Recent changes to student loan repayment plans had me worried and frustrated. I spoke with Kayleigh and she was very understanding, patient, and effective. She was able to enroll me in a new pl... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Recent changes to student loan repayment plans had me worried and frustrated. I spoke with Kayleigh and she was very understanding, patient, and effective. She was able to enroll me in a new pl... Ver mais
A empresa respondeu
James Kalis was such a huge help! He took the time to really listen to my situation and walked me through everything with patience and care. I felt supported the whole way through and never rushed.... Ver mais
A empresa respondeu
Today I had a conversation I've been dreading for almost a decade. After speaking with James Kalis I can say that I feel a humongous weight has been lifted off of my shoulders! He was extremely profes... Ver mais
A empresa respondeu
Mr. James Kalis explained the details of the student loan forgiveness process in language I could understand. He was meticulous in explaining the steps required and outlined them for me. Because o... Ver mais
A empresa respondeu
Welcome to DebtEaze! We will be updating our profile shortly. Be sure to check back for 5-star reviews and updates.
1001 Boardwalk Springs Pl Suite 50, 63368, O'Fallon, Estados Unidos da América
Respondeu a 33% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
James Kalis was very professional and helpful to me started in the program. He answered all my questions.

Resposta da DebtEaze
Very thorough and professional. Made sure to ask questions and provide answers for clarification. Overall an excellent experience!

Resposta da DebtEaze
My experience was the best ever, Phone etiquette, her customer service were 10+ and her patience was very calm, helped me to understand and not feel bad about having her to repeat things for clarity. I hope you use this call for training, really she was the best, her tone never changed.

Resposta da DebtEaze
James was very helpful and had no problem explaining things to me that I didn't quite understand.

Resposta da DebtEaze
Exceptional customer service and experience. Kept me informed throughout the whole quick and easy process.

Resposta da DebtEaze
Mrs. Kayleigh was the best person I ever had the pleasure to speak with, she is very knowledgeable about, what your rights are as a borrower, and she seems to take her job personal, but in a positive way. I feel like I can breathe easier financially knowing someone like her is fighting for my right to pay at a affordable rate, that will not leave me homeless.

Resposta da DebtEaze
Katelynn was informative and patient as she walked me through navigating emails and contact information. Thank you so much!

Resposta da DebtEaze
Everything was explained in detail. Very friendly, almost like I have known her for years!

Resposta da DebtEaze
Mr. Modde was amazing, he answered all my concerns and gave me some good advice along the way. He appreciate me moving forward to get in The Income Base Repayment Plan Program. That could really help me and others in my situation at hand. He is indeed a great asset to your company.

Resposta da DebtEaze
This was an excellent experience for me because Craig wanted to be sure I understood the choice I was making. He explained thoroughly what is expected of me and if I have any questions or concerns I can always contact him via email or text, I can’t forget how kind he was as well. Thank you Craig!!!!

Resposta da DebtEaze
I have never experienced this level of care, concern, professionalism from customer service, I am truly grateful and amazed at my experience with Mr. James. Amazing character, passion and patience, I would recommend this company and him to anyone who needs help. My debt is completely wiped, I can't thank him enough, God bless, my faith in humanity has been restored.

Resposta da DebtEaze
Isaiah was efficient, helpful, and pleasant! Thankful for his assistance ☺️

Resposta da DebtEaze
Thanks to James Kalis!!!! Which he’s actually made my day !!! I was unaware of my student debt until I received the email that I’ve fell into default. James was more than helpful & very informative! I was able to ask questions and get the correct feedback. He broke EVERYTHING down to me which made it easier for me to understand what was going on. He did a great & was also very nice! Thanks James for helping out big time & I definitely would recommend you to others !!

Resposta da DebtEaze
He explained the entire plan to Me and He was very polite

Resposta da DebtEaze
Two words! James Kelis! He’s awesome! His customer service is above all my expectations. He’s instilled a new found respect and trust in humanity as a whole. He’s genuinely a caring and thoughtful person. You can tell he loves what he does. I actually called the number prior to speaking with him and got thee rudest person. It made talking to James a thousand times better. I look forward to working with him during this process. I wish I could clone him.

Resposta da DebtEaze
Steve Modde was very freindly and patient with me. I had given him my concern about being scammed in the past from someone claiming to assist me with my debt payments. He assured me that this program was legit and I would not have to worry. I felt comfortable speaking with him and sharing my personal information. I look forward to have this debt reduced so that I can breath a little easier.

Resposta da DebtEaze
James was very sympathetic and empathetic to my situation. He was very thorough with the information that I needed to know. He gave me certain information that gave me reason to trust him. I have other companies call and tried to get mat to pay large amounts of money and asked for information that they should have had. James explained things in an easy to understand and eased my apprehension about the whole process. It put my mind at ease and gave me the confidence that he and the company have my best interest at heart.
Thank you so much James.

Resposta da DebtEaze
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