Designer Eyes Opiniões 279

Resposta da Designer Eyes

6/01/2025

Hello,

Thank you for sharing your feedback.

We work very hard to ensure that we exceed our clients expectations. In which we promise to always deliver high-end quality and authentic products.

We ask that you please contact us directly to speak more about this and resolve any disappointment you may have at this time.

Best regards,
Customer Support

Resposta da Designer Eyes

21/08/2024

Hello!

Thank you so much for sharing!

Your commitment as a customer is much appreciated. We look forward to serving you again in the future!

Best Wishes,
Customer Support

Resposta da Designer Eyes

27/02/2024

Hi there!

It’s always a pleasure to serve customers like you, and we’re glad that you enjoyed our products/services.

We hope to see you back soon!

All the best,
Customer Support

Resposta da Designer Eyes

23/01/2024

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

Best wishes,
Customer Support

Resposta da Designer Eyes

21/08/2023

Hi there!

We really appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

Warm regards,
Customer Support

Resposta da Designer Eyes

Actualizada a 16/08/2023

Hello!

We sincerely apologize for any inconvenience at the moment.

Please note, we do not sell fake/counterfeit items. All of our items are 100% authentic, as we take pride in being an authorized reseller. As well as we provide the official authentication card with each product. We are sorry for any misunderstanding at this time.

Please do not hesitate to contact us directly if there's anything else we may do for you. We are here to always help!

All the best,
Customer support

Resposta da Designer Eyes

1/06/2023

Hello!

We’ve passed your wonderful review onto our team at Designer Eyes in Brickell. Thanks so much for taking the time to leave a review about our shining star, Nancy! Our customer’s feedback guides our business and helps us keep improving the service we provide. We look forward to delivering another excellent experience to you next time you visit one of our stores. Thanks for choosing to shop with us!

Best Wishes,
Customer Support

Resposta da Designer Eyes

1/06/2023

Hello there,

We’re sorry to hear you had a negative experience with us. We take all feedback seriously and are always looking for ways to improve. If you wouldn’t mind, could you please let us know what specifically didn’t meet your expectations? Please feel free to contact us directly, as we’d love the chance to make things right.

Best Regards,
Customer Support

Resposta da Designer Eyes

10/05/2023

hello!

Thank you so much for sharing!

Your commitment as a customer is much appreciated. We look forward to serving you again in the future!

Best Wishes,
Customer Support

Resposta da Designer Eyes

27/04/2023

Hello!

Your commitment as a customer is much appreciated. We look forward to serving you again in the future!

Best Wishes,
Customer Support

Resposta da Designer Eyes

Actualizada a 26/04/2023

Hello,

Thanks for sharing.

We are very sorry to hear about all the inconvenience. Our system shows that we had an ongoing conversation regarding your missing order, via email and over the phone as well. In which, you completed an Affidavit and an investigation was filed with the shipping carriers. After the investigation, we contacted you directly and provided you with the final solution.

We are very sorry that you are feeling this way, but we do believe in providing our 100% support and assistance. Please let us know if you feel there is something more we may do for you.

All The Best,
Customer Support

Resposta da Designer Eyes

25/04/2023

Hello!

We take pride in your business with us. Thank you!

Best Regards,
Customer Support

Resposta da Designer Eyes

18/04/2023

Hello!

Thank you for your valued business. We value your trust and confidence in us and sincerely appreciate you!

All The Best,
Customer Support

Resposta da Designer Eyes

14/04/2023

Hello there,

Thank you for your purchase from Designer Eyes. Please let us know if we can do anything else for you!

Best Regards,
Customer Support

Resposta da Designer Eyes

27/03/2023

Hello,

Thank you for shopping with us! We take pride in your business.

Best Regards,
Customer Support

Resposta da Designer Eyes

20/03/2023

Hello Benjamin,

Thank you for sharing.

We apologize that the prescription process took longer than expected. We promise to create and deliver world class quality and services, and we sincerely appreciate your patience with us to fulfill our commitment.

Please let us know if there's anything we may do for you.

The Best,
Customer Support

Resposta da Designer Eyes

16/03/2023

Hello!

Thank you for your support. We truly appreciate your business and look forward to serving you again.

All The Best,
Customer Support

Resposta da Designer Eyes

13/03/2023

Hello,

Thank you for sharing your feedback.

We are very happy to hear that you enjoyed your recent experience with us. Please visit again soon!

All The Best,
Customer Support

Resposta da Designer Eyes

2/03/2023

Hello Justing, thank you for your feedback; as a business, we like to hear our customers. Please note your order included a Prescription, and prescription orders take 5-7 business days to be processed. You can read our terms and conditions here https://www.designereyes.com/pages/free-shipping-and-returns. Your order shipped on the 7th business days, and even though we fulfilled our delivery promise, we understand your frustration when it comes to waiting for an expensive product. We apologize for any inconvenience, and we hope to have business again with you in the future.