DELTITECH Opiniões 221

TrustScore: 3.5 em 5

3,4

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Classificada 5 em 5 estrelas

Back again for another review. Purchased another 3 pairs of Yeezy Beluga reflective Natural Black Yet to pick up the black but the natural and beluga reflective came packaged impeccably with ou... Ver mais

Classificada 1 em 5 estrelas

Very disappointing experience with Dell Tech. After waiting more than a month for my Nike slippers to arrive, the package finally showed up in terrible condition. The shipping box was ripped,... Ver mais

Classificada 5 em 5 estrelas

Package arrived pretty quickly considering I'm in the U.S. and the new kicks are awesome. I've ordered a few times from DELTITECH and would highly recommend =) Shipping is always top notch no damage o... Ver mais

Classificada 1 em 5 estrelas

Returned Nike KD Aunt Pearl sneakers that fell apart after 2weeks. Their support initially refused advising they were now used. Then, after much debate, they advised to ship them to China, wanted a sh... Ver mais

A empresa respondeu

Informações sobre a empresa

Escrito pela empresa

Started On 2016, and We move forward to the future. Getting you the best brands items and the lowest price possible. On DELTITECH you can find your item in no time, brand new online store, easy to use, quick payment, and fast delivery right to your doorstep. Happy Shopping!


Informações de contacto

3,4

Aceitável

TrustScore: 3.5 em 5

221 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 15% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great service

I collected my package from the Tingalpa store and it was really easy and efficient. The staff who helped me were really pleasant and quick. Overall I’m super happy with the experience and would definitely recommend you to others.

20 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great service

Customer service was great and my new balances came in fast! Definitely order from, you won’t regret it!

22 de junho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Did I get scammed?

Took a week to prcess the order. Ordered a little bit under a month ago and still the tracking number doesnt work? No email updates or tracking information. Starting to think I got scammed. - I’ll update if anything changes

6 de junho de 2024
Opinião espontânea
logótipo da DELTITECH

Resposta da DELTITECH

Hi Thomas,

Thank you for your feedback, and we’re sorry to hear you were concerned during the delivery process.

We’d like to clarify that your order was processed and shipped within our standard timeframe, and successfully delivered well within our advertised shipping window of 7–21 business days. We understand that international tracking links can sometimes take a few days to update or appear inactive, especially during transit through customs, and we apologize if this caused confusion or concern.

We do our best to provide timely updates, but we acknowledge that in your case, our communication may not have been sufficient — and for that, we truly apologize.

We're glad to see your order arrived safely, and we hope you’re happy with your purchase. If there’s anything more we can do for you, please don’t hesitate to reach out directly at support@deltitechbrands.com.

Thank you again for your patience and understanding.

Warm regards,
Customer Experience Team
DELTITECH Brands

Classificada 3 em 5 estrelas

i got shoes from here

i got shoes from here and after reading these reviews im starting to get worried on if there real or not because they were $150 i was wondering how i cancel my order?

2 de junho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Buyer Beware!

I would rate my experience a 0 if it were possible. I understand the shipping time from this website is a little longer given they are based out of Israel; international shipping is also quite cheap at $5.00, so no issues there. My problem is that the status of my order has been “Processing” for 17 days now. Customer service did reply to ONE of my messages after 3 days stating my order was shipped, but no update was made in the system and they continue to ignore my messages requesting a tracking number. Very poor customer service and assurance to customers that their business is legitimate. I wish to also note that my payment was processed at time of purchase, then deposited back into my account about a week later, then withdrawn again. This made me feel very uneasy. I only noticed all the negative reviews after purchasing my shoes and now feel like an idiot for paying market price for shoes that will more than likely be fake if they even arrive. Buyer beware and learn from my mistake!

13 de maio de 2024
Opinião espontânea
logótipo da DELTITECH

Resposta da DELTITECH

Hi Sarah,

We sincerely apologize for the frustrating experience you've had and truly appreciate you taking the time to share this feedback. This is absolutely not the level of service we aim to provide.

To clarify a few points:

Your order was shipped, and we acknowledge that the tracking number should have been shared with you much sooner. We're currently reviewing our communication process to ensure better responsiveness going forward.

Regarding the payment issue: what you described sounds like a temporary authorization reversal, which can occur with some international transactions depending on your bank. Nonetheless, we understand how concerning this must have been, and we’ll gladly assist with a full review if you provide your order number.

Most importantly, we stand behind the authenticity of every product we sell. We source all items directly from authorized distributors.

We’re sorry this experience left you feeling uneasy, and we’d love the opportunity to make this right. Please contact us directly at support@deltitechbrands.com with your order number so we can resolve this for you as quickly as possible.

Thank you again for your honest feedback — it helps us improve.

Warm regards,
Customer Experience Team
DELTITECH Brands

Classificada 5 em 5 estrelas

Excellent selection and great customer service

My experience with Deltitech and the entire process of ordering, order modification and shipping was great.
I had to reach out to the client support, to make sure I’ve ordered the right size. Apparently I haven’t, so the order was updated promptly.
It took few weeks for the order to arrive, which was expected, considering the distance.
Overall, great selection of products, smooth and easy purchase experience and great customer service.
Highly recommend.

30 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great Experience (Jordan 4’s)

My experience was so great because of the deal I got for the shoes I’ve been wanting for so long, I would recommend everyone to check out this website to get the shoes they have always wanted for great and affordable prices!

27 de março de 2024
Opinião espontânea

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