Ordered curtains in one size. Receipt shows a completely different size. Immediately tried to contact the company to resolve this. My emails were bounced back. Phone number provided does not exist. On... Ver mais
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Leia as opiniões dos outros
Ordered 2 pairs, Turquoise & Mellow Yellow, delivered within a couple of days, by Amazon, 2 separate deliveries, obviously working very late on Sat. V Impressed. Both pairs rich vibrant colors, compl... Ver mais
Absolutely in love with these curtains A little light dose shine through in the morning so if your expected complete black out this is not the case however for me it’s not a problem as material rema... Ver mais
Great communication, fast delivery. Curtains well packaged. Ordering online from somewhere you’ve never heard of can be a bit hit or miss but they are great quality and hang lovely. Would definitel... Ver mais
Informações sobre a empresa
Escrito pela empresa
Deconovo is all about affordable and modern home decor. Our European and US-based designers spend their time exploring the latest trends to make sure that our range of stylish home decor products are always on point. Throughout the years we have expanded our catalog to all home decor categories, adding sofa covers, cushion covers, chair covers, bedding items, tablecloths, table runners, weighted blankets, towels, bathroom textiles and so on. Our company culture is about authenticity, simplicity, and reliability. The exact components that make a home thrive and grow. By staying true to our customers, people, and the environment, we contribute to impact people around us and the local community to live better and realize their true potential.
Informações de contacto
8 IVYCHURCH LANE, 47510, London, Reino Unido
- 0 808-196-0919
- info@deconovo.co.uk
- deconovo.co.uk
3,7
Aceitável
346 opiniões
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Great fast service
I ordered a pair of curtains off the website. They had arrived within 4 working days! I was completely satisfied with the product. Excellent all round service!
23 de março de 2025
Great, efficient service
This company were extremely helpful when I had some questions to ask. They replied immediately and went out of their way to answer my queries. When I made an order it was dispatched immediately and arrived within 48 hours. Excellent service.
25 de março de 2025
Site was easy to navigate and curtains…
Site was easy to navigate and curtains are good value for money
18 de março de 2025
Was in stock when I placed the order but out of stock when the order was being made up!
Didn't receive the item I ordered, although it was in stock when I placed the order it was out of stock when the order was being made up!? Very disappointed :-(
17 de março de 2025
very disappointed with my order as i…
very disappointed with my order as i ordered it on the 12-02-25 still not received iteam
12 de fevereiro de 2025
Decent curtains
Fast delivery, the hem lengths are a little uneven on the curtains but I am happy with the curtains for the price I paid.
7 de fevereiro de 2025
Always buy my curtains from here love…
Always buy my curtains from here love them
5 de fevereiro de 2025
Colour exactly as image
Colour exactly as image. Delivered earlier than expected. Not hung curtains yet but finish looks good.
11 de novembro de 2024
Never buy again
Never buy again. Return cost more than the purchase price. Looks like a company from different planet.
3 de novembro de 2024
Opinião espontânea
Terrible communication and longer lead…
Terrible communication and longer lead time for delivery as promised. Got the feeling it's just a drop shipper so no real service
3 de outubro de 2024
The choices of colours were great
The choices of colours were great, plus the sizings are very easy to understand. I have used them before, so they are the first company I go for, I would definitely recommend them to everyone.
20 de setembro de 2024
Stressful
Never experienced a company like this.Slow in delivery and god help anyone who needs to return an item.
31 de agosto de 2024
When I ordered via B&Q was much better
When I ordered via B&Q was much better
When I ordered myself direct from them WAS ABSOLUTELY nightmare
The stuff was rubbish, I wanted to return but I had to pay so , I I was running out of time, I kept
I will never order directly
Maybe via B&Q , but still I will think twice
10 de agosto de 2024
Resposta da Deconovo UK
Apologies for any inconvenience. If there is any issue with your items, please contact info@deconovo.co.uk with a photo attached. Your time is greatly appreciated!
Great customer service!
Customer service was very helpful which I appreciated as I needed to raise several questions over a period of time, and all responses were polite and informative. I had previously order from Deconovo and wasn't disappointed with my latest order - great material, lovely colour and well made. Would definitely recommend.
28 de maio de 2024
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