DELTITECH Opiniões 221

TrustScore: 3.5 em 5

3,4

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Back again for another review. Purchased another 3 pairs of Yeezy Beluga reflective Natural Black Yet to pick up the black but the natural and beluga reflective came packaged impeccably with ou... Ver mais

Classificada 1 em 5 estrelas

Very disappointing experience with Dell Tech. After waiting more than a month for my Nike slippers to arrive, the package finally showed up in terrible condition. The shipping box was ripped,... Ver mais

Classificada 5 em 5 estrelas

Package arrived pretty quickly considering I'm in the U.S. and the new kicks are awesome. I've ordered a few times from DELTITECH and would highly recommend =) Shipping is always top notch no damage o... Ver mais

Classificada 1 em 5 estrelas

Returned Nike KD Aunt Pearl sneakers that fell apart after 2weeks. Their support initially refused advising they were now used. Then, after much debate, they advised to ship them to China, wanted a sh... Ver mais

A empresa respondeu

Informações sobre a empresa

Escrito pela empresa

Started On 2016, and We move forward to the future. Getting you the best brands items and the lowest price possible. On DELTITECH you can find your item in no time, brand new online store, easy to use, quick payment, and fast delivery right to your doorstep. Happy Shopping!


Informações de contacto

3,4

Aceitável

TrustScore: 3.5 em 5

221 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 15% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

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Classificada 1 em 5 estrelas

J’ai cenceller une paire de soulier…

J’ai cenceller une paire de soulier Jordan 4 j’attend toujours mon remboursement qui mon jamais eu de 442,95$ sais de l’arnaque leur affaire car il mon dis qu’il avais fait le remboursement fallais que j apelle a ma banque et j’attend toujours acheté pas la

9 de maio de 2024
Opinião espontânea
logótipo da DELTITECH

Resposta da DELTITECH

Hello there, Cathy! Thank you for sharing your feedback with us. It is highly appreciated!

We understand you feel this way, and the last thing we want is to hear our valued customers are not pleased with their experience.

We already cancelled your order and issued a full refund.
Refund usually take between 1-2 weeks depends on your credit card company.

If you need additional assistance or have further questions, know you can reach out by creating a case at https://deltitechbrands.com/contact-us.
We will always be here for you!

Warm regards,
DELTITECH

Classificada 1 em 5 estrelas

Returns are not possible

The shoes seemed authentic but fit too tight so I wanted to return for the next size. Their policy is that the customer pays for return shipping to some address in China. The shoes cost $165 but the shipping by Fedex would be well over $200. In effect, there are no returns! Their lying website claims "Easy Return". Don't deal with this sleazy company!!! Update May 6: they offered me $100 to delete this review.

In response to their reply, they insist on tracking, which makes the cost prohibitive. Call a few carriers and see for yourself. What's worse, I found one customer reviewer who paid for the shipping but the package was rejected by the address. I also found many reviews from customers who received fake products of various quality. So, read their terms and reject them. Don't let your quest for a hot but unavailable shoe lead you down this hole.

13 de abril de 2024
Opinião espontânea
logótipo da DELTITECH

Resposta da DELTITECH

Hello there, Stephen, thank you for sharing your feedback with us. It is highly appreciated!

We understand how you feel this way, since the item you've received does not meet your expectations, we get your point, and we will be glad to give you further insight.

Our refunds policy require the buyer to ship the item to our returns warehouse in order to issue a refund or exchange the item, we don't require to ship with express shipping, you can use a cheaper option with your local post office.
You can find more information about our Delivery & Returns policy here: https://deltitechbrands.com/contact-us/

If you need additional assistance or have further questions, know you can reach out by creating a case at https://deltitechbrands.com/contact-us.
We will always be here for you!

Thanks,
DELTITECH

Classificada 5 em 5 estrelas

The overall experience was great

The overall experience was great. Shoes came in time so I was able to take them on my vacation. Love the shoes themselves and the packaging with the scent bags was a great touch. Would defiantly shop with Deltitech again. Can't wait to order my next pair to add to my collection.

12 de abril de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I got exactly what I ordered and I am…

I got exactly what I ordered and I am very happy with the shoe’s, I do see in some reviews people mad about delivery time but it did not bother me, on the website they state how long to receive and I received it within the time frame, I will order again ! And the customer service was fantastic !

3 de abril de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

So order placed on 5th March so 15 days…

So order placed on 5th March so 15 days ago and it can take up too 20 days. I purchased 2 pairs of footwear. Eventually got sent a tracking number for royal mail UK - however all it says is that they havent received the product. It gets better after the have 'supposedly' sent my purchase, they proceed to tell me that the second item is not in stock and to choose a different colour, no mention of a refund. I have replied to the Whats app customer line and funnily enough NOTHING - They take days upon days to reply and basically with nothing useful. So to summarise these guys are TERRIBLE - Ive used Flight club for years and Im so annoyed I didnt continue as never had an issue - well done deltitech for being as usefull as a chocolate sneaker, infact no you could eat that, you are worse. DONT USE

5 de março de 2024
Opinião espontânea
logótipo da DELTITECH

Resposta da DELTITECH

Hello there, Jamie! Thank you for sharing your feedback with us. It is highly appreciated!

We understand you feel this way, and the last thing we want is to hear our valued customers are not pleased with their experience.

If you need additional assistance or have further questions, know you can reach out by creating a case at https://deltitechbrands.com/contact-us.
We will always be here for you!

Warm regards,
DELTITECH

Classificada 1 em 5 estrelas

This company sold me fakes, really bad fakes at that.

I bought a pair of Red Thunder J4's of them and I cannot believe they let this pair slide. The first thing I noticed is that there was a strong smell of glue/adhesive coming from the box even before I opened it, then I noticed the color was off, the tongue was ripped, the insole was very low quality, and that the front of the shoe (the front netting) was lopsided and was kind of inside out. The shoe was able to be identified as fakes by anyone with any information about how Jordans are.

19 de fevereiro de 2024
Opinião espontânea
logótipo da DELTITECH

Resposta da DELTITECH

Hi Josh! Thank you for your feedback.

We are sorry to hear you feel this way, as the last thing we want is to hear our valued customers are not pleased with their experience.

Our authentication team maintains a robust database with millions of proprietary data points gathered from our years of experience in the field. These insights come from our product experts around the world. Our authenticators leverage this database to effectively assess the legitimacy of each product that comes through.

However, in the case you find inconsistencies in the item you receive, we have our Contact Us Form or WhatsApp support chat (https://deltitechbrands.com/contact-us) which helps us to ensure that we do our best to sort out any issue with the product that is sent to you.

Thank you for sharing your experience with us! This helps us to improve day by day.

Thank you!
DELTITECH

Classificada 1 em 5 estrelas

I received my JORDAN shoes some time…

I received my JORDAN shoes some time after a long wait,I did email DELTITECH but NO response whatsoever.
So I thought I'd just wait and see,Anyway surprised,shock when it arrived,From China double boxed,bubble wrapping seems excessive nevertheless took shoes Out of box and immediately heart sank,The Colour purple on JORDAN shoe is totally off,much lighter than original I purchased/returned before.
Now the hassle to return when their Reset Password doesn't even work properly.
As a Previous Reviewer highlighted Fraud/Fake shoes and these Are not original JORDANs and I'm annoyed,they look,feel fake too.
I Would Avoid this company.

16 de março de 2024
Opinião espontânea
logótipo da DELTITECH

Resposta da DELTITECH

Hi Dereck! Thank you for your feedback.

We are sorry to hear you feel this way, as the last thing we want is to hear our valued customers are not pleased with their experience.

Our authentication team maintains a robust database with millions of proprietary data points gathered from our years of experience in the field. These insights come from our product experts around the world. Our authenticators leverage this database to effectively assess the legitimacy of each product that comes through.

However, in the case you find inconsistencies in the item you receive, we have our Contact Us Form or WhatsApp support chat (https://deltitechbrands.com/contact-us) which helps us to ensure that we do our best to sort out any issue with the product that is sent to you.

Thank you for sharing your experience with us! This helps us to improve day by day.

Thank you!
DELTITECH

Classificada 5 em 5 estrelas

So I live in the US and I got the…

So I live in the US and I got the shoes, exactly as described and actually got them much quicker than I thought they would arrive. I got a great price and am extremely happy and would definitely purchased from them again.!!!

1 de março de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Returned Nike KD Aunt Pearl sneakers…

Returned Nike KD Aunt Pearl sneakers that fell apart after 2weeks. Their support initially refused advising they were now used. Then, after much debate, they advised to ship them to China, wanted a shipping number w/ receipt ($100) and advised me to send for a refund and now refuse to pay shipping stating it’s policy…..avoid dealing with Deltitech!

1 de março de 2024
Opinião espontânea
logótipo da DELTITECH

Resposta da DELTITECH

Hello there, John, thank you for sharing your feedback with us. It is highly appreciated!

We understand how you feel this way, since the item you've received does not meet your expectations, we get your point, and we will be glad to give you further insight.

Our refunds policy require the buyer to ship the item to our returns warehouse in order to issue a refund or exchange the item, we don't require to ship with express shipping, you can use a cheaper option with your local post office.
You can find more information about our Delivery & Returns policy here: https://deltitechbrands.com/contact-us/

If you need additional assistance or have further questions, know you can reach out by creating a case at https://deltitechbrands.com/contact-us.
We will always be here for you!

Thanks,
DELTITECH

Classificada 5 em 5 estrelas

Happy Repeat Customer

Package arrived pretty quickly considering I'm in the U.S. and the new kicks are awesome. I've ordered a few times from DELTITECH and would highly recommend =) Shipping is always top notch no damage on the packaging or the shoe boxes inside. I've been able to cop a few different colorways on DELTITECH that I could only otherwise find on Stock X, Flight Club, etc.

1 de março de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Sold fake shoes website is not trust…

Sold fake shoes website is not trust worth after seeing reviews tried to cancel order but they wouldnt cancel ended up shipping fake shoes even though they guarantee authentic products

12 de fevereiro de 2024
Opinião espontânea
logótipo da DELTITECH

Resposta da DELTITECH

Hi there! Thank you for your feedback.

We are sorry to hear you feel this way, as the last thing we want is to hear our valued customers are not pleased with their experience.

Our authentication team maintains a robust database with millions of proprietary data points gathered from our years of experience in the field. These insights come from our product experts around the world. Our authenticators leverage this database to effectively assess the legitimacy of each product that comes through.

However, in the case you find inconsistencies in the item you receive, we have our Contact Us Form or WhatsApp support chat (https://deltitechbrands.com/contact-us) which helps us to ensure that we do our best to sort out any issue with the product that is sent to you.

Thank you for sharing your experience with us! This helps us to improve day by day.

Thank you!
DELTITECH

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