do not want anyone going into the home when they are not in but this was no problem, we will do whatever the guest prefers. I switched the oven on and it reached 400 degrees and retained that temperature with no issues for over 60 minutes. It is a gas oven, so you can literally see the flames come on and off as it keeps the temperature constant. There was no issue with the oven. Whilst there I noticed two baking trays that were a little tired, so I went and purchased four new ones for the guest and disposed of the old ones.

We received some further emails and surprisingly the home had transitioned from 'beautiful' and how much they loved it in their first days, to what the guest posted in her review. We politely explained to the guest that she had not booked or paid for a brand-new home and yes there is some minimal to-be-expected signs of wear and tear. The home sleeps 14 guests and is very good value when you calculate it on a per person basis.

The majority of Orlando homes are high usage and this is an extremely busy area. The previous five guests staying in this home - including a guest that departed 3 days before this guest’s arrival - all marked the home 5 stars, with one guest planning on rebooking for the summer, so we are saddened to read this review.

Classificada 5 em 5 estrelas

A brilliant company with wonderful staff.

We cannot fault Debbie's Villas at all. A very professional team who made booking easy, answered any problems as we went along, covered the care hire and made that a very simple process, phoned to check we had everything we needed prior to the holiday and then checked we had a wonderful holiday after our return!
The villa was amazing and so well equipped, it was on a brilliant site with perfect facilities, a great water park and also play parks and so central to all the main theme parks and attractions.
The holiday went smoothly from beginning to end thanks to Debbie's Villas.

19 de abril de 2026
Opinião espontânea
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Resposta da Debbie's Villas

Thank you so much for your lovely review! We’re thrilled to hear you had such a wonderful holiday and that you loved the villa, resort facilities, and location.
It also means a lot to hear your kind comments about our customer service, we always aim to make the whole process as easy and stress-free as possible.
Thank you for choosing Debbie's Villas, we’d love to help you plan another magical trip in the future! 😊

Classificada 5 em 5 estrelas

Description of villa was correct

Description of villa was correct. Staff very couteous and polite during phone calls. Kept informed throughout booking and given info which was very helpful. For example we were advised about the visitor pass regarding the toll roads which sa ved us quite a bit of money since they are all cashless now. Would use this company again and would reccomend to anyone going to Orlando.

11 de abril de 2026
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Resposta da Debbie's Villas

Thank you for your lovely review. We’re so pleased to hear that you found the villa description accurate and that our team was helpful, courteous, and kept you informed throughout the booking process.

It’s good to hear the advice about the toll road visitor pass was useful and helped save you money during your holiday - we always try to share helpful tips that make travelling around Florida a little easier.

We really appreciate your recommendation and your kind comments, and we’d love to hear from you again in the future.

Classificada 5 em 5 estrelas

Great service.

I have used debbies villa's for at least ten florida holidays. Always a great service good back up and quick responses. I booked a villa with another big organisation a few years ago and two weeks before my holiday thay called me to say the villa had been sold and I would have to find another my self. The same thing happened with Debbie's villa's a couple of years ago and they had another five villa's and said pick the one you want. That's what I call looking after your customers.

20 de abril de 2026
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Resposta da Debbie's Villas

Thank you so much for your continued support and for sharing your experience with us. It really means a lot to hear that you’ve trusted us with your Florida holidays over the years.

We understand how stressful unexpected villa changes can be, which is why we always do our very best to make the process as smooth and worry-free as possible for our guests.

Your kind words about our service, communication, and customer care are greatly appreciated, and we look forward to helping you plan many more Florida holidays in the future!

Classificada 5 em 5 estrelas

No hassle villa booking

We had no issues with the villa we booked with Debbie’s Villas. The villa was great and communication before our holiday was great.

2 de abril de 2026
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Resposta da Debbie's Villas

Thank you for your lovely feedback. We’re very happy to hear you had a great stay and that everything went smoothly with your booking.

We always aim to make the whole experience as easy and stress-free as possible., and we really appreciate you taking the time to share your experience and hope to help you book another fantastic holiday in the future!

Classificada 5 em 5 estrelas

Great company to book with

Great company to book with, very easy to book through their website & not rip off prices, always kept in contact to make sure we had everything we needed for our holiday. The management company in Florida was great too when contacted about a broken net for the pool which was replaced the same day. Would definitely recommend too book with Debbie’s villas & would 100% book with them again if we go back.

5 de abril de 2026
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Resposta da Debbie's Villas

Thank you so much for your review. We’re so pleased to hear that you found the booking process easy and that you felt well looked after throughout your holiday planning.

It’s also great to know the local management company was able to resolve the pool net issue so quickly , and we understand how important prompt support is when you’re on holiday.

We really appreciate your recommendation and your kind comments about our pricing and customer service. It means a lot to us that you would book with Debbie’s Villas again, and we’d love to help you plan another holiday in the future!

Classificada 5 em 5 estrelas

Exceptional Service

With its year round sunshine, and entertainment capital of the world for all age groups, you can see why we as a family keep returning to Florida. We have stayed in hotels but these days prefer the advantages of a villa, and if you’re reading this review you’re probably thinking with so many villa choices and companies offering villas who do you choose to make that important reservation and where do you choose. Without doubt Debbie’s Villas provide that peace of mind for anyone unsure who to book a villa with offering exceptional service, obvious their first hand knowledge of areas in and around the Disney catchment areas for those wanting to meet Mickie and Minnie. The booking process was straight forward, the prices very competitive, the communication from initially contact throughout was 5 star + all our e mails were answered very promptly and in a professional manner. It was refreshing to be able to telephone and speak to one of the Debbies Villa customer service staff. Our villa was in a gated community, pristinely clean, all the amenities as described in the description, and a small welcome grocery pack to cover first night/morning essentials very kind , thoughtful, and appreciated . We have already booked with Debbie’s Villas for later in the year 2026 and can sincerely recommend to anyone wishing to visit Florida to use Debbie’s Villas.

7 de maio de 2026
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Resposta da Debbie's Villas

Thank you so much, Clive, for taking the time to leave such a thoughtful and detailed review. We truly appreciate your continued trust in Debbie’s Villas and are so pleased to hear that your family continues to enjoy everything Florida has to offer.

It’s wonderful to know that our team, communication, and local knowledge helped give you peace of mind when choosing your villa holiday. We always aim to make the booking process as straightforward and personal as possible, so your kind comments about our customer service mean a great deal to us.

We’re also very happy to hear that you enjoyed the villa, the gated community, and the welcome grocery pack- it’s the little touches that we hope help guests feel at home from the moment they arrive.

Thank you again for your recommendation and for already booking with us again for 2026. We look forward to helping you create more fantastic Florida memories with your family!

Classificada 5 em 5 estrelas

Great Villa in a lovely location

Great Villa in a lovely location, villa was everything the pictures said it was. It really lived up to our expectations. Only had one issue with a TV that was rectified quickly. Would definitely stay there again and would recommend to anyone.
Great communication with Debbie’s villas, we have stayed in Florida in villas many times with other companies but will definitely use Debbie’s villas from now on. Thank you

5 de abril de 2026
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Resposta da Debbie's Villas

We are so happy you enjoyed your villa and our service. Thanks for the great review. :)

Classificada 5 em 5 estrelas

Since discovering Debbie’s villas back…

Since discovering Debbie’s villas back in 2020 we have rented villas from them numerous times and if ever a problem it is always sorted swiftly

15 de abril de 2026
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Resposta da Debbie's Villas

Thank you for taking the time to leave us a lovely review. We hope you had a great holiday and look forward to welcoming you back.

Classificada 5 em 5 estrelas

Website is very easy to navigate which…

Website is very easy to navigate which made booking a breeze. When an issue cropped up with the villa we'd booked (owner sold the property), it was dealt with swiftly and painlessly.

11 de abril de 2026
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Resposta da Debbie's Villas

Thank you for your great review. We’re so pleased to hear that you liked our website which also made the booking process easier. While it’s unfortunate that the original villa became unavailable, we’re glad our team were able to resolve the situation quickly and smoothly for you. We really appreciate your understanding and hope to help you plan another great stay in the future.

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