John Deere Opiniões 4

My John Deere mower was less than two years old, had fewer than 70 hours of use, and was stored in my garage when it spontaneously caught fire after not being operated for 28 hours. John Deere has marketed this product with a “3-year/unlimited-hour bumper-to-bumper warranty”, prominently advertised on major retail partner websites (including Home Depot).

A bumper-to-bumper warranty reasonably includes coverage for catastrophic failures such as spontaneous combustion, unless explicitly excluded. To date, Deere has not identified any such exclusion in its warranty and has DENIED all requests for necessary replacement.

Product and customer support are key for me, and John Deere delivered both. Highly recommend the American made products (some are not) and Stotz Equipment in Chandler Arizona!

Absolutely smashing website. Love this website. NOTHING RUNS LIKE A DEERE!

My 2012 JD 1023E with ~800 hrs has been garaged >98% of the time.

At ~70 hrs white metal top link broke; cost to replace ~$150, ~$35 at Tractor Supply, with no problems over past 10 years. ~20 hrs later white metal clip holder for top link broke as well. Didn't bother checking replacement price

At ~250 hours gear box for mid mount mower blew. Replacement cost ~$350

At 375 hrs rear drag arm (which lifts mid mount mower) broke. Original part, inadequate in design, would have cost ~$40, but the JD engineering interns, realizing their error (one of many) developed a "new, improved" replacement costing > $450. Front drag linkage also started separating from mower deck, needing re-welding

At 440 hours ignition switch needed replacement (I also have a >80 yo Ford 9N with OEM ignition)! The 1023E has been sheltered as above. Ford 9N not so much

At 800 hrs,, front axle sprung a "leak", allegedly due to bad wheel bearing and seal. I was told the wheel bearing failed due to heavy loads in front end loader. The FEL maxes out at ~ 500# load; it's impossible to believe there is not a wheel bearing somewhere out there that can't handle a 500# load! (JD claims this is a tractor, I think it is a cost-cutting prototype. The Ford 9n still has OEM wheel bearings)
Also at 800 hours the replacement gear box for the midmount mower developed a leaking seal requiring replacement, and the mower "auto connect" quick mount (oxymoron) carrier and bearing needed replacement

The word on the street and internet is that JD started outsourcing parts to off-shore (read "chinese") suppliers around1999-2000

If you need a tractor, get an orange one.

The JD marketing lizards and engineering interns have ruined this brand