Truckstop factoring used to work amazing and had no issues until the switch to Denim. Terrible customer service now, and I’m still waiting weeks later for money that the broker has already payed to De... Ver mais
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Leia as opiniões dos outros
Josh Medeiros made our onboarding experience easy and exciting! He took our initial inquiry call and made us feel completely comfortable and gave us all the tools and info we needed. He was there... Ver mais
A empresa respondeu
BAIT N SWITCH This company doesn't honor what they say, makes arbitrary rules up as they go, no support, and then decides to take the entire company off site for days on in and get no responses. HO... Ver mais
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Axle Payments is the poster child factoring company for any size freight brokerage. They respond quickly via email/phone, extremely user friendly invoice process, and they offer great rates. On t... Ver mais
Informações sobre a empresa
Escrito pela empresa
Denim is a tech-forward freight factoring partner who helps brokers and fleets maximize cash flow potential and streamline back-office operations with its trusted, flexible factoring solutions.
Informações de contacto
St 1203 111 Town Square Pl, 07310, Jersey City, Estados Unidos da América
- 1-855-250-4142
- support@denim.com
- denim.com
2,1
Mau
125 opiniões
Não respondeu a opiniões negativas
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Resposta da Denim
Thank you, Jerry! We're delighted to have YOU as a client and look forward to a long-term partnership!
Happy to be Denim Client!
It was a great pleasure working with Account Executive Aren Khurshudyan. Onboarding went without a single problem. I have full trust in this company and if you are looking for a factoring partner Aren is your guy and Denim is your company.
Jason Kane
Accounts Receivable Manager
Benntech Inc
1 de fevereiro de 2023
Opinião espontânea
Resposta da Denim
Thank you for sharing your experience and for choosing Denim as your partner, Jason! It's a pleasure working with you. Looking forward to a long-term successful partnership with you!
I have many choices when it comes to…
I have many choices when it comes to invoicing and financial management systems. Because of the level of service and the flexibility for my account management solutions at Denim, all of our invoicing and financial management is done through their platform. They are constantly developing new ways to enhance my experience and make my job easier and more efficient. They listen to my feedback and respond with solutions that are easy to implement. Our account manager Nathan is responsive and solutions are achieved quickly with little to no effort on my part.
19 de janeiro de 2023
Opinião espontânea
Resposta da Denim
Thank you for your kind review, Cindy! We know you have a lot of choices for your business and we are grateful that you chose us. It means a lot to us that you trust Denim to provide the services that you need. We strive to always exceed your expectations, and we're glad to hear that we've done that for you!
BAIT N SWITCH
BAIT N SWITCH
This company doesn't honor what they say, makes arbitrary rules up as they go, no support, and then decides to take the entire company off site for days on in and get no responses. HORRIBLE HORRIBLE, don't factor here you will run into wrong rates, rebates added, money being held up, and then getting passed around from department to department if they are onsite.
18 de janeiro de 2023
Opinião espontânea
Resposta da Denim
We are sorry that our service did not meet your expectations and for the inconvenience this has caused you. We want the opportunity to investigate your feedback further. Please email customersuccess@denim.com, and we will work with you to resolve your issues as quickly as possible.
Very knowledgeable about the service
Very knowledgeable about the service, happy to be a client.
12 de janeiro de 2023
Resposta da Denim
Thank you for sharing Jennifer, we're happy you are a client too!!
It was a smooth and simple process…
It was a smooth and simple process working with denim I would highly recommend
1 de dezembro de 2022
Resposta da Denim
So happy to hear this, Keanna; thank you for sharing your experience!!
Broke is awesome
Broke is awesome! She checked on me and made sure I was comfortable and informed the entire way! Incredible customer service. I appreciate her attentiveness and just being awesome. It pays to have people always willing to go the extra mile.
Thank you
13 de dezembro de 2022
Resposta da Denim
We love to hear this, Nicole! Thank you for taking the time to post a review. We'll be sure to share with Brooke too!
Resposta da Denim
So happy to hear you had an excellent experience, Ernest!
they dont honor what they promised
last week they aproved my customer for factoring, then they chaged my agent without notice, yesterday they confirmed credit but after i added my invoices they cancelled credit and wanted me to wait to get paid until they get paid. whats the point in signing up if therres no factoring. you shouldnt make people loose their time with all this if youre
8 de dezembro de 2022
Resposta da Denim
Jose, thank you for posting a review. We’re very sorry that your experience did not match your expectations.
The explanation of the process was great.
My experience with Denim was flawless and informative. The follow up was exceptional.
28 de novembro de 2022
Resposta da Denim
We are delighted to hear this, Claudine! Thank you so much for taking the time to share your experience - we truly appreciate it!
Resposta da Denim
Thank you, Reginald!!
Resposta da Denim
So happy to hear this, Suzette! Thank you for sharing your experience.
Customer Focused
Denim is a very excellent company to utilize for factoring, as well as the other services offered, my experience with each individual employee from beginning to end was a pleasant experience, eye opening, and valuable interaction that in my opinion, makes them number one for any freight and logistic concerns. Continue the great work Denim!
4 de novembro de 2022
Resposta da Denim
Thank you for taking the time to write this review, Percy! Customer experience is our top priority!
Long Time Coming
Denim stuck with the process but disappointed how long ot took.
18 de novembro de 2022
Resposta da Denim
We appreciate you sharing your experience, Victor. We'll do everything we possibly can to make the process faster in the future.
Really quick with approving credit for…
Really quick with approving credit for my customer base. Very professional employees
16 de novembro de 2022
Resposta da Denim
So happy to hear this, Richard! Thanks for taking the time to share.
Great Customer Service!
Great Customer Service! I love on how they’re checking on customers to make sure everything has been taking care of!
15 de novembro de 2022
Opinião espontânea
Resposta da Denim
Thank you, Herode! Our customers mean the world to us!!
Aren was very helpful with an issue we…
Aren was very helpful with an issue we were having.
7 de novembro de 2022
Resposta da Denim
Thanks for sharing, Timothy. We're always here to help! We'll be sure to pass this on to Aren too!
Akhurs Hudyan is one of the most…
Akhurs Hudyan is one of the most faithful salesmen in his work that I know on a professional and personal level. For the person who reads these words, I want to say my respect for Akhurs Hudyan, thank you for the opportunity to work with you.
24 de outubro de 2022
Opinião espontânea
Resposta da Denim
Thank you for sharing your experience with Aren. He is definitely an assett to the Denim team!
The staff at Denim has been superb
The staff at Denim has been superb
threw out my onboarding process!
Aren Khurshudyan has been on point
with timely responses every step of the way and I recommend them to any new brokers!
3 de outubro de 2022
Resposta da Denim
This is what we love to hear! Thank you for sharing your experience. We look forward to helping you grow your business!
The customer service care is wonderful…
The customer service care is wonderful with Denim!
I have often waited hours for a call back from other service providers with question I have had with my account leaving me very frustrated.
Aren has been very helpful and responsive!
I am happy with the service and support
these guy have given and I look forward to a
fruitful business relationship!
28 de setembro de 2022
Opinião espontânea
Resposta da Denim
So happy to hear this, Hakim! We aim to please! We look forward to a long-term partnership with you!
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