Decolassy Opiniões 

138
TrustScore: 3 em 5

3,2

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Nest of tables ordered on line and paid for.Goods never arrived after waiting in all day, e`-mail from the couriers stated damaged packageing was the reason for not delivering. e-mailed delacassy,they... Ver mais

Classificada 5 em 5 estrelas

I’m beyond thrilled with my nest of tables! I’ve been looking for a versatile, stylish set to complement my living room, and these tables exceeded my expectations. They’re perfect for both decorative... Ver mais

Classificada 1 em 5 estrelas

I've given this 1 star because I can't do zero stars. Customer service - zero stars. Communication - zero stars. Product delivery - None existent. This is by a long way, the worst company I have EV... Ver mais

Classificada 1 em 5 estrelas

I plased an order for nest tables on 22nd March. As per website excepted delivery time 2-4 working days. I tried to contat Decalassy via 3 different channel 8 times in total I have not received a r... Ver mais

Informações sobre a empresa

  1. Loja de móveis

Escrito pela empresa

Reward your home with our elegant design furnitures. Free shippings & hassle free returns & Dedicated customer service


Informações de contacto

3,2

Aceitável

TrustScore: 3 em 5

138 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

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3,2

Todas as opiniões

(138)

1 opinião nos últimos 12 meses

Escreva uma opinião
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Classificada 1 em 5 estrelas

Awful customer service

Awful customer service. Can’t access live chat although website claims to have this. Received a damaged table 3 weeks ago and have sent multiple emails but no reply. I would advise you to avoid buying from this company

9 de abril de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Cowboy Company

Still no response from this cowboy company. No telephone number to chase them up re when they will be collecting the damaged nest of tables. No response to the emails sent. I will not stop posting until they get in touch! Avoid this joke of a company!

29 de março de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Absolutely awful I wish I would have…

Absolutely awful I wish I would have read the reviews before I placed my order !!
Ordered nest of tables they arrived all damaged packed awful
They look second hand look nothing like they do on there website they smell rotten as well
Please do not order from this company I have emailed so many times no one gets back to you !!

Stay away from these do NOT ORDER anything from there website!!!!!!!

27 de março de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Smashed coffee tables delivered!

I recently received glass coffee tables that were smashed to pieces. I have e-mailed the company 3 times with images and not heard anything back! Avoid this company at all costs! No communication and so far no refund.

10 de março de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Do not buy!!

Do not buy!
Scam!! I placed an order, didn’t receive it and nobody replied to my emails!! As if the company is non-existent!

20 de janeiro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Placed an order and paid for the…

Placed an order and paid for the express, next day delivery. Consignment arrived on time but was shockingly poor quality. Nest of tables (3) were all damaged, 2 of the 3 had the glass coating missing in places and all 3 had chips and scratches on the powder coated framework. I requested a collection and refund via the website and 48 hours later received a response suggesting that a collection had been arranged. Needless to say this collection never happened and despite several further attempts to make contact for a resolution have been left feeling that customer service priorities from this organisation are way below the extremely poor quality of the products they supply. I wish I had not come across this organisation during my searches and will certainly not be buying from them again. I will continue to push for a collection and refund and should I continue to be met with a wall of silence I will visit their offices (as shown on the website) and demand that my issues are taken seriously and a satisfactory outcome agreed upon.

29 de dezembro de 2023
Opinião espontânea
Classificada 4 em 5 estrelas

I'm very pleased with my order

I'm very pleased with my order
Well I bought a 3set side stool I was scared after waiting for more thank 2 weeks no email as to if my order is shipped or not I rang the contact number no one was picking
So when I email and complain someone imidiatly responded that they will see into and call.me back
To cut the whole story short my parcel was finally delivered to me and I most say it was worth waiting
It's soooo beautiful
Thank you decolassy

12 de novembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Bad service

One star is too much cose they are rubish one star is just for value price but the customer servise just nothing. Its been 3month I am on truble with they have bringed the wrong set. Nest with big table are not the same but different. Still sending chat no one responding After 3 month still waiting to respond. Very badddd experaonce ever I have with online shoping. No recomending no telphone number available or responding sourse

20 de outubro de 2023
Opinião espontânea

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