My broken phone was fixed and dispatched on the same day they received it - lightening speed!! Customer service is second to none. Professional and friendly, quick to answer my query. Can't fau... Ver mais
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Leia as opiniões dos outros
I sent my phone off in the packaging provided as per the instructions which were easy to follow. After a few days I hadn’t received a quote by email, I replied to the email I had received initially ab... Ver mais
A empresa respondeu
Arranged to have the back of my phone replaced as the glass was smashed. I had my phone taken and given back within hours fixed. Really good quote and easy communication from start to end. I would r... Ver mais
A empresa respondeu
Took over a week to receive a revised offer for my device. I accepted the offer the same day they sent it me. This was the 20th November. I’m still waiting for payment now, and have had to chase conti... Ver mais
Informações sobre a empresa
- Loja de telemóveis
- Serviço de reciclagem e desbloqueio de telemóveis
- Desbloqueio de telemóveis
- Loja de reparação de telemóveis
- Reparação de telefones
Escrito pela empresa
We buy, we sell, we repair.
Informações de contacto
Reino Unido
- devicecentral.co.uk
4,1
Bom
82 opiniões
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Fantastic service and even better…
Fantastic service and even better customer service! 5*
25 de março de 2023
Opinião espontânea
Resposta da Device Central
Hi Oz,
We always aim to have our customer service the first point of excellence within the company! We are happy you was pleased with this and thank you for your review.
Kind Regards
Device Central
I have recently sent my phone off and…
I have recently sent my phone off and had a ridiculous counter offer through an email.
In the email there is a link to accept or reject. It doesn’t work. I can’t sign in on the website. It says incorrect details. There is no forgotten password or username option.
It basically feels like they now have my phone and I don’t know when I’m or if I get it back.
Chris
21 de março de 2023
Opinião espontânea
Resposta da Device Central
Hi Chris,
We are sorry you was not happy with your requoted offer but the damage around all sides of the bezel did not match the highest condition you traded it in as.
We replied to your email of rejecting the offer, this may have gone to your junk folder. And your device has been posted and will be with you within the next couple of days :)
Kind Regards
Device Central Support Team
Traded in my phone sent special…
Traded in my phone sent special delivery and the next day i had the money in my account! Great service will definitely use again
11 de janeiro de 2023
Opinião espontânea
Resposta da Device Central
Hi Akaash,
This is what we aim for with every trade-in and we’re pleased to see you was happy with just that! We look forward to your future custom :)
Kind Regards
Device Central
Great little business
I have just recently found this small business when I was looking to sell my old S21 Ultra quickly and hassle free. The whole process was amazing and I was updated on how my order is going. If you are looking to quickly sell a phone go for it through Device Central as they are great. Thank you very much to Steven & the team over at Device Central!
1 de fevereiro de 2023
Opinião espontânea
Resposta da Device Central
Hi Bogdan,
It was a pleasure dealing with you and hope to again in the future! We thank you for the review :)
Kind Regards
Device Central
Very quick and easy
I sold my phone to them through their website. It was quick and easy and they paid the same day. I would definitely use them again in the future!
25 de janeiro de 2023
Opinião espontânea
Resposta da Device Central
Hi Matt,
We’re happy to see you was pleased with your trade-in and look forward to your future custom!
Kind Regards
Device Central
Resposta da Device Central
Hi Paul,
Thank you for the review! We’re happy to see you was pleased with our service and hope to have you again :)
Kind Regards
Device Central
Great experience
Great experience, no delays and I was paid quickly and easily. Highly recommend
16 de dezembro de 2022
Opinião espontânea
Resposta da Device Central
We appreciate and thank you for the positive feedback! This is what we always strive for and hope to hear from you again in the future!
Kind Regards
Device Central
Reduced offer
Even though I selected broken phone condition, they reduced their offer from £46 to £37 as there was a crack on the screen and the battery health percentage was 80%. There was not any other problem. They chose £9 rather than customer satisfaction. Other than that, the process was straightforward.
4 de janeiro de 2023
Resposta da Device Central
Hi Mehmet,
We’re sorry you was not fully satisfied with your trade-in. As stated on our website multiple faults may have an effect on the maximum broken price depending on the faults themselves. Although it is just £9 difference for you on the offer it’s a higher cost than that for the company but we try to keep it as high as possible for you in which we will continue to attempt to improve this for the future :)
Kind Regards
Device Central
Amazing customer service and very quick…
Amazing customer service and very quick and helpful! Will be coming back for any of our tech needs! Thank you
9 de janeiro de 2023
Opinião espontânea
Resposta da Device Central
Hi Tia,
Thank you for the review! We’re glad you was satisfied with the service and look forward to seeing you in the future!
All the best,
Device Central Support Team
Sent in my iPhone 12 special delivery…
Sent in my iPhone 12 special delivery and had payment by 12 the next morning fantastic service will definitely use again!!
21 de dezembro de 2022
Opinião espontânea
Resposta da Device Central
Hi Courtneylb,
We are glad to see you are happy with the service! And look forward to your future custom :)
Kind Regards
Device Central
Great smooth overall experience very…
Great smooth overall experience very competent team and customer service - highly recommended
15 de dezembro de 2022
Resposta da Device Central
Hi Laura,
We are happy to see you had such a smooth experience with us! Thank you for your review and we wish you a very merry Christmas :)
Kind Regards
Device Central
Google Pixel 6 Pro
I bought a Google Pixel 6 Pro. Amazing! Very friendly and helpful. Gave me a good price and was able to meet me so quickly. Very happy. Thank you so much. I will recommend 100%. Thanks 👍
13 de dezembro de 2022
Opinião espontânea
Resposta da Device Central
Hi Prem,
Thank you for your kind review and we're happy to see you are happy with your purchase :) We hope you have a good Christmas!
Kind Regards
Device Central
Phone fixed & dispatched on the same day! …
My broken phone was fixed and dispatched on the same day they received it - lightening speed!!
Customer service is second to none. Professional and friendly, quick to answer my query.
Can't fault this fab company whatsoever and would happily recommend to all.
😊 👍
12 de outubro de 2022
Opinião espontânea
Resposta da Device Central
Hi Carly,
We are pleased to see you was happy with our quick turnaround and our customer service! We thank you for your review and hope you are keeping well :)
All the best,
Device Central
Did exactly what they said they would do
20 de outubro de 2022
Resposta da Device Central
Hi Kathryn,
Thank you for your positive review!
Kind Regards
Device Central
Broken iPhone XR
Sent off broken iPhone XR, received a quote quick. Quick response, good communication. The whole process was fast and easy. Would absolutely use again and recommend to a friend!
12 de outubro de 2022
Opinião espontânea
Resposta da Device Central
Hi Rebecca,
We are pleased to see you was happy with our quick repsonses and the process itself :) We look forward to your future custom and recommendations!
Kind Regards
Device Central
Recycled phone
First class services , from start to finish , gave me second offer which was fare understandable.
7 de outubro de 2022
Resposta da Device Central
Hi Mick,
We are happy to see you was pleased with our services! We thank you for your kind review and custom :)
Kind Regards
Device Central
Great communication and prompt payment
Great communication and prompt payment
Thanku
15 de setembro de 2022
Resposta da Device Central
Hi Sarah,
Thank you for your review and your custom :)
Kindest Regards
Device Central
Quick and easy to deal with
Quick and easy to deal with; did everything they said they’d do and paid almost immediately. Very impressive.
6 de setembro de 2022
Resposta da Device Central
Good Morning Ian,
We are pleased to see the transaction went quick and easy for you as we always aim for :) We look forward to your future custom!
Kind Regards
Device Central
Changed quote even though it was sent as broken
Recycled iPhone as broken and quoted £75. They then emailed me to say the loud speaker wasn’t working. Yes that’s why I said it was broken. New price of £55. Couldn’t be bothered with the hassle of having them send it back then re sorting out.
18 de agosto de 2022
Resposta da Device Central
Hi Gary,
Sorry you was not happy with your requoted price. All broken devices are an "Up To" price as all faults come at different prices for repair, unfortunately your device had two other faults that required repairing aswell as the loudspeaker fault which unfortunately led us to have to lower the price to cover these.
Kind Regards
Device Central Support Team
Happy customer
Really impressed with the iPhone I bought,saved £100 compared with other stores,bought one in good condition but I would actually call it excellent condition,plenty to choose from and excellent delivery,will only shop from here in future.
15 de agosto de 2022
Opinião espontânea
Resposta da Device Central
Hi Cathy,
Thank you for your great feedback and happy to hear to you was pleased with your purchase! We look forward to your future custom :)
Kindest Regards
Device Central Support Team
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