One of the worst customer service experiences I’ve had in a long time. My order was marked as delivered but never actually reached me. I checked everything I possibly could on my end a... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Delivita is a British brand specialising in high-quality, wood and gas fired pizza ovens, made for Outsiders. Designed for versatility and ease of use, their ovens are compact, portable, and perfect for both home and outdoor cooking. With a focus on creating exceptional culinary experiences, Delivita’s ovens are built for high performance, reaching cooking temperatures quickly and maintaining heat efficiently. Beyond pizza, their ovens can be used to cook a variety of dishes, making them ideal for food enthusiasts who enjoy hosting gatherings. Delivita also offers a range of accessories to enhance the cooking experience.
Informações de contacto
Lancaster, Reino Unido
- 01524770060
- hello@delivita.co.uk
- delivita.com
4,1
Bom
446 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 42% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
We love our oven!
We are really happy with our Delivita wood fired oven, and can't wait to add it to our glamping business once the shelter is ready (although we are rather enjoying having it to ourselves at the moment!)
The service has been great, and the YouTube channel with all the instructions and recipes is super helpful and inspirational 😊
We love it!
28 de setembro de 2023
Resposta da Delivita
Hi Michelle,
Thank you for your lovely review, I hope it is as much of a success with your customers as it is with you. We would love to see some pictures when you are all set up.
Much love, the DeliVita Team xx
Amazing. Cool anything in them.
Just wanted to say a huge thank you for making these amazing pieces of art. We work in hospitality and my favourite way of relaxing is coming home, lighting the delivita, having a beer while getting to temperature, then cooking whatever takes our fancy in it. Last night was simply pizza.
Thank you for doing what you do!!! Keep up the good work.
3 de setembro de 2023
Opinião espontânea
Resposta da Delivita
Hi Kieran,
Thank you so much for your review, I don't think we could of put it any better! We are so happy that love our ovens as much as we do.
All the best Team DeliVita xx
Everything was fantastic oven and…
Everything fantastic oven and the dough is delicious
7 de julho de 2023
Opinião espontânea
Resposta da Delivita
Hi Lynn,
Thank you so much for the lovely review and support you have shown. I am really happy that you are loving our dough.
Lots of love, Team DeliVita xx
Resposta da Delivita
Hi Rob,
Thank you for your lovely review, I am so happy you love our dough and service.
Thank you for your support.
Love Team DeliVita xx
Such great value and totally delicious!
We used our first two dough balls today and the pizzas they produced were DELICIOUS! We made three large and two small-ish pizzas from them, which is such great value! I’ve already recommended Delivita to all of our friends to try!
2 de julho de 2023
Opinião espontânea
Resposta da Delivita
Hi Cleo,
Thank you so much for your lovely review, it means the world to us that you are enjoying your dough balls.
Thank you for supporting us.
Love Team DeliVita xx
Good service
Good fun and after a few experiments, we made lovely pizza. Delivita were very efficient - our first oven was damaged on delivery (courier fault and not Delivita) and a new over was delivered very quickly and without fuss
15 de junho de 2023
Opinião espontânea
Resposta da Delivita
Hi Andrew.
Thank you for your lovely review, it means a lot to us. We are happy you are getting the hang of the oven, there will be no stopping you now.
Love Team DeliVita xx
Top class customer service
Great customer service. Personal touch well done delivita
20 de junho de 2023
Resposta da Delivita
Hi Craig,
I do apologise that your dough arrived defrosted, we make every effort to make sure there are enough ice packs within the boxes, but we have seen exceptionally high temperatures within the past week. the dough is perfectly fine to be placed directly into the freezer even if it has arrived defrosted.
Again we are very sorry for this, if you would like to contact us at hello@delivita.com we can discuss some options with you.
Best wishes Team DeliVita x
Prompt service and faultless dough
2 de junho de 2023
Resposta da Delivita
Hi Ed,
Thank you so much for your lovely review, we are glad you're enjoying your dough to go deliveries.
Love Team DeliVita xx
Great service and exceptional pizza…
Great service and exceptional pizza dough.
9 de junho de 2023
Opinião espontânea
Resposta da Delivita
Hi Darren,
Thank you for your lovely review, it means a lot to us to hear this. I hope you have lots of yummy pizza to keep you going
Love Team DeliVita xx
Super Pizza Oven!
Super friendly, super response, personalised approach to every customer ... and the pizza oven is great!
12 de maio de 2023
Resposta da Delivita
Hi Jonathan,
Thank you for such a lovely review, it is so nice to hear you have had such a good experience, we hope you enjoy your oven for many years to come.
Love the DeliVita team xx
Tastes amazing sourdough
Tastes amazing sourdough, have tried others but always come back to Delvita dough.
28 de maio de 2023
Opinião espontânea
Resposta da Delivita
Hi Lisa,
We are so glad you like our dough so much that you keep coming back, it means a lot to us.
Love Team DeliVita xx
Excellent customer service
Excellent customer service. Speedy delivery, and very good dough.
18 de maio de 2023
Resposta da Delivita
Hi Nathan,
Thank you for your lovely review. I am glad you are enjoying our Dough to Go Range
Love Team DeliVita xx
Excellent packaging and delivery
Excellent packaging and delivery. Dough arrived very cold still and in good condition
17 de maio de 2023
Resposta da Delivita
Hi Wendy,
Thank you so much for your lovely review, I hope you have lots of fun making delicious pizzas.
Love the DeliVita Team xx
Quick quality product
8 de maio de 2023
Resposta da Delivita
Hi Christopher,
Thank you so much for your lovely review, it means a lot to us.
Love
Team DeliVita x
The sour vegan dough was excellent and…
The sour vegan dough was excellent and delivered on time.
10 de maio de 2023
Opinião espontânea
Resposta da Delivita
Hi Paul,
Thank you so much for your lovely review, we are so happy that you are liking our sour dough pizza balls
Lots of love
Team Delivita xx
Easy to search website
Easy to search website, place order and amazing speed of delivery. Great product
30 de abril de 2023
Resposta da Delivita
Hi Colin,
Thank you so much for your lovely review. It means a lot to us that you are happy with our service and products.
Love from Team DeliVita x
Great order communication
Great order communication, perfect DHL delivery, great dough...thanks
28 de abril de 2023
Resposta da Delivita
Hi Mark,
Thank you so much for your reply, we love to hear when a customer is happy with our service.
Enjoy lots of yummy pizzas 🍕👏
Love the DeliVita Team xx
Personal service
Personal service, had an email saying when delivery would be and that they were sorry it wasn’t going to be earlier. It was still earlier than I expected!
Great service, great product, love our delivita oven and the accessories and doughs. Perfect.
23 de fevereiro de 2023
Resposta da Delivita
Hello,
Thank you so much for your review, it means a lot to us that we have met your expectations. We hope you have many years cooking delicious meals on your DeliVita.
Love the DeliVita team x
Sent really quickly, great item!
Sent really quickly, great packing and a well made item.
27 de fevereiro de 2023
Resposta da Delivita
Hi Monica,
Thank you for your lovely review, I am so glad you are happy with your purchase.
Love,
The DeliVita Team xx
Great dough overnight
Great dough arrived overnight - except I don't need it until later this week! Had to clear out my freezer! It would be great if there was an option to choose a delivery day. Also, how about mixed party batches, of regular and sourdough? But I love Delivita stuff and will certainly use again.
2 de março de 2023
Resposta da Delivita
Hi Mr Leonard,
Thank you so much for your review, we really appreciate your feedback.
We are very happy to accommodate any request, there is a notes section when ordering your dough, on the check out page, if you leave us a note with the date you would like the dough delivering, we will happily send on your requested date.
If you would like a more specific order like a mixed pack, please feel free to email us at hello@delivita.com, where we will be more than happy to complete an order for you.
We look forward to delivering you more delicious dough in the future 😊
Many thanks
The DeliVita Team xx
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