Denman was originally mainland UK based and we at Heard pharmacy use to order directly and provide a large range of hair products in store. Denman having moved to Northern Ireland have stopped... Ver mais
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Leia as opiniões dos outros
Instead of buying a brush from another supplier I decided to buy directly from Denman. The website was easy to use and I quickly found what I wanted. Ordering was straightforward and easy. The two ite... Ver mais
Хороший магазин. #19737 Заказывала с британской версии сайта (у них есть доставка в РФ). Есть код на скидку 10% на первый заказ. Заказ отгрузили на следующий день. Доставка с треком осуществлялась... Ver mais
I placed an order on 4th January 2021,the money left my bank account on the same date. I haven't received my order . I emailed Denman brush customer service who told me it was the fault of Royal... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Love your hair...love Denman!
Informações de contacto
Clandeboye Road, BT19 1AA, Bangor, Reino Unido
- customerservice@denmanbrush.com
- denmanbrush.com
3,4
Aceitável
779 opiniões
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent product and speedy delivery.
2 de março de 2021
I placed my order 12/02 and i’m still…
I placed my order 12/02 and i’m still waiting for it to arrive.
2 de março de 2021
Resposta da Denman Brush
Hello Stephanie, thank you for your review. I believe your order has now been delivered. If you have not received it please contact customerservices@denmanbrush.com to discuss further. Take care - Jill.
Хороший магазин
Хороший магазин. #19737
Заказывала с британской версии сайта (у них есть доставка в РФ). Есть код на скидку 10% на первый заказ. Заказ отгрузили на следующий день. Доставка с треком осуществлялась Royal Mail/Почтой РФ. Через 7 дней посылка была уже в моем почтовом отделении. На сайте можно оплатить
через Paypal (для меня это всегда большой плюс). В целом, у меня проблем не возникло, товар пришел в целости и сохранности, довольно быстро.
1 de março de 2021
The delivery in Portugal is very slow…
The delivery in Portugal is very slow and costly because of customs and duties.
I still haven’t received the products.
28 de fevereiro de 2021
Resposta da Denman Brush
Hi Carlota,
Many thanks for getting in touch to share your experience. I am sorry to hear that you incorrectly charged import taxes by Portugal Post - no customs fees were due.
The NI Protocol means that Northern Ireland, where your parcel was shipped from, is still part of the European Customs Union and therefore you should not have been charged any customs fees.
We would encourage you to make a complaint with the Portugal Post and would advise all other customers who reside within the EU not to pay customs charges.
Many thanks
Jamie
Absolutely hands down the best!!!
Absolutely hands down the best brush I’ve used! Less breakage on my hair, no pulling or tearing hair out completely love it 😍👍🏽
27 de fevereiro de 2021
The guy was very helping indeed
27 de fevereiro de 2021
Love Denman brushes have been using…
Love Denman brushes have been using this brand for years never disappointed by the brushes or quality of their brushes even the keyring of the D7 brush is amazing quality.
27 de fevereiro de 2021
Absolutely love denman I always have
Absolutely love denman I always have , I've used them for years . Thankyou so much. I've bought some friends denman products too
25 de fevereiro de 2021
The brushes are fine, but.
The brushes are fine, but I had to pay almost the same price in customs.
23 de fevereiro de 2021
Resposta da Denman Brush
Hi Annette, many thanks for getting in touch to share your experience. I am sorry to hear that you incorrectly charged import taxes by Post Nord - no customs fees were due.
The NI Protocol means that Northern Ireland, where your parcel was shipped from, is still part of the European Customs Union and therefore you should not have been charged any customs fees.
We would encourage you to make a complaint with the Post Nord and would advise all other customers who reside within the EU not to pay customs charges.
Many thanks
Jamie
Great service
Great service, super fast delivery from the UK to North Macedonia (less than a month)
22 de fevereiro de 2021
Fast Service
Fast Service
My order was shipped out and arrived in Canada quickly and I did not have to deal with a long delay due to customs.
21 de fevereiro de 2021
I haven't received my order and no one…
I haven't received my order and no one can tell me where is it. It has been 21 days without news.
20 de fevereiro de 2021
Resposta da Denman Brush
Hi Edgar,
Many thanks for getting in touch to share your thoughts. We take great care to open and honest with customers about how long delivery will take and clearly explain that orders shipping outside of Europe usually take more than 25 business days. As you order was placed on January 30th you should expect to receive it around March 6th. Many thanks - Jamie
ITEM NOT RECEIVED
I paid more for shipping than for the actual brush and it still hasn't arrived. And on top of that I receive email reminders to review a brush I haven't received! Collaborate with a service that has a tracking system if you want to charge so much money for shipping.
20 de fevereiro de 2021
Resposta da Denman Brush
Hi Maria, thanks for getting in touch with your comments. I am sorry that you received notifications before you received your parcel, these are automated at the moment and we are not able to time them with delivery. We dispatched your order on the day that it was placed but international shipping sometimes takes longer than expected. I can see that your parcel is currently with Elta Hellenic Post and I hope they will deliver it soon. Take Care - Jamie
Excellent customer service
Excellent customer service, quick to respond and solve the problems with my order. I'm very satisfied.
19 de fevereiro de 2021
Fantastic brush
I have used Denman brushes for years. I bought one for my grand-daughter, who didn't like her long hair being brushed as it pulled, and she loved it, and has used it ever since.
18 de fevereiro de 2021
great service
I contacted customer service via the help facility about a faulty D6 shampoo/shower brush - the strap kept coming off on one side. They sent me a new one which does not have this problem.
17 de fevereiro de 2021
Excellent brush
Excellent brush, excellent service and delivery and a great price 👍
16 de fevereiro de 2021
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