Des Kelly Interiors Opiniões 5422

TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Had a fantastic laminate floor experience with Des Kelly Westend Blanchardstown store today. They were having a Quick Step flooring promotion (10% off). Salesperson John Hickey was excellent, guiding... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Absolutely delighted with the team at Des Kelly in Coolock for helping us choose and fit the floors in our first home. From start to finish, the whole experience was smooth, professional and stres... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Barry was extremely helpful and explained the different depths of the carpet and the features of them. He also talked us through the different underlay options and their noise transfer ratings. This r... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We had the pleasure of getting floors from des Kelly in swords. Kieran and Mia couldn’t have done more for us. They had a huge wealth of knowledge especially when it came to herringbone vinyl and how... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de carpetes
  2. Loja de roupas de cama
  3. Instalador de carpetes
  4. Loja de pisos
  5. Loja de móveis
  6. Instalação de piso de madeira

Sobre Des Kelly Interiors

Escrito pela empresa

Des Kelly Interiors are an Irish, family run business, with over fifty years experience in the industry. We are dedicated to providing top-quality products and expert advice in the areas of beds, carpets, flooring, and home furnishings. Our reputation for excellence continues to grow. We have ten stores located throughout Leinster. We offer both online shopping and in-store shopping experiences. We pride ourselves off the fact that we look after our customer's from start to finish, with our hassle - free supply and fit service.

If you are starting a new interior project, Des Kelly Interiors is here to help. We specialize in creating stylish and functional spaces with our luxurious carpets, comfortable beds, beautiful flooring, and essential home items. Visit our stores or shop online for a seamless experience.

Our Blog

Our Stores

Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

5 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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Classificada 5 em 5 estrelas

Excellent Service for Our First Home

Absolutely delighted with the team at Des Kelly in Coolock for helping us choose and fit the floors in our first home. From start to finish, the whole experience was smooth, professional and stress-free.

A special shout out to Rachel, who was amazing throughout everything, so helpful, patient and genuinely lovely to deal with. She made the whole process so much easier and we couldn’t be happier.

Would highly recommend the team for excellent customer service!

16 de maio de 2026
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Resposta da Des Kelly Interiors

Hi Kit,

Thank your for you amazing review, we really appreciate it. We are thrilled to hear about your experience in our Coolock store, we will be sure to pass along this lovely feedback onto Rachel, we're sure she will be delighted to hear!

DKI Team😊

Classificada 5 em 5 estrelas

Great staff in Coolock Store

Have dealt with the Coolock store twice lately in the last 2 months. First time we were served by Ciaran who was very helpful with picking a carpet for our new attic extension & dealt with him via email with payment link etc, all instructions very clear and straightforward. The guy that fitted it was brilliant, very clear communication with times etc. We had to have a fitter come back and shave and hang our doors and he did an excellent job, such a pleasure to deal with a nice friendly person. We were back again this week to get the carpet for our double stairs and landing now and dealt with Barry. Barry is an asset to the company as he was so helpful and a mine of information when it comes to carpets. He helped us choose with his practical advice & recommended we take the 2 samples home as i couldn't choose. Then he was was also very patient with explaining how to measure etc. We're booked in for the fitting now and trust that all will be good with that too. Highly recommend the staff in Coolock.

15 de maio de 2026
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Resposta da Des Kelly Interiors

Hi Maria,

Thank you for your wonderful review, we really appreciate it. We are thrilled to hear about your experience in our Coolock store with both Ciaran and Barry. We will be sure to pass on this lovely feedback to both Ciaran and Barry, we're sure they will be delighted to hear !😊

DKI Team

Classificada 2 em 5 estrelas

The rattan drawers are a plastic/paper…

The rattan drawers on the Brisbane 5 Drawer Chest are a plastic/paper image stuck into the drawers. Not rattan or a rattan alternative. Theres no mention of the rattan being a stuck on image in the description.

15 de maio de 2026
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Resposta da Des Kelly Interiors

Hi Anna,

Thank you for taking the time to leave your feedback, and we’re genuinely sorry to hear that the product did not meet your expectations.

We completely understand your comments regarding the “rattan style” finish on the Brisbane 5 Door Chest. The product description was never intended to mislead in any way, but we do appreciate that the wording could have been clearer around the decorative finish used on the drawer fronts.

As a result of your feedback, we have already updated and expanded the online product description to make this clearer for future customers, and we truly appreciate you bringing this to our attention.

The Brisbane range is designed as a more budget-friendly furniture option, offering the look and style of rattan at a more affordable price point, but we fully understand and respect your disappointment.

Thank you again for your feedback and for your custom — customer comments like yours genuinely help us improve both our products and the information we provide online.
Wishing you all the very best,

DKI Team

Classificada 5 em 5 estrelas

We went into Des Kelly in…

We went into Des Kelly in Blanchardstown today looking for a rug , it’s a lovely store and so many beautiful rugs to choose from. Ursula was the Sales lady who greeted us and helped us . Ursula was so helpful and friendly , just a lovely lady to deal with . Sincerely Lynda Kelly

15 de maio de 2026
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Resposta da Des Kelly Interiors

HI Lynda,

Thank you so much for your lovely review, we appreciate your time sharing this. We will be sure pass on this lovely feedback to Ursula, we're sure she will be delighted to hear!

DKI Team.

Classificada 5 em 5 estrelas

David in Sallins was so helpful

David in Sallins was so helpful! He helped me to find the best carpet for my budget and was very good humoured about it! Would completely recommend 🤩

13 de maio de 2026
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Resposta da Des Kelly Interiors

HI Wendy,

Thank you for your wonderful review, we really appreciate. We are thrilled to hear about your recent in-store experience with David in our Sallins store, we will be sure to pass along this lovely feedback to David, we're sure he will be delighted to hear !

DKI Team😊

Classificada 5 em 5 estrelas

Absolutely fabulous service

Absolutely fabulous service, very efficient staff. Would definitely go back to this shop

13 de maio de 2026
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Resposta da Des Kelly Interiors

Hi Corienne,

Thank you so much for your 5 star review. We really appreciate you taking the time to share this.

DKI Team😊

Classificada 5 em 5 estrelas

From the very first call David was the…

From the very first call David was the best person to talk to about everything - super professional, calm, composed, patient and lovely to deal with. The whole process is effortless and this is such an important quality to have. Thanking David and the team for their work!

9 de maio de 2026
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Resposta da Des Kelly Interiors

Hi Romana,

Thank you for your review, we really appreciate it. We are thrilled to hear about your experience with David in our Sallins store. We will be sure to pass on this lovely feedback to David, we're sure he will be delighted to hear !

DKI Team😊

Classificada 5 em 5 estrelas

THE BEST STORE & STAFF

For my 26years in Ireland, I have never got a very kind sophisticated unique excellent wonderful help and service before , David and Gary at des Kelly sallins are the best staff , they guide and help me thru out my purchase at the store, everything went smoothly, product are excellent, thank you so much again David and Gary, THEY EVEN LOOKS LIKE TWINS 🤣, GOD BLESS BOTH OF YOU AMEN 🙏

12 de maio de 2026
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Resposta da Des Kelly Interiors

Hi Eniola,

Thank you for your amazing review, we really appreciate it. We are thrilled to hear about your in-store experience with both David and Gary in our Sallins branch. We will be sure to pass on this lovely feedback to both David and Gary, we're sure they will be delighted to hear!

DKI Team😊

Classificada 5 em 5 estrelas

Barry in Des Kelly was absolutely…

Barry in Des Kelly was absolutely fantastic very friendly and knowledgeable
Enjoyed making my purchase

11 de maio de 2026
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Resposta da Des Kelly Interiors

HI Joanne,

Thank you so much for your review, we really appreciate it. We are thrilled to hear about your in-store experience with Barry. We will be sure to pass along this lovely feedback, We're sure he will be delighted to hear.

DKI Team😊

Classificada 5 em 5 estrelas

Gerard Hanley at the Sandyford Des…

Gerard Hanley at the Sandyford Des Kelly branch was extremely helpful throughout the whole process. He was professional, knowledgeable, and always willing to assist us with every question we had. His excellent customer service made everything much easier for us. We really appreciate all his help and would highly recommend him to anyone visiting the store.

9 de maio de 2026
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Resposta da Des Kelly Interiors

Hi Emre,

Thank you for your wonderful review, we really appreciate it. We are thrilled to hear about your wonderful experience with Gerard. We will be sure to pass on the lovely feedback to Gerard, we're sure he will be delighted to hear !

DKI Team 😊

Classificada 5 em 5 estrelas

Des kelly sandyford Gerard

We worked with Gerard at Des Kelly in Sandyford. He was very professional, detail-oriented, extremely helpful, and really patient with us throughout the process. Highly recommended!

9 de maio de 2026
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Resposta da Des Kelly Interiors

Hi Doga,

Thank you for you amazing review, we really appreciate this positive feedback, we will be sure to pass on this lovely review to Gerard, we're sure he will be delighted to hear!

DKI Team 😊

Classificada 5 em 5 estrelas

Mary was brilliant!

Mary was extremely helpful, we came into the store and she was helpful from the get go, very knowledgeable and was able to help us with all our questions.
Great experience shopping today.

9 de maio de 2026
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Resposta da Des Kelly Interiors

HI Tom,

Thank you for your wonderful review, we really appreciate it, we are delighted to hear about your amazing experience with Mary in our Long Mile Road store, we will be sure to pass on this lovely review, we're sure she will be thrilled to hear !

DKI Team😊

Classificada 5 em 5 estrelas

Sales assistant Katharina was extremely…

Sales assistant Katharina was extremely helpfull and made our decision very easy and stress free.

9 de maio de 2026
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Resposta da Des Kelly Interiors

Hi David,

Thank you for your lovely review, we really appreciate it. We will be sure to pass on this amazing feedback to Katharina, we're sure she will be thrilled to hear.

DKI Team😊

Classificada 5 em 5 estrelas

Had a great experience shopping for a…

Had a great experience shopping for a bed and mattress. Mary was excellent, very patient, and very friendly.

9 de maio de 2026
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Resposta da Des Kelly Interiors

Hi,

Thank you so much for your review, We really appreciate you taking the time to share this. We are so happy to see Mary was able to assist you in store.

DKI Team😊

Classificada 5 em 5 estrelas

Excellent experience shopping in the…

Excellent experience shopping in the Sallins branch. Gary was a brilliant help and extremely kind and friendly! Thanks Gary!

9 de maio de 2026
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Resposta da Des Kelly Interiors

Hi,

Thank you so much for your review, we really appreciate it. We will be sure to pass along this lovely feedback to Gerard, we're sure he will be delighted to hear.

DKI Team😊

Classificada 5 em 5 estrelas

Thank you Mary!

I had to change the size of the mattress I ordered in their Walkinstown shop and Mary was so great with arranging the order change, super helpful and efficient! I have now used the mattress and pillow I bought for a month and it is so comfortable. Great service and great products

26 de março de 2026
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Resposta da Des Kelly Interiors

Hi Paolo,
Thank you for your wonderful review, we really appreciate it. We are so happy to hear Mary was able to assist you.

DKI Team😊

Classificada 1 em 5 estrelas

We purchased Floors and suite from DK…

We purchased Floors and suite from DK LM Rd. Both Mary and Michael were spot on.
We arranged date for floors to be fitted and suite to arrive 2 days later.In advance of the fitting we removed old floors and disposed of the old suite to make room.We received 4 emails in advance of the fitting with a timeline as to what to expect and the fitter would call to confirm time etc.. We received no phone call and called the branch mid
Morning to find there is no fitter he is out sick for two weeks and they cannot advise of a rescheduled date. We should have received a call when they knew the fitting could not go ahead we now have no furniture that we could have delayed disposing. The manager was unable to reschedule until after the week end so we are now in limbo and no idea how long we have to wait. The most worrying aspect is had we had of received a call to advise and they were trying to sort would have been understood but for them not to be notified to advise customers in advance is worrying from a customer service point of view. and there doesn’t seem to be an alternative arrangement in place for instances like these to rectify the issue for customers…
Very unsatisfied customer here!!… if the situation improves will update my review

9 de maio de 2026
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Resposta da Des Kelly Interiors

Hi Stephen,

We are very sorry to hear that your experience did not meet the standard we aim to provide at Des Kelly Interiors.

To clarify, reminder emails were issued ahead of your scheduled delivery and fitting, including notifications three days prior and again 24 hours before the appointment. As both a delivery and flooring installation were arranged, multiple notifications would have been received.

Unfortunately, on the morning of your installation, the fitter assigned to your job experienced an unexpected family emergency and was unable to attend. As this situation arose suddenly, we were not made aware immediately and therefore did not have the opportunity to contact you before your scheduled call time. We completely understand how frustrating this must have been, and for that, we sincerely apologise.

As soon as our store and customer service team were informed, the matter was escalated immediately and another fitter was arranged. By approximately 11:30am, contact had been made with you and the installation proceeded later that same day as promised.

At Des Kelly Interiors, customer service and customer satisfaction are extremely important to us. Our customers are the reason we have proudly remained in business since 1970, and we always strive to resolve any unforeseen issues as quickly and professionally as possible. While circumstances outside of our control can occasionally arise, we always do our very best to look after our customers and deliver on our commitments.

We genuinely regret the inconvenience caused on the morning of your fitting and appreciate your patience while we worked to resolve the situation.

DKI Team

Classificada 5 em 5 estrelas

An easy and enjoyable experience

Was anxious having to chose carpet on the day but Nick in Coolock branch made our experience very easy and was so helpful.
Guided me through designs, what was suitable and what was practical.
Didn’t rush us and took his time with us.
Made it all very easy and would recommend for anyone looking for help and advice when purchasing and choosing new carpets,
Thank you Nick.

9 de maio de 2026
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Resposta da Des Kelly Interiors

Hi Suzanne,

Thank you for your wonderful review, we really appreciate it. We are thrilled to hear about your recent experience in store with Nick, we are happy to hear he was able to assist you in store.

DKI Team😊

Classificada 5 em 5 estrelas

Excellent service from Katherina and…

Excellent service from Katherina and delighted with the new sofa

9 de maio de 2026
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Resposta da Des Kelly Interiors

Hi,
Thank you for your wonderful, we really appreciate it. We are so happy to hear Katharina was able to assist you in store.

DKI Team😊

Classificada 5 em 5 estrelas

Thank you!

Katharina was very knowledgeable, and very helpful with assisting us to figure out the best carpet solution for our awkwardly sized room!

8 de maio de 2026
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Resposta da Des Kelly Interiors

HI Grainne,

Thank you for your lovely review, we really appreciate it. We are delighted to hear Katharina was able to assist you in store.

DKI Team😊

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