Design Pickle Opiniões 

367
•
TrustScore: 3.5 em 5

3,5

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Leia as opiniões dos outros

Classificada 3 em 5 estrelas

Unfortunately, the job-to-job performance has been inconsistent. Some jobs come back quickly and well done. Other jobs take longer and have obvious errors and mistakes or uninspired and disappointing... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

I used this at my company when we didn't have a graphic designer and before AI services took off. Design Pickle really helped us out when we were in a bind and gave us designs better than we could cre... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Used DesignPickle for about six months. Not the best (slow, inaccurate). We did like the graphic stock, though (FreshStock). FreshStock stood alone as a separate service and we went with that on a l... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

What an incredible experience we have had with Design Pickle. Although we are no longer clients, we are happy to recommend Design Pickle to anyone seeking their services. We would like to Highlight ou... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Designer gráfico
  2. também em
  3. Estúdio de design
  4. Serviço de empresa para empresa

Sobre Design Pickle

Escrito pela empresa

Design Pickle is the leading creative enablement platform, providing quality design and illustration work for thousands of businesses.

Founded in 2015 by Russ Perry, Design Pickle was born from the idea that everybody needs access to seamless, reliable and professional graphic design on a consistent basis.

Our mission is to change the world with creativity - and we welcome you to join us!

Design Pickle offers clients:

- Graphic Design - Custom Illustrations - Presentation Design - Motion Graphics - Video Editing - Canva file delivery - Figma file delivery

Design Pickle was the first in the space to offer:

- Creative Design Automation - Integrated Design Workflows - AI powered creative brief request tool - Adobe, Figma, and Canva-ready source files - plus so much more.


Informações de contacto

3,5

Aceitável

TrustScore: 3.5 em 5

367 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 83% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,5

Todas as opiniões

(367)

13 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Overall

Overall, this is a great UX to place design request ticket. A plus when it comes to get the raw files.

11 de junho de 2024
Opinião espontânea
logótipo da Design Pickle

Resposta da Design Pickle

Great to hear, Christophe! Thanks so much for the 5-star review.

Classificada 5 em 5 estrelas

Design Pickle reliable with rockin’ design talents

Our digital marketing agency was skeptical of Design Pickle. Could an unknown team of designers you’ve never met or tried before and who offer super affordable rates really meet our standards? And could they do it reliably and with responsiveness every single day? The answer is a big Yes and Yes! And our clients are happy so it all works out and we will continue this collaboration as long as we can.

10 de junho de 2024
Opinião espontânea
logótipo da Design Pickle

Resposta da Design Pickle

Thank you, Kyle! We're stoked to hear that we were able to not only exceed your expectations but that your clients are also happy! Music to our ears. Cheers to many more years of design collaboration!

Classificada 5 em 5 estrelas

Graphic/Digital works of art.

Design Pickle is a great creative source. You give them the outline or idea and they turn it into graphic/digital works of art. They definitely create things I would have never thought of and they do a great job. Turn around time has also improved.

11 de junho de 2024
Opinião espontânea
logótipo da Design Pickle

Resposta da Design Pickle

Thank you, Therese! We love hearing about your positive experience, especially since turnaround times continue to improve!

Classificada 3 em 5 estrelas

Inflation Ruined My Love For Pickles

Loyal user since 2017. Prices for this service have gotten out of range. Used to be awesome for my small agency to be able to rely on white-labeling, and then year by year they worked me out of my grandfathered pricing to the point that I could no longer afford it.

5 de junho de 2024
Opinião espontânea
logótipo da Design Pickle

Resposta da Design Pickle

Hi Kimberly, we're sorry to hear this. Our continued commitment to not only innovation but also to hiring and retaining talented global designers does come with increasing costs. While we do our best to keep costs low, we understand we may no longer be the best fit for your team. We wish you the best and hope to work with you again some day!

Classificada 5 em 5 estrelas

Fast, Quality and No drama creative dev

The team was incredibly fast and receptive to feedback. In the past i've worked at Fortune 500 with combo of in-house and external agencies and this service blew my mind. Overnight i've received new logos for sub-brands and new marketing landing page designs. So so fast and no hard feeling with direct feedback. Design Pickle is a perfect pairing with copy writing help from ChatGPT. Very efficient and incredibly cost effective.

20 de maio de 2024
Opinião espontânea
logótipo da Design Pickle

Resposta da Design Pickle

We're so pleased to hear this fantastic feedback, Brian! Cheers to more amazing designs together! Keep those requests coming! :)

Classificada 1 em 5 estrelas

Shocking quality of work

Shocking quality of work. Sales team is A+, quality of work is beginner level. I assume it's because their designers have so much work to do at once they just use templates and generic designs. Very disappointed. Complete waste of money and time for us as a whole.

25 de abril de 2024
Opinião espontânea
logótipo da Design Pickle

Resposta da Design Pickle

Hi Info Snap -

We don't have any record of your brand in our system/platform. Please reach out to our support team so we can help right away: support@designpickle.com

Thank you!

Classificada 1 em 5 estrelas

Overcharged and underserved.

6 de maio de 2024
Opinião espontânea
logótipo da Design Pickle

Resposta da Design Pickle

Hi Sarah - We're glad you were able to connect with our customer support leadership and confirm you were not over charged. Reach out should you need anything else at any time! Thank you!

Classificada 2 em 5 estrelas

Several years with Design Pickle

Several years with Design Pickle, and it's not better.

We have had a constant workflow for years (so not just one experience but in aggregate). The quality of the work hasn't improved in spite of repeated asks and notes. From sending along InDesign templates that get ignored to the poor formatting of returned documents, we use about 40-50% of what we get back and of that, we still have to often make modifications and changes to make it presentable. This is particularly distressing in that we have narrowed our asks nearly completely to a couple clients. We have been transitioning many of our higher impact requests to other resources with better results. The dashboard is nice, and the company talks about making improvements. We've yet to see the positive impact.

In response to the company, perhaps I should be clear. I met with the company multiple times in my many years with the platform with requests for many of these things to be addressed. I do hope they do finally address these issues, but this is a review, and up until this time, they have not. It is disingenuous to suggest I have not replied to your company (I did, saying the same thing), spoken to the company (3 times in customer review sessions), or to suggest to people looking at Design Pickle that this is not an authentic experience. It very much is. If you ask for reviews, please be prepared for actual reviews and do not attempt to undercut them.

30 de abril de 2024
Opinião espontânea
logótipo da Design Pickle

Resposta da Design Pickle

Thank you for your feedback. Our CS Leadership has reached out to you a few times to try and connect to improve your experience. We hope you'll take us up on your offer to connect soon.

Classificada 5 em 5 estrelas

Best design service in the market!

Best design service in the market!

I can't recommend DP higher!

1 de maio de 2024
Opinião espontânea
logótipo da Design Pickle

Resposta da Design Pickle

Thank you Alistair! We're so stoked to hear this awesome feedback! Cheers to more years of amazing design! :)

Classificada 4 em 5 estrelas

The service offers notable benefits

The service offers notable benefits, but to fully leverage its capabilities, opting for the upgraded premium plans is necessary. Utilizing the basic plan can pose challenges, particularly with its 24-hour turnaround time. Even with efficient use of the basic plan, users may find themselves needing to plan design projects well in advance. This plan may not be suitable for those requiring fast turnarounds.

On the other hand, the upgraded premium plans offer real-time editing features, which significantly enhance the service's functionality. Despite the limitations of the basic plan, the service remains commendable, allowing users to effectively manage their time and resources.

23 de abril de 2024
Opinião espontânea
logótipo da Design Pickle

Resposta da Design Pickle

Thank you so much for this thorough and helpful review, Ralph! We are glad to hear how much value you're getting with your Premium Plan and agree it's definitely best for those seeking faster turnaround and real-time collaboration. If you have any suggestions or feedback, please don't hesitate to let us know: support@designpickle.com.

Classificada 5 em 5 estrelas

Great response time and willingness to help

Responded right away and assured me she would get to the bottom of the challenges we were having. It's not always easy communicating with customer service via chat but this was definitely the exception!

23 de abril de 2024
Opinião espontânea
logótipo da Design Pickle

Resposta da Design Pickle

Thank you so much for the great feedback, Heather! We are so pleased to hear your interaction with our service and support staff via chat was not only helpful but easier than the status quo! :) Please don't hesitate to let us know if you need support in the future!

Classificada 5 em 5 estrelas

Needed Help Reopening a Design

Megan held my hand the entire time answering my question. Not only did she reach out to my team via Slack, she followed up and make sure I had what I needed. Thank you Megan -- as a new pickler I'm still working through the kinks.

23 de abril de 2024
Opinião espontânea
logótipo da Design Pickle

Resposta da Design Pickle

Megan's the best! We're so glad you're getting what you need. Please don't hesitate to reach out for support, not just as a new pickle, but any time! :) Welcome to the Jar, Girls Mentorship Team!

Classificada 5 em 5 estrelas

As a new small business owner I was…

As a new small business owner I was looking for affordable options to get a logo and business card designed. Design Pickle was the perfect solution and created something I loved with easy ways to provide feedback to get the job done in a timely manner. I will definitely be back for future projects.

23 de abril de 2024
Opinião espontânea
logótipo da Design Pickle

Resposta da Design Pickle

That's great to hear, Stephanie! Congrats on your new business; we can't wait to support your growth and continued success! Please reach out any time.

Classificada 5 em 5 estrelas

Design pickle is incredible

Design pickle is incredible. Love using the platform, our designer is intuitive and we are able to get quick turnarounds.

20 de abril de 2024
Opinião espontânea
logótipo da Design Pickle

Resposta da Design Pickle

Thanks, Dave! So great to hear about your awesome experience. We'll be sure to let your designer know as well. :)

Classificada 5 em 5 estrelas

Yaminah Vargas

It is a pleasure working with Yaminah Vargas. Her guidance, and commitment to our success, set an example.

12 de abril de 2024
Opinião espontânea
logótipo da Design Pickle

Resposta da Design Pickle

Thank you so much, SH! Yaminah is the best and we'll be sure to let her know the impact she's had on you and your team!

Classificada 5 em 5 estrelas

Lacey, Megan, and Kitz

Lacey, Megan, and Kitz, are dedicated, hard-working and easy to talk too. organized. I am very happy with their ability to navigate quickly.

15 de abril de 2024
Opinião espontânea
logótipo da Design Pickle

Resposta da Design Pickle

Thank you very much, Regina! You've got 3 super stars on your side (and many more any time you need it)! We're so glad to hear this positive feedback and will definitely let Lacey, Megan and Kitz know you appreciate them!

Classificada 5 em 5 estrelas

Great

Great! This is the best designer hub in the world.

13 de abril de 2024
Opinião espontânea
logótipo da Design Pickle

Resposta da Design Pickle

Thanks so much, Elis! We think so, too. :)

Classificada 5 em 5 estrelas

Design Pickle is a Great Solution

Design Pickle is an outstanding graphic design service that has exceeded all of my expectations. As a small business owner, their talented designers have been a game-changer, delivering high-quality, professional-grade designs that perfectly match my brand within 24-48 hours of my requests. I've been able to expand my marketing efforts and improve my brand's visual identity thanks to Design Pickle's responsive and exceptional service.

10 de abril de 2024
Opinião espontânea
logótipo da Design Pickle

Resposta da Design Pickle

We're so excited to hear this, Robert! Thank you for the 5-stars and great feedback. Cheers to more fast, quality professional designs for you and your team!

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